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Designing the Digital Experience: How to Use EXPERIENCE DESIGN Tools & Techniques to Build Websites Customers Love Paperback – October 1, 2008

ISBN-13: 978-0910965835 ISBN-10: 0910965838

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Product Details

  • Paperback: 224 pages
  • Publisher: Information Today, Inc. (October 1, 2008)
  • Language: English
  • ISBN-10: 0910965838
  • ISBN-13: 978-0910965835
  • Product Dimensions: 7.9 x 6.1 x 0.4 inches
  • Shipping Weight: 8.8 ounces (View shipping rates and policies)
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #625,977 in Books (See Top 100 in Books)

Editorial Reviews

Review

A fresh take on Web usability, with the customer experience firmly in mind.. --Stephanie Weaver; Creating Great Visitor Experiences

About the Author

David Lee King is the digital branch and services manager at the Topeka and Shawnee County Public Library. He is the coauthor of the “Internet Spotlight” column in Public Libraries Magazine and was named a "Mover and Shaker" by Library Journal. He lives in Topeka, Kansas.

More About the Author

David Lee King is the Digital Services Director at Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He speaks internationally about emerging trends, website management, digital experience, and social media, and has been published in many library-related journals. David was named a Library Journal Mover and Shaker for 2008. His newest book, Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections, was published in September. David maintains a blog at http://www.davidleeking.com.

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Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Amazon Customer on March 13, 2011
Format: Paperback
Picked this up while browsing the web design shelf at the local library and quickly wished the author had more specific and personal insight to share. The book does quote extensively from other books about content strategy and web design, so it may be a useful introduction to other authors and their work.
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1 of 3 people found the following review helpful By Midwest Book Review on January 16, 2009
Format: Paperback
Learn how to use experience design tools to build more user-friendly websites with Designing the Digital Experience, a guide certain to appeal to marketers and site designers alike. Visitors who enjoy positive digital experiences will find the sites much more useful, appealing, and worthy of recommendation to others: this is a fine survey focusing on community-building and actively user-friendly sites, and is recommended especially for college-level librarians seeking to understand the latest in website assessment and information technology.
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