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Difference Works: Improving Retention, Productivity and Profitability through Inclusion [Kindle Edition]

Caroline Turner
4.8 out of 5 stars  See all reviews (5 customer reviews)

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Book Description

Leverage Masculine and Feminine Approaches to Improve Employee Performance and Boost the Bottom Line

The evidence is clear: Inclusive cultures and businesses with gender diversity in leadership get better results. Yet women still aren’t proportionally represented within the upper ranks of business. This problem has a big price tag, and solving it has a big payoff. Difference Works offers a unique solution by giving leaders and managers the ability to understand and appreciate different approaches to work—and so increase engagement and performance.

Combining her own experience as a C-level executive with extensive research and insights on workplace behavior, Caroline Turner provides powerful and practical tools to change any business environment for the better. Readers will gain the profound understanding that difference works.

Product Details

  • File Size: 5151 KB
  • Print Length: 206 pages
  • Publisher: Live Oak Book Company (January 23, 2012)
  • Sold by: Amazon Digital Services, Inc.
  • Language: English
  • ASIN: B007A37ZK8
  • Text-to-Speech: Enabled
  • X-Ray:
  • Lending: Enabled
  • Amazon Best Sellers Rank: #258,579 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

4.8 out of 5 stars
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Most Helpful Customer Reviews
3 of 3 people found the following review helpful
4.0 out of 5 stars A practical guide January 25, 2012
This is a well-researched, well-written book with clear, concise explanations of gender differences in emotional and communication styles. Turner provides practical and helpful exercises to facilitate understanding and bridging these differences... making difference WORK for a more vital, successful workplace for all employees. I highly recommend the book and would certainly consider inviting the writer to do a workshop in your corporate or legal office.
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1 of 1 people found the following review helpful
5.0 out of 5 stars A Gender Book for the 21st Century March 3, 2012
Caroline Turner provides a clear-eyed and readable explication of gender differences, convincingly integrating the findings of neuroscience and psychology - especially developmental and evolutionary. But Difference Works is more than an extension of the work of Tannen and the gender scientists; it is the product of a practitioner rather than a researcher. This is most clearly reflected in the section of each chapter entitled, "What Do I DO With This Information?"

The book is heuristically strategic, continually prompting reflection, self-examination and ultimately personal change, should the reader be so inclined. Not only does Turner provide personifications to assist the reader in visualizing the concepts and patterns described, but she supplements the narrative with visual aids in the form of clear tables, diagrams and continua. There is also an integrated website with opportunities for reader interaction.

Turner has clearly done her homework, and presents the material with consistent balance and objectivity. Some elegant reframes help the reader grasp gender-related conundrums. There is just the right amount of reference to normal distributions to aid in the development of a perspective on the universe of behavior. While clarifying and explaining the differences along the masculine-feminine continuum, Turner consistently maintains a firm situationist position regarding the relative effectiveness of the behavior employed, emphasizing awareness and intentionality in our behavioral choices.

Regardless of one's gender biases, this book is worth the read.

Missing: Author and subject indices. Looking forward to those in the second edition.
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1 of 1 people found the following review helpful
5.0 out of 5 stars It REALLY does work January 9, 2012
Format:Paperback|Verified Purchase
It might sound cliche, but Difference really does Work, and Caroline Turner helped me to understand why. It's not just a nice to have to survive and thrive in the work's a must have. And, when you see how to go about making it count - exalting our differences and reaching for similarities - it all makes so much sense. This is not just your Mars/Venus's the real deal from someone who has lived it, worked it, breathed it.

Get your copy. Scour it. Start relating in ways you might not have thought possible. Bravo, Ms. Turner, and thank you for a much needed body of work!
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5.0 out of 5 stars Excellent book! February 22, 2012
The difference between masculine and feminine approaches at work has been thoroughly researched by Caroline and she presents a clear explanation of how to implement her recommendations. I have no doubt that thousands - and maybe TENS of thousands - of CEO's, directors, managers, companies and employees can benefit immensely from reading this book and using her ideas of how to make Difference Work!
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As its title indicates, Caroline Turner's "Difference Works" makes the case for "improving retention, productivity, and profitability through inclusion" of both masculine and feminine approaches in the work place. But what I think are even more valuable are her convincing explanations of why these gender differences exist (and are highly likely to continue to exist) and her suggestions on how managers can conciliate these approaches for the betterment of their companies
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More About the Author

Caroline Turner is an effective workshop facilitator, speaker, consultant, and now author. Through her company, DifferenceWORKS, LLC, she helps leaders achieve great business results by creating work environments where people feel valued, heard, and included--and therefore thrive.

Caroline is the former senior vice president, general counsel of Coors Brewing Company. In addition to leading the internal legal function, she headed the company's public affairs department and the office of the corporate secretary. Caroline was a partner in the law firm Holme Roberts & Owen, in Denver, Colorado, and served as clerk to Judge McWilliams of the 10th Judicial Circuit of the U.S. Court of Appeals.

Caroline is an emeritus member of the board of directors of the Women'sVision Foundation, a member of the board of Warren Village, and a member of the honorary board of the Colorado Women's Hall of Fame. She has served in leadership roles in several other organizations and initiatives, including the Women's Forum of Colorado, the Women's Initiative at Mile High United Way, the University of Denver College of Law, The Mentoring Company, the Greater Denver Metro Chamber of Commerce, the National Hispana Leader- ship Institute, and the National Council of La Raza.

Caroline has received numerous recognitions, including: Corporate Woman of the Year from the Women'sVision Foundation (2000); Outstanding Alumni from the University of Denver College of Law (1999); a Woman of Distinction from the Colorado Girl Scouts (2000); and the John Meadows Spirit of Diver- sity Award from Coors (2002).


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