That special assignment came fully equipped with a problem co-worker? Don't despair! Learn how to work with people that are confrontational, problematic, unwillingand still get the job done.
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Book Description
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From the Back Cover
Hours. There aren't enough of them.
Succeeding in business has always been tough. These days, it's downright brutal. What do you need most? All the help you can get. What do you need even more? Time. The Quick-Tip Survival Guides put the two together, giving you all the help you needwithout taking all the time you have. Focusing on the personal and interpersonal skills crucial to success, the Quick-Tip Survival Guides mine and refine the nuggets of essential business know-how: time-tested truths, as well as savvy from the cutting edge. 201 Ways to Deal with Difficult People looks at real-world situations you face every day and provides no-nonsense strategies for turning close encounters of the worst kind into civil, sane, productive, and profitable exchanges.
About the Author
Alan Axelrod has a Ph.D. in English and is the author of numerous books including The Penguin Dictionary of American Folklore, The Macmillan Dictionary of Military Biography, Encyclopedia of the American West, and What Every American Should Know About American History. Previously, he served as publishing executive with the Henry Francis Winterthur Museum, Van Nostrand Reinhold, Abbeville Press, and Turner Publishing.
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Most Helpful Customer Reviews
26 of 26 people found the following review helpful:
4.0 out of 5 stars
A quick read witha lot of information.,
By
Amazon Verified Purchase(What's this?)
This review is from: 201 Ways to Deal With Difficult People (Quick-Tip Survival Guides) (Paperback)
This book is a very quick read and is set up exactly as the title says. It's 201, numbered paragraphs, each with a little insight into how to deal with "those people." The sections are informative and helpful. I would definitely recommend reading this book before trying to get transferred away from the difficult person in your life.
1 of 1 people found the following review helpful:
2.0 out of 5 stars
Disappointing,
By
This review is from: 201 Ways to Deal With Difficult People (Quick-Tip Survival Guides) (Paperback)
This book just describes situations that come up at work but not how to manage people
1 of 2 people found the following review helpful:
3.0 out of 5 stars
A Place to Start,
By Julie Ann Wambach, Ph.D. (Arizona) - See all my reviews
This review is from: 201 Ways to Deal With Difficult People (Quick-Tip Survival Guides) (Paperback)
A little book with exactly 201 short paragraphs. The paragraphs are gathered into topics such as Bosses from Hell, Passive Aggressive People, and Beating Up the Bully.
This book is not enough to learn anything substantial about how to deal with difficult people. It is just enough to stimulate the reader's appetite for something more extensive. Julie Ann Wambach, author of Battles between Somebodies and Nobodies: Combat Abuse of Rank at Work and at Home
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Inside This Book
(learn more)
First Sentence:
1. Begin dealing with difficult people by realizing that they really care very little about you. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
difficult people New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
1. Begin dealing with difficult people by realizing that they really care very little about you. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
difficult people New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 1
book:
- Battle of Mobile Bay (Incidents in the American Civil War, 45) by Franklin Buchanan on page 115
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