Most helpful positive review
886 of 951 people found the following review helpful
This SUCKER really SUCKS!!! (in the best possible way)
on June 15, 2010
UPDATE - UPDATE - UPDATE: April 20, 2014. I still HEARTILY RECOMMOND this hand vac. Still no failures of any kind and I am still amazed at the run time compared to past cordless hand vacs I've had! And for anyone who finds my review too long, don't read it - you can tell ahead of time it is long. I wish that many, many reviews were longer than they are - whether good or bad. I like to know WHY a product deserves the rating it gets - and not just how shiny the product is right out of the box!
UPDATE - UPDATE - UPDATE: January 31, 2013. I STILL HEARTILY RECOMMEND THIS HAND VAC.
My husband and I are still extremely happy with my purchase of 2 of these Dirt Devil hand vacs. The three years are not yet up on the Warranty, but since we've had nothing but flawless service from them, I have no reason to believe they will experience any problems any time soon. With 2 dogs, three cats, and clumbsy ol' Me, believe me, each of these are used at least once every single day!
When I first wrote my review I had some information in it about filters (which I later edited out). The model was so new then that getting extra filters was difficult, and involved getting a base and the "bags" separately. I removed that section from my review when there was no longer a problem in getting extra filters. I suggest getting one or two extra filters. Although the manufacturer says they are not washable, they are (as were the Dust Buster's unwashable filters). First, almost inevitably some time you will accidentally vacuum up something moist or wet. This can really clog the filter. Or it may become "loaded" from wallboard "dust", etc. Washing the filters is easy. I use the sprayer on my sink's faucet. I spray from both sides until water is going through the filter freely. I then shake it vigorously and hang it to dry. If you shake it vigorously enough it should not drip. Allow it to dry 2 days to be sure any moisture in the area where the filter parts are glued together has had ample time to dry completely. If you only have one filter, and it is clogged, it will necessitate cleaning up whatever in a different way. If you clog a filter and have spare ones you can make a immediate change out and worry about the clogged filter after you have finished the cleanup task that clogged it in the first place.
NOTE: I do not know if any "running changes" have been made to this model, although conidering the cost of retooling, I doubt it. But it is possible, so perhaps the three things I don't like (or was slow adapting to) have been changed.
I apologize for the length of this "review". In the process of deciding which model of hand vac to buy, I ran into a number of confusing issues.
First, before this purchase (of 2 hand vacs), I have never bought any hand held vac that was NOT a Black & Decker DUST BUSTER. I suppose that is because they were the first to have a cordless/rechargeable hand vac, and inertia took over when it came time for me to replace them. By the time the thrill of having that first rechargeable hand held vac wore off, there were other companies making hand held vacs, but I stuck with B&D's DB's. I cussed them out over various things - mostly they just weren't very good. There were few choices of model; the accessories from one generation didn't fit the next generation even when the next generation came on the market with no accessories (dust brush, crevice tools, etc.). This was one of the few times in my life I put up with any serious product dissatisfaction. Shortly after I purchased my last 2 B&D DB's (I always have 2 because of the layout of our house), I decided that I had no idea what brand of hand vac I would purchase next, but it would NOT be a Dust Buster from B&D.
Because of living in a remote area I shop at AMAZON often (because of free shipping and regularly LOW prices too), and because I try to boycott WalMart (the only "discount" retailer I am within 40 miles of). When I started to compare various hand vacs I complained to my husband how confusing all the choices were and he tossed me the most recent issue of Consumer Reports Magazine that rated Vacs. Often CR samples too few choices to end up with my ultimate choice, but I can track the quality reports based on manufacturer, and it looked as though Dirt Devil deserved a long, hard look.
While researching and comparing models and features I learned that DD manufactures some models under their own name but then limits the distribution of those models to certain retailers. They also manufacture models under some large retailer's names. I hope this information can save you some time if you also research acquisitions carefully (as I do). This Amazon marketed model is shown (by searching for the model number) at Dirt Devil's website. There is another one shown there that is otherwise identical (BD10040) except its snout is clear, not red. Neither of them can be ordered from Dirt Devil. At first I suspected that they were discontinued models, and since the MSRP was a little different I was also confused as to whether they were exactly the same. After some absolutely defiant stubbornness by me (with the 4th or 5th "overseas" representative) I spoke to, one finally explained the different models to me. This one is available through Amazon (cheapest) and Target only, and the other one is available through WalMart only.
I am absolutely positive that my time was well spent, at least for me (the original "WHY" kid) because I would always have fretted that I'd bought a discontinued model that Amazon had sitting around - which did not make sense since no one had yet written a review of it, and it was listed on other websites with no reviews there either. Now that I know that the BD10040 and the BD10045 are the same, I suggest that you also look at the reviews elsewhere.
And now about the pros and cons of the Accu-Charge Cordless 15.6-Volt Hand Vac . . . It has very powerful vacuum suction, but I wish the opening was a little wider (like on the Dust Buster's). I also wish the very, very convenient on-board (retractable) crevice tool was flatter (like the Dust Buster's). I wish the pull out (retractable) brush bar was removable or retracted in completely (it is always kinda "there"). Other than those 3 things that are probably just "period of adjustment" issues, I can say, from just a few uses so far, that I am certain I will be happier with these 2 Dirt Devils than I ever really was with the various Dust Busters I owned through the years, model after model. I am also very pleased with the fast recharge (only 6 hours), the fact that there is a light that goes out when the vac is fully charged, and that it has new charging/recharging technology that reduces the charger's output to a "trickle charge" once the unit is charged. This should increase the battery life considerably and cut down on power usage too. (Dirt Devil says it cuts power consumption by 70%). The charging stand can be wall mounted for extra convenience. This vac has a 3-YEAR WARRANTY.
NOTE: Since I mostly use these hand vacs to pick up loose cat litter from a throw rug and carpeting, I finally, brutally, and forcefully, yanked out the dust brush from each of the vacs. I knew from past experience that they were/would be a rarely used feature. The fact that they did not retract totally (even though the bristles were only an issue when the vacs were held at certain angles) tended to slow down my sweeping forward and back movements when working on other than a smooth, hard surface. I don't miss them, and, that was my expectation since the "dust brush" was the "attachment" I used the least (extremely rarely) on previous hand vacs by other manufacturers.