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Designing a Document Strategy Paperback – October 6, 2000


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Product Details

  • Paperback: 166 pages
  • Publisher: MC2 Books (October 6, 2000)
  • Language: English
  • ISBN-10: 1893347001
  • ISBN-13: 978-1893347007
  • Product Dimensions: 6 x 0.5 x 9.1 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #1,389,956 in Books (See Top 100 in Books)

Editorial Reviews

Review

"Comprehensive, yet easy to understand. A valuable guide to better manage documents throughout your enterprise." --Keith Nickoloff, President and CEO of planetprint.com

About the Author

Kevin Craine has worked in the field of information processing for over 20 years and is currently the manager of document services for Regence BlueCross BlueShield of Oregon and Regence BlueShield in Washington. He is also the editor of Document Processing Technology magazine, and a respected speaker and authority in the disciplines of process improvement, document processing and business technology. He received his BA in organizational communications and his MBA in the management of science and technology.

More About the Author

Kevin Craine is a popular business writer, technology analyst, podcast host, executive coach, and industry influencer. He is an internationally recognized expert on document strategy design and his books have sold in over 30 countries. Kevin is the host and producer of "The Bizcast" on the C-Suite Radio where he interviews best-selling authors, celebrity personalities, and C-suite executives about best practices that break new ground in business performance. His monthly "Document Strategy Podcast" has listeners in five continents. Kevin holds an MBA in the Management of Science and Technology as well as a BA in Communications and Marketing.

Contact:
Craine Communications Group
info@crainegroup.com
503.452.9166
CraineGroup.com

Customer Reviews

3.4 out of 5 stars
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Most Helpful Customer Reviews

10 of 10 people found the following review helpful By Simon Archer on December 8, 2000
Format: Paperback
This book is well written and useful. It was recommended to me by one of our hardware suppliers and I'm glad I took the time to read it. Recently, my management assigned me to lead a team to put together a document strategy, but we did not know how to approach it. After several frustrating meetings not getting anywhere I started to use the book as an outline. Now we have several initiatives underway that I'm certain will save us hard dollars. Not only is the book a useful tool, it's easy and fun to read. We've purchased several to give to our bosses.
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13 of 14 people found the following review helpful By Douglas T on May 8, 2001
Format: Paperback
I ordered a copy of this book about a month ago and ended up giving it to my vice president...so now I'm back to get additional copies for my department. The author does an excellent job defining what a document strategy should be and demonstrating how important documents are to running a successful business. The approach is practical and in-depth without being overwhelming and overfilled with jargon. I found it to be an very valuable tool, and plan to use it with my staff to design strategies to help us save money and better communicate with our customers through our documents.
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9 of 9 people found the following review helpful By Allyson Goodwyn on December 8, 2000
Format: Paperback
There is a lot of talk about the importance of a document strategy in the information technology business. Most of what you hear is either entirely technical or mostly philosophical. Neither is much practical use in the real-world. "Designing a Document Strategy" is the first book to provide a workable process to design a strategy.
Craine presents material from a number of areas, including Total Quality Management, Organizational Development, and Info Technology, and compiles it into a method that is both inspiring and pragmatic. This book is a must-have for anyone who is struggling to better manage information and corporate communications.
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20 of 24 people found the following review helpful By A Customer on May 30, 2001
Format: Paperback
This book is a hodge podge of thrown together design and development techniques. A sprinkling of Deming, a spoon of Drucker and a heap of "personal interviews".
What is missing is a complete, well thought-out and useful methodology. This book was not without some good information, but it just wasn't enough nor was it well organized enough for me to recommend as a reference.
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9 of 10 people found the following review helpful By info on December 30, 2005
Format: Paperback
Anyone faced with the daunting task of implementing a document management system or any other large project will find that Designing a Document Strategy provides the critical tools necessary for creating a viable strategy. Author Kevin Craine delivers what he says is needed most -- "...a process to guide the development of your strategy so that it is meaningful, practical, and ensures worthwhile and lasting results." Designing a Document Strategy provides the framework and guidelines for that process, breaking it down to principles that can be applied to any information management project.

Using a conversational style that simplifies difficult concepts, Craine explains the importance of looking at documents as both strategic and tactical. He also describes how information assets, when they are used strategically, enable organizations to reap the benefits of increased revenue, decreased costs, and increased customer satisfaction.

Craine begins with a historical perspective of the importance of managing documents and how documents form the basis for most communications. Following is an overview of how the document strategy model must be molded to meet the needs of its users and organization. Craine emphasizes the importance of examining the types of documents created and the indivictuals who use them before looking at technological solutions.

Chapters Three and Four help readers make a baseline assessment of their current document environment in the context of their organizations' current business mission, goals, and vision and to evaluate it so that the "pain points" can be discovered. The author stresses concentrating on the lifecycle of documents as a basis for the analysis and investigation.
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