Customer Reviews


25 Reviews
5 star:
 (14)
4 star:
 (7)
3 star:    (0)
2 star:
 (2)
1 star:
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37 of 37 people found the following review helpful:
5.0 out of 5 stars Very good for tight spaces.
We have an old coal fireplace which is only 8" deep. We could not find any type of gas flame logs that would fit at all. This product installed easily and fit almost perfectly into the space. We still get the look of a fire and additional heat. The heater aspect of it has a high & low setting and is very quiet. Another advantage point is we don't have to worry about small...
Published on November 23, 2004 by A. Fryman

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13 of 13 people found the following review helpful:
2.0 out of 5 stars no heat output
I bought two of these inserts to fill fireplaces that have been capped off in an old house. The cords are very short & per the safety instructions you can't use extension cords to reach an outlet. The units look nice and provide ambience when it is dark. During the day they look exactly like what they are, fake. They do not put out any significant amount of heat. I tried...
Published on October 31, 2008 by johnsgigi


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37 of 37 people found the following review helpful:
5.0 out of 5 stars Very good for tight spaces., November 23, 2004
This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
We have an old coal fireplace which is only 8" deep. We could not find any type of gas flame logs that would fit at all. This product installed easily and fit almost perfectly into the space. We still get the look of a fire and additional heat. The heater aspect of it has a high & low setting and is very quiet. Another advantage point is we don't have to worry about small children getting to close to a flame and getting burnt. I am very pleased with this product.
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25 of 25 people found the following review helpful:
5.0 out of 5 stars The Flame Looks So Real, March 30, 2005
This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
Last summer I had our wood burning medal fireplace chimney removed and the fireplace capped. This left our fireplace useless. I looked at gas inserts and gas logs but didnt like the way they looked or they wouldn't fit. Then I saw this Dimplex electric in a furniture store. I was amazed how real it looked. I ordered it.It only took 3 days to come. Took it out of the box and put it in the fireplace opening and had it going in 20 minutes. It looks far better than any gas unit. The flame looks real and the embers looks great too. Guests come to the house and say it looks like a real fire. I am very happy with this unit. Thank you Dimplex and thank you Amazon.
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20 of 20 people found the following review helpful:
5.0 out of 5 stars Love it!, September 9, 2005
By 
Lisa F (South Florida) - See all my reviews
This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
I love the look and feel of fireplaces, but they are very rare in South Florida, where I live. An artificial fireplace was the answer for me. I bought this insert to replace a unit that burned gel cans in a freestanding fireplace. This electric unit is beautiful! I like it so much more than the gel can type. This unit has a very realistic look. The logs are "real" (3-dimensional), not painted onto a screen like some others I've seen. The embers seem like they are really glowing and the "flames" dance realistically. And it is nice to be able to use it without heat if you wish. I highly recommend this fireplace insert.
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13 of 13 people found the following review helpful:
2.0 out of 5 stars no heat output, October 31, 2008
This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
I bought two of these inserts to fill fireplaces that have been capped off in an old house. The cords are very short & per the safety instructions you can't use extension cords to reach an outlet. The units look nice and provide ambience when it is dark. During the day they look exactly like what they are, fake. They do not put out any significant amount of heat. I tried to use it in my 6x4 hallway last week to take the chill off in the morning. It took three hours to raise that small room 10 degrees.
Bottom line-if you are buying them just for decoration, great, you'll like them. If you want them to function as heaters, these are not for you.
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11 of 12 people found the following review helpful:
4.0 out of 5 stars Very real, December 9, 2005
By 
Janice Digs "beepark1" (Van Nuys, CA United States) - See all my reviews
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This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
This very real looking fireplace fits nicely into my fireplace opening. My cats like to sit around it so even they are fooled. My only issue is that the heating element is at the top of the unit. I was hoping it would be at the bottom. So the heat it gives off is not as much as I would have liked.
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6 of 6 people found the following review helpful:
5.0 out of 5 stars VERY happy with this product, January 11, 2006
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This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
We are so thrilled with this product. We were honestly a bit nervous that it would look a bit hokie, but after reading reviews on Amazon decided to take the chance and order it. I have asthma and the fireplace in our bedroom was going unused because the smoke bothered me. This electric insert is the PERFECT solution! It even gives off heat. And it looks very realistic! The remote is great to have too. Our bedroom is now so warm -- and romantic too!
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5 of 5 people found the following review helpful:
5.0 out of 5 stars A great alternative to gas logs!, February 27, 2006
By 
Patsy Davall (Martinez, GA United States) - See all my reviews
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This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
This creates a realistic fire without all the trouble and fuss. We're not using it as a heat source, so puts out enough heat to simulate a fire in the fireplace. So easy to install, anyone can do it. Just click the remote and instant fire!
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10 of 12 people found the following review helpful:
4.0 out of 5 stars Small, affordable insert, September 19, 2005
By 
R. Meloy (Wilmington, DE) - See all my reviews
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Amazon Verified Purchase(What's this?)
This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
This is a decent looking fireplace insert, but a little on the small side. It's one of the cheaper ones that I found and I think a good value for the $$$.
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4 of 4 people found the following review helpful:
4.0 out of 5 stars Warm and Clean, February 12, 2007
This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
We love our Dimplex Electric Fireplace. With the click of a switch we add warmth, when we want it, and fireglow to our family room. At first we found it on in the morning when we were certain we had turned it off in the evening. We learned that we needed to turn it off at the unit. Occasionally we get a vibration and just need to adjust its position.

No more messy clean out of ashes, no smoke on the wall or on our paintings. It is ideal for our Arizona winters.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars 2nd one!, December 9, 2008
This review is from: Dimplex DFI2309 Electric Fireplace Insert Heater, Black (Kitchen)
purchased this for our second home! Bought the first one for a rental unit we owned so the renters didnt try burning wood in the fire plce(didnt want to chance burning the house down) was amazed at how great it worked and how warm it kept the room! Bought one for our own house to replace the propane log we had. It was so costly and I was worried about my small grandchildren getting near the flame. This electric is perfect and really not costly! I love it!
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Dimplex DFI2309 Electric Fireplace Insert Heater, Black
$249.99 $199.00
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