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Designing a Document Strategy Paperback – October 6, 2000
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Top Customer Reviews
What is missing is a complete, well thought-out and useful methodology. This book was not without some good information, but it just wasn't enough nor was it well organized enough for me to recommend as a reference.
Using a conversational style that simplifies difficult concepts, Craine explains the importance of looking at documents as both strategic and tactical. He also describes how information assets, when they are used strategically, enable organizations to reap the benefits of increased revenue, decreased costs, and increased customer satisfaction.
Craine begins with a historical perspective of the importance of managing documents and how documents form the basis for most communications. Following is an overview of how the document strategy model must be molded to meet the needs of its users and organization. Craine emphasizes the importance of examining the types of documents created and the indivictuals who use them before looking at technological solutions.
Chapters Three and Four help readers make a baseline assessment of their current document environment in the context of their organizations' current business mission, goals, and vision and to evaluate it so that the "pain points" can be discovered. The author stresses concentrating on the lifecycle of documents as a basis for the analysis and investigation.Read more ›
Craine presents material from a number of areas, including Total Quality Management, Organizational Development, and Info Technology, and compiles it into a method that is both inspiring and pragmatic. This book is a must-have for anyone who is struggling to better manage information and corporate communications.
Most Recent Customer Reviews
This seems to be an opinion about how to internally sell a document control department to the rest of the company. There is almost nothing helpful toward actually doing the job.Published on February 20, 2013 by Bob 443
I was expecting deeper level of information from this book and I didn't get it. This book covers many topics, but not enough deep level of information.Published on November 4, 2012 by Amazon Customer
The start of the book is very promising with lots of tips and tricks in the creation of a specific document strategy. Read morePublished on April 11, 2009 by O. Dubbeldam
I still go back to this book for guidence in my everyday work. It is easy to read and comprehend. Written for the everyday user - NOT the "techs" that some books are written for.Published on April 28, 2006 by Amy Mattley