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Different Games, Different Rules: Why Americans and Japanese Misunderstand Each Other
 
 
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Different Games, Different Rules: Why Americans and Japanese Misunderstand Each Other [Paperback]

Haru Yamada (Author), Deborah Tannen (Foreword)
4.4 out of 5 stars  See all reviews (11 customer reviews)

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Book Description

April 11, 2002 0195154851 978-0195154856
Japan and the United States are in closer contact politically and economically than ever before, yet in many ways our nations are as far from mutual understanding as ever. Misconceptions and miscommunications between East and West continue to plague this important relationship, frustrating the best efforts of both cultures to work together. Stereotypes abound: Americans see Japanese as evasive and inscrutable, while Japanese see Americans as pushy and selfish. What causes these persistent misunderstandings, and what can be done to avoid them?
Fluent in both languages and at home in both cultures, Haru Yamada brings an insiders perspective and a linguists training to this difficult question, illuminating the many reasons why Americans and Japanese misunderstand one another. Social organization, she explains, shapes the way we talk. Because American and Japanese cultures value different kinds of social relationships, they play different language games with different sets of rules. In America, for instance, Aesop's fable about the grasshopper and the ants ends with the ants scorning the foolhardy grasshopper. In Japan, however, the story has a very different ending: the ants invite the grasshopper in to share their winter meal, as they appreciate how his singing spurred them on during their summer labors. In the difference between these two endings, argues Yamada, lies an important lesson: Americans, because of their unique political history, value independence and individuality, while Japanese value mutual dependency and interconnectedness. The language of both cultures is designed to display and reinforce these values so that words, phrases and expressions in one language can have completely different connotations in another, leading to all manner of misunderstanding. Yamada provides numerous examples. In Japan, for instance, silence is valued and halting speech is considered more honest and thoughtful than fluid speech, while in America forthright, polished speech is valued. Likewise, the Japanese use word order to express emphasis, while Americans use vocal stress: a listener unaware of this difference may easily misunderstand the import of a sentence. In a lucid and insightful discussion, Yamada outlines the basic differences between Japanese and American English and analyzes a number of real-life business and social interactions in which these differences led to miscommunication. By understanding how and why each culture speaks in the way that it does, Yamada shows, we can learn to avoid frustrating and damaging failures of communication.
Different Games, Different Rules is essential reading for anyone who travels to or communicates regularly with Japan, whether they are scientists, scholars, tourists, or business executives. But as Deborah Tannen notes in her Foreword to the book, even those who will never travel to Japan, do business with a Japanese company, or talk to a person from that part of the world, will find the insights of this book illuminating and helpful, because the greatest benefit that comes of understanding another culture is a better and deeper understanding of one's own.

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Editorial Reviews

Review


"For those who have enjoyed Deborah Tannen's books, such as You Just Don't Understand and Gender and Discourse, Yamada's book will provide an in-depth example of Tannen's style of discourse analysis. For the cross-cultural worker traveling in Japan, it is certainly a wealth of information." --SIL Electronic Book Reviews


"Different Games, Different Rules is an insightful analysis of why Japanese and Americans, despite the best of intentions, often misunderstand each other. In easy-to-understand prose and with clear examples, Dr. Haru Yamada illustrates the mutual assumptions, the unconscious strategies, as well as the different mechanics of the two languages that form the barriers to better communication. In showing us ways to improve communication with each other, she also provides a key to improved understanding ourselves. Informative and immediately useful for any person involved in Japanese-U.S. dealings."--Norio Ohga, Chairman and Chief Executive Officer, Sony Corporation


"Yamada makes clear the close connection between a country's culture and its language and how cultural differences can create misunderstanding and mistrust during negotiations between companies and countries. This insightful and very useful book should be required reading for government officials and corporate executives in both Japan and the United States."--Tatsuro Toyoda, former President,and current senior Advisor, Member of the Board, Toyota Motor Corporation


"Many others have offered analysis, opinion, and advice on this complex subject, but none have shed more light."--Walter G. Hoadley, Executive Vice President, Bank of America


"Dr. Yamada offers an engaging analysis of the differences between American and Japanese communication styles. Rich in insights on navigating the minefield of cross-cultural communication." --Y. Kobayashi, Chairman, Fuji Xerox Co., Ltd.


"It is marvelously well written. It is witty, engaging, academic, and at the same time, very personal." --Seiichi Makino, Journal of Japapnese Studies


About the Author


Haru Yamada is Senior Lecturer of Linguistics at the University of Westminster, London. She is the author of American and Japanese Business Discourse: A Comparison of Interactional Styles and a number of articles on international communication.

Product Details

  • Paperback: 190 pages
  • Publisher: Oxford University Press, USA (April 11, 2002)
  • Language: English
  • ISBN-10: 0195154851
  • ISBN-13: 978-0195154856
  • Product Dimensions: 9.2 x 6.1 x 0.6 inches
  • Shipping Weight: 10.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #784,390 in Books (See Top 100 in Books)

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Customer Reviews

11 Reviews
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Average Customer Review
4.4 out of 5 stars (11 customer reviews)
 
 
 
 
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16 of 20 people found the following review helpful:
5.0 out of 5 stars One of the few good "understanding the Japanese" books, November 24, 2001
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Dr.J.A.P. (Chicagoland, IL USA) - See all my reviews
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My dissertation is on US-Japan relations, so I've had to read a lot of these types of books. Its a shame more of them aren't like this. Granted, its not perfect, but if you had time to read only one book on the Japanese before jumping on a plane to negotiate your company's deal, I would hope this might be one of the books on the Airport bookstore's shelf... which it probably isn't.
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12 of 16 people found the following review helpful:
5.0 out of 5 stars Interesting for Americans and Japanese alike, January 14, 2000
By 
Different Games, Different Rules sheds new light on common communication challenges encountered by Japanese and Americans. Yamada gives interesting, enlightening examples and explains cultural meanings behind common linguistical expressions. This book is expecially interesting for American students studying Japanese or working with Japanese people. Very easy to read!
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4 of 5 people found the following review helpful:
5.0 out of 5 stars Enlightening, July 25, 2006
By 
J. Melton (Las Cruces, New Mexico) - See all my reviews
(REAL NAME)   
This review is from: Different Games, Different Rules: Why Americans and Japanese Misunderstand Each Other (Paperback)
If anyone is qualified to write about the subject of US-Japanese communication, it is Yamada. She is truly bi-cultural and bi-lingual, having significant experience in both the United States and Japan (her father's employment required the family to move in three year cycles between the United States and Japan, and she attended schools and universities in both countries). She adds to this experience sociolinguistic research credentials acquired under Deborah Tannen at Georgetown, which she puts to use in conducting a solid reseach study of US and Japanese business communication patterns. Yamada draws on this unique expertise to illustrate her points in a particularly clear and engaging way.
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Inside This Book (learn more)
First Sentence:
One Sunday, I am sitting on the living room floor with my sister's two daughters in San Francisco, watching cartoons on T.V. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
incentive plan meeting, soo yuu, communicative field, example cue, talk about talk, capital meeting
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Listener Talk, Speaker Talk, American English, United States, Equal Opportunity Independence, The Seven Samurai, Dave Williams, The Magnificent Seven, Urashima Taro, Deborah Tannen, Others-Centered Interdependence, Scoring Points, Chinese American, Different Ganes, Douglas Maynard, Native Americans, Pandora's Box, Pizza Movers, The Bad Accountant, Unlike American
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