Customer Reviews

Elite Series II Digital Bathroom Scale with 5" Blue Backlit xBright LCD and InstaOn Technology, by Great Scales.

5 star:		(82)
4 star:		(21)
3 star:		(10)
2 star:		(24)
1 star:		(128)

 

 

***UPDATE: 10-14-2010 (Please note that I am in no way affiliated with Ozeri)

I feel obligated to update my experiences with this scale and company, Ozeri. If you read below the dotted lines, my scale broke down after a month and a couple of days of use. Since I was out of my return window, Amazon would have to charge me a 50% restocking fee and as well as the shipping fees that I have to eat up to ship it back to them. No way I would resort to this option. So it was in my best interest to just chalk this up as a loss and avoid any scale made by Ozeri in the future.

On October 11, 2010, something happened that was totally unexpected. I was contacted by the company, Ozeri. The representative assured me that they stand behind their products and name. I was told that the built-in sensor in this scale is very sensitive, and if not packaged properly while in-transit, the scale could be damaged, such is the case for me. I was offered, free of charge I might add, a replacement program in which I send out my defective unit in exchange for a brand new one. I received the new unit almost immediately on October 13, 2010. All I had to do was put my defective scale back inside the box and use their pre-paid shipping label. They made it very convenient.

The new unit is working properly and looks great as always. Though it's too early to tell if the scale will remain functional a month from now, I will say that Ozeri really surprised me for stepping up to the plate. I am thrilled and happy they offered me a replacement. Often times you have to fight tooth and nail to get a company to recognize a problem, but in this case, Ozeri actually contacted me without me ever approaching them. You don't see that happening in this day and age where a company accepts accountability and reaches out to customers.

For those with a bitter taste in their mouth or those looking to purchase a nice looking budget scale, I encourage you all to give Ozeri a try. Again, just for the record, I do not work for Ozeri or affiliated with them in any way. Thanks for reading, I hope this helps somebody out there.

***End Update 10-14-2010***

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I received this on August 26, 2010. Out of the box, the scale looks magnificent, much better than my old scale. On October 1, 2010 the scale completely went haywire. Bear in mind that I had only a 30-day return window, so by this time it had already expired.

I ignored all the negative feedbacks, but in hindisght, they were right. I should not have made this purchase and I'm really angry because I just missed the return window and am now out of money. Sure, my old scale might have been ugly, but it sure did not encounter any quality control issues like this scale. I'm very disappointed and I can't believe this thing was a complete dud and a waste of money.

When I step on the scale now, it would either not respond until I move around on the scale or it would weigh incorrectly. I'm not a large person by any means. I weigh 145 lbs (give or take a few lbs.). The scale would read me 145 lbs, but most of the times 24.3 lbs, sometimes 19.8 lbs, sometimes 22.3 lbs... you get the drift. This thing just throws out random numbers or something. The LCD screen keeps flickering numbers ranging from 15 lbs to 148 lbs like if it's some kind of a big joke and then proceeds to stop on a totally random number.

At first I thought it was the batteries acting up. I decided to change them out for new ones, but nope, that wasn't it because the scale still thinks I weigh 20 lbs. No one in my household weighs more than 180 lbs, this scale is capable of weighing up to 400 lbs. And this scale always sits inside the bathroom, never moved around. So I think it's safe to say we never abused this scale.

They should really look into quality control. I'll never be buying from this company again until things are fixed. Unless you do not value money, PLEASE DO YOURSELF A FAVOR AND DO NOT PURCHASE THIS SCALE!

I purchased the Ozeri Bathroom scale from Amazon in September 2010. The scale worked for one month.

There are many reviews indicating that this product from Ozeri is defective. You would think that Amazon would help and provide support for customers that have purchased this defective product but that is not the case. I have sent an email to Ozeri requesting a refund. I will provide follow up as soon as I hear from the company.

Please do not make the same mistake and do not buy this defective product from Ozeri.

**Update** I was able to return it to Amazon for a refund.

The company that made the scale also told me they would exchange it but I decided not to risk it and got my money back.

Loved this scale. Got it in September 2010. It's now November 2010. Worked well, until last week. Now the LCD display fluctuates greatly and often times displays "EEEE" in error. I tried replacing the batteries and nothing works. DO NOT BUY. Now I have to see what Ozeri is going to offer in exchange, if anything at all.

UPDATE 04/27/2011 - Contacted Ozeri in December 2010. Was told my customer service that they were sending a replacement within the next 10 business days. It's now April 27th 2011. I've received nothing.

It was working great when I first got it. 6 weeks later, it suddenly stopped working. EEE keeps displaying on the screen. I am only 135lbs so that would definitely not be enough to break the scale. Changed to brand new batteries and same problem occurred. Read other reviews and others had the same problem. This is my first bad review, this scale is junk.

Purchased this scale on Aug 24th when there was a deal. It arrived in a good condition. It is a digital scale, and the LCD is very easy to read. I don't need to bend in order to check the reading as for the old fashion scales.

It worked very well for about 4 to 5 weeks. Then it began showing incorrect weight occasionally. After one more week, it never gave correct readings any more. Currently, the reading is always 10 pounds less and won't return to zero when I step off.

Just missed the one month time window for return...

Bought this product because of its large display. Did not even last for 3 months before it stopped working.

I finally decided to throw away my ancient bathroom scale that I've used for the past decade and decided to buy this particular scale. First of all, hats off to the seller for being such a fast shipper! It shipped the same day I ordered and I received it in two days! As for the scale, there isnt anything bad that I've noticed abotu it. It does exactly what its supposed to do, so nothing to complain about there. As with most digital scales, remember to have it on a flat surface like tile or wood and not on carpet. As for the accuracy, it seems to be consistent and almost isntantly reads your weight. I would say this very well constructed scale that anyone could use with ease.

The batteries only lasted a few weeks at a time. Don't waste your time, poorly made. The first one only lasted a few weeks, the company sent me a new one, but that one only lasted a few more weeks. I gave up, and bought a different brand.

I read tons of reviews and thought I might have better luck. Nope! Do not order item. Search for other scales that are more dependable. Now I have to lose [...]or mail this POS back.

I bought this scale when it's on promotion. The total price is about $17 including shipping. Well. I just received it 5 mins ago. Let me tell you. It doesn't work.

Here is why. From my past experience, I know when I work hard, I weight about 110 lbs and when I eat and sleep a lot, I weight about 120lbs.
So I weight my self on this scale.
first result 127.1lbs--- OK, I think I need to lose weight now.
Weight again 126.8 lbs ---come on, it was 127.1 lbs just seconds ago. Wierd.
weight again and again 126.8 lbs ---- alright. so that's the number. I definitely have to lose weight.

I'm not done yet.

The manual says there is a botton in the back that allows you to switch from LBS to KG. In case you don't know, 1 lb == 453.59237 g = 0.453.59237 kg

I switched to scale to KG unit and then weight myself again. 55.0kg. ---- are you kidding me. that's about 121 lbs but matches my past experience.
switch it back to lbs, still 126.8lbs.

6 lbs! that's a big difference. How did this scale do the math?

This big manufacturer doesn't even know the most basic unit conversion.

Are you kidding me?

1 lb == 453.59237 g == 0.453.59237 kg