Customer Reviews

Dirt Devil CE7900 Platinum Force Carpet Extractor

5 star:		(95)
4 star:		(37)
3 star:		(8)
2 star:		(7)
1 star:		(19)

 

 

I purchased this item in August of 2002 to maintain the look of our plush carpeting. After the first use alone, I was amazed at the difference in the carpet. Even more amazing is how dirty the water was after use.

I feel the result is comparable to that of a professional carpet cleaning, but obviously takes longer than the pros. However, at least when you are done, you have something to show for your money (It will pay for itself in two carpet cleanings compared to a professional).

This definitely beats renting machines such as a "Rug Doctor." The tank sizes, cleaning solution tank, and dirty water tank are all comparable. However, the Dirt Devil has a rinse option and the changing of the water and cleaning solution is more user friendly. When I was done cleaning, it took less than five minutes to clean up. A rental machine is a hassle anyway with the paperwork, hauling to and from, and the limited time use. Using this comparison, the Dirt Devil is the best choice hands down.

Like any product, it isn't perfect....it is somewhat heavy and takes some strength (on plush carpets - it may be easier on different carpeting). After awhile, holding down the button for a long period of time can start to make your finger ache. It can get cumbersome changing the water if you plan on doing the entire carpet, but you would have this anyway if you were renting one. These are only minor issues and the benefit of the machine makes it well worth it.

I purchased mine right here at Amazon.com. Amazon is my recommendation and it only took a week to get. This isn't one of those items that you need to have the next day. It was packaged well and looked great out of the box.

Bottom line - it cleans the carpets great, the price is right, and you can't go wrong with the Dirt Devil name. I give it the highest recommendation.

After much research (in stores and on-line) I ultimately decided The Dirt Devil Platinum Force Extractor gave me all the features I wanted at a very reasonable price. By ordering here on Amazon, I paid [money], for a cleaner that I think is comparable to the [$$$] Hoover. With 2 dogs, 2 cats, 3 teenagers and constant company, our carpets really take a beating so cleaning them is a constant battle and [money] to rent a bulky steam cleaner that I only had for 24 hours was a major pain.

Well, my new cleaner came via UPS, was set up and ready to go in 20 minutes. The separate tanks for solution, clean and dirty water makes getting ready a breeze. The tanks are very easy to remove and replace and since the machine mixes the solutions for you, no more measuring cups. All the controls are right at your fingertips, and there is even a rinse (no soap) cycle which very few machines have.

Well after cleaning my upstairs hallway and stairs, which get the most abuse in my house, I am SO impressed with this machine. Although heavy, the machine was so easy to use, got my carpets incredibly clean leaving a fresh aroma in the air. I had no problem using the attachment tools for the stairs and was surprised at how well it worked! Even my husband was amazed at the muddy, disgusting water that I emptied from the water retrieval tank. With a 1 gallon reservoir, you don't have to constantly run to fill up the tank, and even then, its so easy since all you do is add water, no mixing of solution. The cleaning solution has its own little tank that automatically mixes.

I highly recommend this product. It has rejuvenated my poor, beat-up carpet, and all for a reasonable price.

I am so glad that Amazon has customer reviews! The reviews on this machine really helped me make my decision to buy it:

My family has bought at least 2 carpet cleaners in the past 5 years and neither of them was able to clean the carpet let alone suction the dirty water efficiently. Because we had not found the right machine, we resorted to renting those big clunky ones from the supermarket- but not anymore!

I have never bought a large Dirt Devil product before this, only the small hand held type. But I am very, very pleased with this machine. It is very efficient and well designed! The power cord is long. One big plus was that the handle can drop 90 degrees(if you are too lazy to move the table, you can lower the handle as low as the floor). Even my vacuum cleaner can't do that! (I have a Eureka Whirlwind Vacuum, which is a really excellent vacuum cleaner and a must if you own animals. We have more than 5 cats in the house). But not even the vacuum can get everything, which is why you should buy this carpet cleaner.

One small draw back was the way the tools attach. Somehow the tool attachment does not lock very well (the prong is not long enough?) and sometimes falls off if you step too far away from the machine. However, the tools do work very well otherwise. The suction is strong and the hose is pretty long. I used it on my computer chair and it worked great! I love the tools!

This machine totally met my requirements. I had been researching the Hoover, but those machines cost twice as much! I highly recommend the Dirt Devil Platinum Force! I bought it here at Amazon and got free shipping. It came in the original Dirt Devil box and was packed well.

I tried a friend's Hoover Wide Path and was very impressed with the results, but not the price. I did did the same research you are probably doing, and decided to get the Dirt Devil due to its good reviews and lower price. Well, you get what you pay for.

