Customer Reviews

Developing Organisational Consultancy

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This book is thorough, practical and clearly based on experience of actually doing successful consulting. For example, the guidelines it gives for "Entry and contracting" are:
1. Negotiate entry and contracting by keeping in mind the whole organizational development cycle.
2. Ensure that the success conditions for the consultant are agreed at the point of entry and contracting.
3. Craft an entry and contracting process that honours the unique characteristics of the client.
4. Avoid engaging in diagnosis and intervention during entry and contracting.
5. Avoid beginning work as a consultant without a contract and fee agreed.
(And under each of these headings a few paragraphs of explanation and further advice is given.)

Throughout there is both a high level, but practical framework for thinking about and planning your work, and also the right amount of detailed advice for the person on the ground doing the work, e.g. a "key [skill] in leading loosely coupled large groups" is "The ability to tolerate silence after you pose a question without joking [or] being visibly anxious ...."

I recommend the book to anyone engaged in high-end management consulting or in organizational change consulting.

"EPICTETUS"