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Developing Organisational Consultancy [Hardcover]

Andraea Dawson-Shepherd (Author), Kamil Kellner (Author), Jean E. Neumann (Author)
4.0 out of 5 stars  See all reviews (1 customer review)


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Book Description

August 20, 1997 0415157021 978-0415157025
Developing Organisational Consultancy provides consultants with theoretical and practical advice on how to handle typical consultancy challenges. Well-established organisational consultants from the UK and the USA offer descriptions of problems they have encountered in their work, theoretical and practical approaches that they have found helpful, cases from their actual practice, and advice about how to apply their suggested approach generally.
Chapters are grouped together to address three key areas of interest to consultants:
* evolving a professional stance
* considering psychodynamic approaches
* applying organisational theory.
For both experienced and newly-practising organiszational and management consultants, this book is a valuable source of reference and the key to developing a more aware and successful practice.

Editorial Reviews

Review

The book comes from a particular approach which is characterised by the work of the Tavistock Institute in socio-technical systems and psychodynamics. For readers who are in tune with this approach this book will be essential; for others it will provide valuable learning concepts and case illustrations. - David Coghlan, University of Dublin

About the Author

Jean E. Neumann is Core Faculty of the Advanced Organizational Consultation Programme at the Tavistock Institute. Kamil Kellner is Senior Lecturer at South Bank University Business School. Andraea Dawson-Shepherd is Director of Hedron Consulting, Ltd, all in London.

Product Details

  • Hardcover: 312 pages
  • Publisher: Routledge (August 20, 1997)
  • Language: English
  • ISBN-10: 0415157021
  • ISBN-13: 978-0415157025
  • Product Dimensions: 9.2 x 6.3 x 1.2 inches
  • Shipping Weight: 1.4 pounds
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #10,368,900 in Books (See Top 100 in Books)

 

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Most Helpful Customer Reviews

4.0 out of 5 stars A good book, December 29, 2011
This book is thorough, practical and clearly based on experience of actually doing successful consulting. For example, the guidelines it gives for "Entry and contracting" are:
1. Negotiate entry and contracting by keeping in mind the whole organizational development cycle.
2. Ensure that the success conditions for the consultant are agreed at the point of entry and contracting.
3. Craft an entry and contracting process that honours the unique characteristics of the client.
4. Avoid engaging in diagnosis and intervention during entry and contracting.
5. Avoid beginning work as a consultant without a contract and fee agreed.
(And under each of these headings a few paragraphs of explanation and further advice is given.)

Throughout there is both a high level, but practical framework for thinking about and planning your work, and also the right amount of detailed advice for the person on the ground doing the work, e.g. a "key [skill] in leading loosely coupled large groups" is "The ability to tolerate silence after you pose a question without joking [or] being visibly anxious ...."

I recommend the book to anyone engaged in high-end management consulting or in organizational change consulting.

"EPICTETUS"
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Inside This Book (learn more)
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First Sentence:
The editors have brought together five chapters for this first section of Developing Organisational Consultancy. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
conveyor movers, organisational role analysis, communication management consultants, four core cultures, advanced learning system, organisational consulting, other organisational members, organisational consultancy, organisational consultants, consultancy intervention, consulting organisation, consultant organisation, collaboration culture, internal consultancy, steering roles, negotiating entry, organisational development, mutual planning, organisational life, social services case, pit props, organisational theory, client organisation
Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, The Tavistock Institute, Tavistock Publications, Information Loop, San Francisco, The Grubb Institute, Institute of Management Consultants, Vice President, Chaplain's Department, Code of Professional Conduct, North West, Consultation Skills Reading, Harvard Business Review, Maria Eden, Melanie Klein, Free Association Books, Menzies Lyth, Mexico City, Ron Meadows, South Bank University Press, University of Chicago Press, Basic Books, Department of Employment, Developing Organisational Consultancy, Harvard Business School Press
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