-The machine is indeed heavy and a bit unwieldy (it is hard - jumpy - to push forward on Berber carpet).

-The dirty tank will drip when removed, and a good quantity of water is left under the machine when removing the dirty tank.

-The clear suction thing in the front has to be removed when you remove the talk, and it has to be cleaned, something I didn't have to do with the Hoover, but might be a good thing (just not sure).
-The hose attachment doesn't have a rotating brush like the Hoover, but I don't know how important that it.

-The Dirt Devil uses belts, which will eventually near replacement; the Hoover doesn't.

I'm returning the Dirt Devil and getting a Hoover (the one with 5 rotating brushes, V2 even better), even though they are a bit more. Only get the Dirt Devil if you cannot afford a better Hoover.

I ordered this Dirt Devil full-sized carpet shampooer because I was so impressed with the little hand-held Spot Scrubber by Dirt Devil. I figured if the full sized shampooer did as good a job as the little hand-held, I'd be pretty pleased. I was also pleased with the price for which it was being offered here on Amazon.com. The free shipping offer clinched the deal.

It arrived yesterday and I immediately set out to use it. I was pleased to see that it was substantially assembled -- I only had to put in four screws to attach the handle to the body of the shampooer. The assembly and operating instructions were easy to read and follow. I was shampooing my carpet within 20 minutes after UPS delivered the package.

I was amazed with the results I got. When I emptied the dirty water tank into the sink, I couldn't believe how much crud had been extracted from the carpet! I wrestled it upstairs (it's heavy) to clean my bedroom and upstairs hallway carpet, and again, I was duly impressed. This did a better job than professional carpet cleaners and for the very reasonable price of [money], just a little more than what I paid last year for professional cleaning. My carpets really look rejuvenated. Before considering the Platinum Force, I was looking at carpet cleaners that were about [price]. I was pleased to learn that I could get excellent results for half the money.

Like many others I did lots of research before buying a steam vac. For me it was between the Hoover F7425-900 (Hoover) or the Dirt Devil CE7900 (DD). Reviews of both units complained of some leaking so I was cautious about spending the extra hundred plus dollars for the Hoover so I tried the DD. From a store with good return policies.

First, the DD was easy to assemble. It is actually better made than I had originally thought. The wheels are not that small. I like the way that the soap container sits below the clean water tank and will not leak. It is easy to take out the soap and clean water tank for filling. They both secure into the machine quite nicely. Impressed here.

The dirty water tank has gotten quite a few negative comments. I did not experience any dripping. Yes, it is harder to get the water out due to all the baffling in the tank. Fortunately, I have a deep utility sink and just put a bucket in there to catch the dirty water and then washed the tank out under the faucet. I liked the way it easily fit into place and securred down with the front piece which is only tilted forward to get at the dirty water tank.

The first time I used the tool attachment I failed to completely engage the lock on the solution hose--dripped here. Once I completely secured it--it performed without a drip. The main hose attaches nicely to the front of the unit with a good solid twist friction fit. It won't pull out on you! This seems better than the Hoover which I experiemented with in the store.

As far as construction. This unit is well made!

Now for the negatives. These negatives might be totally due to the type of carpet I have. It would be nice if reviewers would describe the type of carpet they have to make informed decisions easier. My carpet is a very, very thick plush. It takes a lot of effort to even separate the strands. The DD didn't do much with my carpet. The brushes are not stiff enough to even look like it went over the top of the carpet. As far as the aspect of dirty water pickup. Yes, there was dirty water. However, I measured the input (the clean water tank holds a little over a gallon to the fill line). The recovery on my carpet was about 70-73%. That leaves about four cups of water in the carpet for every 16 of clean used. I went over the same area many many times to extract water and even used the hand tool to pick up some of the water. The ratio would have been much worse with the vacuum unit itself. Like I said, this might be due to the type of carpet I have. For comparison purposes the Rug Doctor pickups up over 80% for me. The Rug Doctor works much better for my carpet than the DD.

What score to give? Well, I give it a 5 for being well built. For water pickup I give it a 2. Cleaning ability on dense, plus carpet is a 2, the brushes just don't do it. Since the purpose of a unit is to do the job of cleaning the water pickup is vitally important. I wonder if having the two pick up areas (one in the back of the machine & the other the V's in the front spread the suction out too much. Maybe just the front suction would result in better pickup. Thus my over all score for this unit is a 2. Again keep in mind the type of carpet you have when considering my comments. I would reconcider this unit for myself with different carpet or a much smaller area to clean.

