Customer Reviews

New Directions in Human Resource Management (HC) (Research in Management)

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Stern's Management Review Online finds that this volume contains some highly valuable research findings and conclusions. The book's six chapters cover:

(1) customer feedback as a critical performance dimension;

(2) accountability in human resource management;

(3) ergonomic training and organizational stress;

(4) new directions for research on political perceptions;

(5) complex, nonlinear relationships between group incentive context, design and effectiveness (as compensation and organization change consultants, we find some excellent insights can be gleaned from this chapter, in particular, for the design of effective group incentive plans in connection with organizational change); and

(6) evaluating recruiting effectiveness in a new millennium.

The book includes a lot of the statistical findings that underscore conclusions, spark new thinking, and urge more research. Overall, this is a clear, well organized, and content-rich volume.

We hope it will be read by HR practitioners for its hard-data, insights and ideas, as well as by the research-oriented audience it's deservedly likely to attract.

As both editors and consultants, Stern & Associates AllAboutPay.com, we wish there were more books of this type that put assumptions and conventional 'wisdoms' to the test as the research reported in these pages does so well.