First suggestion I would like to make is DONT order from JEWELER'S SUPERMARKET. First, they try to intimidate you when you return an item by telling you "it had better be in Prisitine condition or you will not get a total refund." Fortunately I am a big believer in removing as little packaging as possible until I can verify the product works. In this case, the item did not work (more on this) so it was simple to throw back in the box with original wrapping
Also, with Jeweler's Supermarket you are responsible for shipping even though there item does not work as advertised. I bought a similar watch winder from another company (dont recall which one) and they emailed me a return label. 10 days later I got a full credit. I will be looking to rate the company if I can find how to do it.
So beware of Jeweler's Supermarket . If you are going to buy this winder buy it from another company and check their return policy if it doesn't work. AMAZON is suppose to have your back on these issues so at the very least, if I have to pay shipping, I will ask for a credit for future merchandise
The winder itslef is abeautiful looking winder but as I said, it does not work. I tried all the pssible rotation combinations but my watches stop and I noticed they would not resume time even when the unit was rotating. Yet the moment I took my watches out of the winder all of them resumed ticking.