Hello...I tried to watch the movie, but for some reason, the director's commentary stays on the whole length of the movie --when I press PLAY (not the section that has the commentary). I tried the DVD menu and DVD player set-up separately, and there was no way to turn this off. Has anyone else experienced this? Should I just retry another disk?
No, unfortunately I never figured it out. I tried everything (per "Patrick Bowman's advice), by going to the DVD disc and the DVD player settings/audio from my remote. The best way is to return and exchange the DVD, or get a completely new one. The second one I rented from Blockbuster was fine, so I am still confused about what caused the problem. Sorry you had to go through that too. If only the actual company would refund it or exchange it, but I doubt they would. Good luck!
I purchased this previously viewed DVD from Hollywood Video and encountered the same problem. I went to the Special Features section and experimented with the four audio options. The top two result in the director's commentary; the third and fourth do not.
I have NEVER experienced this before where director commentary is a default setting. I put a note inside my DVD case for future reference -- in case I loan it to a friend or just forget. It must be a mistake by the distributor; but not one to force you back to the video store.
We experienced the same problem, but choosing the stereo option under set-up removed the director's commentary. Such a strange error, but I'm glad that you were able to find a way around it (and shared it, so we could, too!).