Desktop Hosting: A Developer's Guide to Unattended Communications with CDROM [Paperback]

Bill James (Author)

Book Description

ISBN-10: 0471207675 | ISBN-13: 978-0471207672 | Publication Date: June 15, 2002

The first practical guide to a revolutionary Web-based front office technology

A bold new Web paradigm in-the-making, desktop hosting empowers virtually anyone to control Web communications from their personal computer. The fully-automated communication services offered by desktop hosting provide companies with a powerful new tool to help drive sales, increase customer satisfaction, and guarantee 24/7 availability. Written by a principal at one of the major players defining the desktop hosting market, this book supplies technical and non-technical readers with a practical introduction to an exciting new technology. Readers learn how to use desktop hosting tools and get valuable pointers on how to implement an array of desktop hosting solutions.

CD-ROM contains full, unrestricted versions of WebClerk and CommerceExpert, along with 150 QuickTime training clips.

Editorial Reviews

From the Back Cover

Eliminate the hosting fees and gain complete control over your Web site with this revolutionary Web-based front office technology

Desktop hosting allows you to manage Web communications from your personal computer -- offering limitless features, including real-time delivery and unique customization capabilities. Written by one of the principals defining the desktop hosting market, this book presents a practical introduction to this exciting new technology. Bill James explores the array of desktop hosting tools currently available and shows you how to implement a variety of solutions. He also uncovers the wide range of fully automated communication services that are available with desktop hosting. With this information, you'll be able to use this powerful tool to help drive sales, increase customer satisfaction, and guarantee 24/7 availability.

An excellent resource for both technical and nontechnical readers, James shows you how to take advantage of all the features of desktop hosting. You'll learn how to:
* Handle all the information necessary to run an e-business
* Improve Web site performance
* Automate responses to individual queries
* Dramatically decrease download time from your site
* Add security to your site
* Integrate messaging, voicemail, e-mail, publishing, and multimedia into a single service

The CD-ROM contains unrestricted, full versions of WebClerk and CommerceExpert, along with 150 QuickTime training clips.

About the Author

BILL JAMES is founder and CEO of JITCorp., a software company that develops desktop hosting solutions for business-to-business and business-to-consumer transactions. He has implented desktop hosting solutions for the wine industry, the pizza delivery industry, and corporations such as Best Buy. James is also the founder of Applied Statistics Inc. He is a frequent presenter on the technology to major corporations, including Sprint and the Garnter Group.

Product Details

• Paperback: 220 pages
• Publisher: Wiley (June 15, 2002)
• Language: English
• ISBN-10: 0471207675
• ISBN-13: 978-0471207672
• Product Dimensions: 9.1 x 7.5 x 0.5 inches
• Shipping Weight: 13.9 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #3,746,483 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Security Made Easy, September 10, 2002

By A Customer

This review is from: Desktop Hosting: A Developer's Guide to Unattended Communications with CDROM (Paperback)

In this time of heightened security concerns, this technology provides key capabilities. By allowing secure access to existing information without the need to create elaborate Web interfaces, desktop hosting makes better security attainable for every business. The full working version of the software helped me get up and running, and this book guided me through the process with ease.

2 of 3 people found the following review helpful:

5.0 out of 5 stars Excellent reading for the latest web strategies, September 24, 2002

By 

MCP (CA) - See all my reviews

This review is from: Desktop Hosting: A Developer's Guide to Unattended Communications with CDROM (Paperback)

This book was a good read for me. The author makes some good points on how the nature of desktop hosting can shape how the web can and should be utilized for unattended communication. I'd recommend this to anyone who wants good techinical information on desktop hosting as well as business owners who want to leverage more of the web for e-business.

0 of 1 people found the following review helpful:

5.0 out of 5 stars Learn What Technology Can Really Do, September 10, 2002

By A Customer

This review is from: Desktop Hosting: A Developer's Guide to Unattended Communications with CDROM (Paperback)

A great tech/business crossover book. Provides specifics on how the technology described can help your business save time and money by automating responses to customers. James has really developed an important technology that can have a positive impact on many businesses if they chose to apply it.