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A fantastic group of insights, should be required reading for any hospital administrator or aspiring physician executive.Published 11 days ago by David W. Streem
Every healthcare worker should read this book and watch Fred Lee's presentations on You Tube!Published 27 days ago by Sharyn Ketcham
THE ENGINE FOR GROWTH IS CUSTOMER PERCEPTION
THE ENGINE FOR EFFICIENCY IS PROCESS IMPROVEMENT
Great book. I had to read this book for nursing school and I thought it was very interesting.Published 2 months ago by Luauchic13
I haven't read this book yet, but I am very interested in getting a copy. If our local hospital could learn to treat patients even remotely as good as Disney employees treat... Read morePublished 3 months ago by Joni L. Branscome