Customer Reviews

Dirt Devil 0890 Platinum Force Rechargeable Hand Vac

5 star:		(5)
4 star:		(4)
3 star:		(1)
2 star:		(3)
1 star:		(0)

 

 

I bought this hand vac from [local store] and am returning it today. On the plus side, it's more powerful than some others. The negatives are customer support and availability of filters. I knew that I should not have bought it when [local store] did not have filters available, but I was swayed by the power. A 14 minute wait on hold for DirtDevil customer service resulted in being told that the CSR could not locate the filter part number from the owner's instruction sheet, nor could she find the part through a search. I had already tried to order the filters online from DirtDevil, but they weren't available. Finally, the CSR offered to sell me another filter - guessing it might fit - with a 4 to 6 week delivery time. This hand vac would be dead by then without a filter change.

Just received the vaccuum but was disappointed to learn that the filters AND the battery are not replaceable. The filter looks kind of flimsy and I doubt it will hold up very well. Hopefully Dirt Devil will wise up and make the filters available for purchase. I tried to gather more product information before making the purchase by visiting Dirt Devil's website but since this model is so new it wasn't even listed.

I have used Black & Decker cordless vacs in the past and was tired of their short battery life. The 890 Dirt-Devil has proved to be more powerful and, with a 3-year warranty, it will outlast any Black & Decker model. Also, the filters for this model are now available for purchase on their website.

I loved this when I first got it, but the performance has bottomed out since the filter is clogged with fine dust and I can't find a replacement for it. I have since replaced it with a Shark cordless which seems better and has replaceable filters.

Obviously Royal has planned obsolescence on these things. If filters can be found, my rating would be 5 stars.

The only reason that I didn't give 5 stars is that the attacked nozzle doesn't lock into place very well.

Aside from the fact that any animals in the house will hide under the bed for hours in sheer terror at the noise level this thing produces, it is a better handheld cordless vac than the Dust Buster. It holds a charge longer and doesn't take as long to recharge when it runs down. It is also smaller and lighter. It's great that the attachments are right on the vac itself, less chance of losing them. The one thing the Dust Buster is better at though is suction strength, I didn't find this one to be quite as powerful.

I Couldn't wish for better vac, it's light and easy to use, not very loud and it dose what it should do.Best for kitchen and around the todler.

This is the perfect Vac if you have a toddler. I bought it for a present for my daughters 2nd bday, she plays with it but it is the best for cleaning up after her food crumbs! It is also great for doing trim, I hate changing the attachments to my vacuum (oreck-no nozzle), it is a lot easier to do the trim first and then clean the rest of the house! Also great for couches but not good for cars!?!?!?!

I can't say enough about the perfromance of this unit; it does what a simple hand vac. should, but finding replacement filters is next to impossible.

I think this is the best value out there. For the price, it works like a more expensive one should. I have another more expensive one and my summer cabin, and it cost twice as much and isn't even as nice. Plus this has the extra features which make it even more usefull. It's powerfull enough to suck anything up, and the brush strip loosens anything thats stuck which this then quickly sucks up. I have no complaints!