From Publishers Weekly
Copyright 1999 Reed Business Information, Inc.
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This book has been so helpful to me, both in my personal and professional life. It's very difficult to unlearn bad habits and/or negative history, so I'm still struggling to... Read morePublished 2 months ago by Diana C.
One of the best books on handling difficult and conflicted conversations - ranks with Marshall Rosenberg for effectiveness and importancePublished 3 months ago by Angus Jenkinson
I use the material from this in my script writing class to help my student learn how to change dialogue and handle interviews.Published 6 months ago by M. Kirby-Yoder
I always select a book in good conditions or better and this one met my expectations. Thank you I am very happy with my purchase.Published 8 months ago by Joan Crane
If you have ever had trouble saying what need to be said, here is a great guide for the professional. Use often.Published 8 months ago by starkjacks
A book that provides an in-depth analysis on how to have difficult dialogues could not have come in handily. Read morePublished 8 months ago by Theo-Barclay Eke