Customer Reviews

Detto Move2Mac USB

5 star:		(1)
4 star:		(4)
3 star:		(2)
2 star:		(3)
1 star:		(12)

 

 

I used Move2Mac to migrate my Windows sytem to my new iMac. Everything worked as it should. However, this software is licensed for one-use only. Detto does not disclose this anywhere on the box (surprise). It will not allow you to install it twice. So, consider connecting Ethernet to Ethernet before buying this product. It is rather expensive considering you will only use it once.

I bought this program chiefly because I had lots of MP3s that I wanted to move to my new iBook from my old PC. I was also glad to get my documents, pictures, etc on the new computer, but what I wanted most was to avoid re-downloading all that music. So of course, I got Move2Mac to move everything except my music. It did not appear to recognize that I had anything in my music folder on my PC, and therefore did not move the hundreds of MP3s. I tried everything I could think of--and spent a good few hours on it--and then gave up. Considering that they advertise that it moves everything including music files, I was pretty annoyed. I don't know whether others have had this problem; maybe I'm the only one. But if you mostly want to move music, there is probably a better and less expensive way!

I should have read the others reviews. This software does not handle multiple identities and multiple users for the same computer. My computer was a mess after using this software. NOT WORTH THE MONEY!!!!

I was concerned about how I was going to move my files from my PC to my new iMAC, especially without a CD burner on my PC. Move2Mac worked great, quickly moving the files I designated to my iMAC quickly and with only one minor problem. Just be sure to connect the included cable to the iMAC FIRST..then connect to PC...I had to go onto the Detto web site to find this out after much anxiety...worked great after that! I would highly recommend this product..expecially if that old PC you're replacing doesn't have a CD burner!

I have a LOT of experience on PCs as well as Macs. The PC part of this product is poorly written and it fails if it has a problem with a file - it won't skip and continue. The tech support people are unhelpful. This purchase was a complete waste of time. Even if it worked "once" it's too expensive and as others noted, you can't reinstall it. I bought it originally thinking, ok it's pricey but it's my daughter's graduation present and we are going to be 300 miles from home and I don't have time and this should be fast. One less thing to think about on a busy trip right? Well.. we spent a day trying to use this product and then giving up and doing it ourselves.

If you are a non-technical person go to a retail support depot and pay for the migration. Or go into the Apple store and ask for help if there is one nearby. If you are technical, you are much better off to buy a generic USB bridge cable for less than $30, or use an external USB hard drive for an intermediate copy (my preference) or use an Ethernet connection between the machines.

Differences between Windows NTFS and Mac file systems might cause some issues with copies. HFS+/UFS, HFS+, and UFS each have different limits on restricted characters, case sensitivity and long file names. Check to see what file system is on your Mac and read up on compatibility. To copy from Windows to external hard drive in bulk consider Windows Xcopy command (set switch to ignore errors) instead of the graphical drag and drop which fails if there is an error. If you need to shorten file names, a free program called Shorts from Greggman is very handy.

I wish that I had an opportunity to read something like the following before I purchased Move2Mac last week.

1. Before you buy and download or break the seal on a box of Detto's Move2Mac, read this first.

2. Do you need Move2Mac? After being unable to move files with this software, I tried to do it manually. I moved iTunes files, photo/video files, and word processing files from an old Windows XP/SP3 machine to a new iMac using a USB flash drive and the import functions of Apple Snow Leopard and application software. For other types of files, try a file moving test. For more information, see "Switch 101: Migrate Your Files or your Windows System" on Apple support.

3. Visit Detto's website and read everything on it about Move2Mac before buying or using it. In particular read the online manual, review the support pages, and read the warranty conditions. The latter require that you request technical support before requesting a refund. Some of the support files appear to be out of date. If you have any questions, contact technical support before buying the program. If all of this seems to be too much work, go back to suggestion #2 above.

4. If you plan to move your files on a weekend, note that "Support Hours: [are] Monday-Friday, 8:00 A.M. to 6:00 P.M. MST." only.

After reading the laudatory and critical reviews of this product, I decided to buy it. Having been forewarned, I followed the instructions extremely carefully, word for word, letter by letter, only to see the transfer crash after running for about 15 hours. I then followed the troubleshooting guide, word for word, and the system refused to respond. I even got a second copy from Detto's technical support, which, in turn, also failed.

Eventually, I moved 90% of the files by simply burning them to a DVD and copying them, or in following the applications instructions (E.g., Intuit's Quicken for Mac) to carry the files over on a thumb drive. And, to no one's surprise, it wasn't possible to transfer Outlook's addressbook or mail files through ANY procedure, even to Microsoft's own Entourage e-mail client, which is Outlook's counterpart in the Microsoft Office for Mac suite (what does THAT say about Microsoft??).

This product simply isn't reliable, and the functions it performs can be done easier and cheaper with the tools you already have (a DVD burner and a thumb drive).

This software does not do everything it claims on the front of the box.

Read the small print (Inside the box) and cross your fingers. Forget calling
customer support. Even the supervisor will not return calls when promised.
They really don't care about you at all! This is a very dodgy outfit. I wish or
rather hope the people who run or own the company would find out what
is happening in customer services and support. This really is the worst product
and support level I have ever experienced in my life by such a long way.

Maybe it was because I had lots of photos and video files to move, but it took overnight to transfer everything I wanted transferred. The good news is that everything transferred perfectly and went exactly where the program said it would go. Set up was easy and though I doubted it would work, it did. Just be patient if you have lots of photos or videos.

The product advertises that it transfers the average person's files from their PC to the Mac in 15 minutes. That is a joke. I had about 100 photos and 1000 MP3's (which I do not think is that far above average) and my estimated transfer time was 550 minutes. For the price it almost would have been worth it just to spend the time burning everything to CDs.

Note that this product does not transfer programs, only your files. So you must install each program that you wish to transfer files of onto your Mac as well.

I also had some issues of connecting both laptops to the internet and tried to opt to do the telephone option for verifying the license code. I waited on the phone for over half an hour to talk with a representative before I finally gave up.

Before starting the project, make sure you have a lot of time to allow the files to transfer as you cannot shut down either computer during the transfer time.