"The clarity with which Galbraith explains design options. . . .is a welcome addition to the growing literature on organizational designs for the 21st century. . . . I will adopt this book whenever I teach organizational design to MBA students or executives."
— Personnel Psychology
"A distillation of design concepts, bringing together both old standbys and the latest ideas, focusing on structures and processes at the heart of organizational design."
— Stern's Management Review
"Jay Galbraith is the architect for CEOs, human resource executives, and all others responsible for building organizational capability. His design principles and models are an excellent foundation for shaping an effective organization."
— Stephen Balogh, vice president, human resources, Raychem Corporation
"A must-read for anyone who is ready for a dose of clear thinking on organizational strategy and design. Jay Galbraith understands strategy and structure better than anyone I know."
— Edward E. Lawler, director, Center for Effective Organizations