Customer Reviews

350
4.4 out of 5 stars
Disney Frozen Exclusive 9 Inch Plush Figure Olaf
Price:$16.95 + Free shipping with Amazon Prime
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15 of 16 people found the following review helpful
on June 14, 2014
The Olaf figure I received has a nice/soft feel to it. I only saw one loose string on a seam around the eye. The Olaf figure does have an embroidered Disney seal on the left foot and one tag attached to the left twig hand which does not look like a genuine Disney tag and nowhere does it mention it's a Disney product.
The Olaf figure is a present for our grand child - he likely does not care if this is a genuine Disney product, but for those of you who want the original Disney Store product I would recommend to carefully check the seller.

I had ordered this item from "Guaranteed Response To Any Problems W/I 24 Hrs." The soft, plush figure arrived poorly packaged in a plastic bag inside a padded manilla envelope... meaning it got squished and squeezed along the way... So Olaf is a little bent out of shape.
Also, I ordered the Olaf Plush Figure on May 5 and it did not arrive until June 13th. While the estimated delivery time during checkout indicated a delivery timeframe up to June 19th, I did not pay particular attention to it, as it was part of a larger order and listed somewhere in the middle.
Waiting 5+ weeks for an item from a Amazon seller to be delivered was a new experience for me.
When I checked with the seller I received a response in 24 hours. The response lacked basic customer service skills and offered no explanation as to why it would take that long for the plush figure to be delivered. I definitely learned to pay closer attention to listed delivery times and location of the seller (Hong Kong is this case).

Long Story Short: The plush figure is OK, but likely not a genuine Disney plush figure (from what I can tell anyway). Customer Service could definitely be better from this seller - from delivery time to customer service response.
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12 of 13 people found the following review helpful
on December 30, 2013
Love it. We loved the movie and wanted something cute to remind us of the movie. Perfect likeness of the snowman in the movie
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45 of 57 people found the following review helpful
on January 18, 2014
I love olaf and I was really sad that the Disney store doesn't have them anymore so I looked on amazon and oder this one. but I was in jcpennys today and they have a olaf that look just like him the only difference is only he was 16in, didn't have the Disney logo stamped on his foot and he was only 16 dollars! so save your money go to jcpennys.
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10 of 12 people found the following review helpful
on January 10, 2014
I bought my older grand-daughter, Sven the Reindeer. So I purchased Olaf for my youngest one. She made a snow-man in the yard as a likeness of Olaf. This was before Christmas, so the purchase was a no-brainer.. Santa wins again, gratifying to see the munchkins revved up about a gift. Worth the money.
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5 of 5 people found the following review helpful
on May 10, 2014
The Disney Frozen 9 inch Plush Figure Olaf was exactly what I wanted. He was the perfect gift for my granddaughter.
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5 of 6 people found the following review helpful
on May 13, 2014
DO NOT BUY FROM SELLER: "Youdao"

Received my Olaf today... Not at ALL what is pictured... And yet, it has the "Disney Genuine Seal" that everyone tells you to make sure it has. People, anyone can duplicate a patch and sew it on.

The second I saw mine was shipping from China, I became weary... but I only paid $10 for it (as opposed to the $30 in this listing) through a third-party seller.

Differences:

- Body is not proportionate to what is pictured
- Eyebrows are more pronounced and form a unibrow
- Twig/Hair is VERY large flat felt, and not same patterns as pictured
- Mouth is open
- Teeth/Tooth are/is bigger
- Carrot/Nose is much smaller than pictured and doesn't fit face
- Fingers/twigs much shorter than pictured and don't really resemble hands, as pictured

All-in-all, this is for my 2-yr old daughter. She won't be able to tell a difference, but again, NOT what is pictured when purchased through third-party seller "Youdao." Be aware and make sure you won't care that it's not the "real thing" that you're getting for a third of the normal list price.
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14 of 19 people found the following review helpful
on April 17, 2014
I specifically ordered a Genuine Disney Story Olaf 9 inch plush and received a fake chinese knock-off. I purchased one of these in December at the Disney store and the one I received was obviously not the authentic Disney store version. Definitely not worth the $30 I paid!
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5 of 6 people found the following review helpful
on May 11, 2014
The item I purchased is of a poor quality and workmanship for a Disney product. Have purchased items before and they were of high quality fabric and design. This is not and for the price not worth it. So disappointed.
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5 of 6 people found the following review helpful
on January 9, 2014
If I could rate it zero stars, that's what I would have done. The arms were all bent up and it looked as though it had been used. I spent close to 40.00 for this and I didn't even give it to my grand daughter.
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7 of 9 people found the following review helpful
on June 13, 2014
The product I received was clearly counterfeit and was not as described nor as pictured. Not an authentic product. Does not have Disney logo on foot, received today and top button already coming off. Eyes not the same as picture. Cheap fabric. Disappointed after paying $25!!! Consider yourselves warned!
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