In the first part of Dialogue Mapping, Jeffrey Conklin introduces the key concepts:
The remaining sections provide a hands-on tutorial for practitioners looking for a radically inclusive approach to collective problem solving.
"This is an excellent guide for all those interested in durable collaborative solutions in our increasingly tough business climates today."
—John C. Mitchell, former President, Business Printer Division, Lexmark International, Inc.
"Jeff Conklin pioneered this field, showing the connection between conversations (dialogue) and solving wicked problems. His ideas are intellectually rewarding and, just as important, are tried and tested."
—Mark Addleson, Director, Organizational Learning Program, George Mason University.
"What Jeff has in this book is of powerfully basic importance to improving our Collective-IQ, and thus, in my view, to helping significantly change our world to be a better place."
—Douglas Engelbart, Director of Bootstrap Institute
The author shares a wealth of experience and sets the reader to suceed with practical advice. This is a powerful technique that I definitively want to try thoroughly.Published 5 months ago by Martin Solano
This is a great book in communication. I have seen dialogue mapping in action and been amazed at how well it works. Read morePublished on June 10, 2010 by E. Ann Farrington
This whole thing of mapping dialog, on first impression seems too uncomplicated, too unsophisticated
BUT.. Read more