I've spent the last several weeks doing the same research you're probably doing right now. After reading all of the reviews and a trip to the local vacuum cleaner store we chose to buy the Dirt Devil Platinum Force Carpet Cleaner. I was more concerned about getting a carpet cleaner that actually cleans, and not leak while doing it, than I was about the price.

I did the carpet in my living room today. There were many small stains across the carpet and a half dozen pretty serious ones, from an aging cat that occasionally can't keep down dinner. I took my time but it pulled everything up. Our carpet looks new. We have been having them cleaned a couple of times a year by a professional service. But they haven't looked this good in years.

When comparing brands, I was concerned about the two beater bars on the Dirt Devil that are used to scrub the carpet. They seemed a little wimpy to me. The Hoover has 5, and some models 6, rotating brushes which seem like they would do a better job. But our previous cleaner was a Hoover and the Dirt Devil does a better job of cleaning. Also, I thought the brushes were a little too soft on the Dirt Devil but they are about the same on the Hoover and other brands. Maybe it's no big deal.

Easy to load. I found that filling the reservoirs on the Dirt Devil very easy. It has separate reservoirs for the shampoo and clean water. I easily filled the shampoo reservoir without even removing it from the machine, which is also easy to do. Removing and filling the clean water tank and putting it back in place is also a snap.

Easy to empty. The dirty water tank lifts out easily and without making a mess. Click open the release and you lift it straight up. Just as easy to put back in.

Does not leak. This machine does not leak a drop. The frustration that I had with our Hoover (F5913-900) is that it frequently poured water out the back end at a furious rate. I spent more time cleaning up the mess than cleaning the carpets. The dirty water tank on the Dirt Devil fills from the top. It can't leak like the Hoover or the Bissel that have the fill plug on the bottom of the tank. No wonder they always leak. Dirt Devil has a float in the dirty water tank that audibly lets you know the tank is full and prevents the tank from overfilling.

Weight. The weight is similar to competing brands. I did not find it particularly difficult to handle. As you push or pull there is certainly some resistance. However, some of that is due to the fact that, in addition to the cleaner itself, you have up to 10 lbs of water and other liquids onboard. Also, it has pretty good suction, which creates some resistance, but I think that's a good thing in a carpet cleaner.

I bought our Dirt Devil Platinum Force from Amazon.com. I could have purchased it from our local vacuum cleaner dealer for $60 more and still that would have been a bargain compared to Hoover and Bissel. I ordered it on a Sunday evening and chose the Super Saver shipping option (Free). They estimated 10 days shipping but it was delivered to my door in 4 days. Great machine. No regrets.

The reviews are right! This machine CLEANS! We have two cats, four birds, two Golden Retrievers,(with an uncanny knack for muddy paws-even on sunny days), and light carpets. In our house this carpet cleaner is definitely put through the paces.

This Dirt Devil is easy to operate, easy to clean, and the shampoo has a pleasant scent. Yes, it is heavy, and, depending on your carpet, can be a bear to move around. The deeper the pile of your carpet, the more of a workout you are going to get. But the workout is worth the results. My carpets went up a couple of shades in brightness. They look almost like new.

My only small complaint is that any water not sucked up will end up back on the carpet when you stop the machine. I solved this by putting a dish towel down. Since the leakage is not too extreme, it works out just fine. And if I forget to put the towel down, I simply re-clean the small area of leakage. (This problem might have more to do with my long-haired pets than an actual product flaw.)

I highly recommend this product. It met with and even exceeded my expectations. Incredible.

I clean houses for a living, so you can imagine the abuse my equiptment takes. When I first looked at this steamer, the price almost scared me off, but after some more research, I decided to go for it. What an amazing machine!! This is the third steam cleaner I have purchaced,and I am extremely impressed by its performance! With its two bruches and dual suction, not much dirt stands a chance. I've even gotten old stains up, many that I had treated before. It's about time that somebody (Thank you Dirt Devil) put out a home machine that can handle everyday kid, pet etc dirt.

We had been using an 11 year old Bissel that finally died of old age and after reading the reviews here I purchased the Dirt Devil. It was unpacked yesterday and used immediatly since I had only 1/2 of my family room shampooed. It was very easy to put together and to use. The ability to rinse with clean water is wonderful. Also my carpets were dry in no time. What really sold me was that I redid the portion of the carpet that had just been cleaned two weeks ago. I could not believe how dirty the water was. Evidently my old Bissel was not doing the job. I got carried away and did all of my stairs. Wow. It is a heavy machine but for the price it is worth a bit of arm strength. I purchased it here, where the price was lower or equal to other vendors and there was free shipping and zero sales tax so I saved $$$. Great product