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Dissent in Organizations Paperback – July 12, 2011

ISBN-13: 978-0745651408 ISBN-10: 0745651402 Edition: 1st

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Product Details

  • Paperback: 200 pages
  • Publisher: Polity; 1 edition (July 12, 2011)
  • Language: English
  • ISBN-10: 0745651402
  • ISBN-13: 978-0745651408
  • Product Dimensions: 8.3 x 5.9 x 0.7 inches
  • Shipping Weight: 12 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #928,127 in Books (See Top 100 in Books)

Editorial Reviews


"This scholarly acknowledgement of the vital role of dissent is refreshing and long overdue."

"Kassing convinces the reader that the question of organizational dissent is of singular importance in the study of organizational communication. The book provides an interesting synthesis of the attitude research designed to tease out the intricacies of dissent, and it is replete with the stories of some of our most important dissenters."
Tim Hegstrom, San Jose State University

"Dissent in Organizations is an important book for students, scholars, and indeed citizens in general. Kassing widens and deepens our understanding of why and how dissent occurs in organizations. Above all, this book helps to build an important bridge between our understanding of what we do during a huge proportion of the hours of our lives - that is, work - and our common commitment to democratic practices."
George Cheney, University of Texas at Austin

"Dissent in Organizations is a ‘must read' if you have ever made suggestions for change and been surprised at others' reactions. The book provides an insightful and interesting integration of research on dissent across multiple disciplines. It is full of excellent examples that have immediate relevance to managers and employees across all types of organizations."
Linn Van Dyne, Michigan State University

From the Back Cover

Employees often disagree with workplace policies and practices, leaving few workplaces unaffected by organizational dissent. While disagreement persists in most contemporary organizations, how employees express dissent at work and how their respective organizations respond to it vary widely.

Through the use of case studies, first-person accounts, current examples, conceptual models, and scholarly findings this work offers a comprehensive treatment of organizational dissent. Readers will find a sensible balance between theoretical considerations and practical applications.

Theoretical considerations include:

  • how dissent fits within classical and contemporary organizational communication approaches
  • dissent's relationship to, yet distinctiveness from, related organizational concepts like conflict, resistance, and voice
  • explanations for why employees express dissent and how they make sense of it
  • the relationship between organizational dissent and ethics

Practical applications encompass:

  • recommendations for employees expressing dissent and managers responding to it
  • consideration of the range of events that trigger dissent
  • strategies employees use to express dissent and tools organizations can apply to solicit it effectively
  • the unique challenges and benefits associated with expressing dissent to management

The book's specific focus and engaged voice provide students, scholars, and practitioners with a deeper understanding of dissent as an important aspect of workplace communication.

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Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Daniel Sinclair on December 4, 2013
Format: Paperback Verified Purchase
This book was extremely insightful. Throughout this book, Dr. Kassing provides extensive research on numerous dissent case studies, he offers insight to the many different forms of dissent, and he depicts just how prevalent dissent is in everyday life. If you're someone that has trouble expressing dissent in the workplace, or if you're someone that just wants to know more about dissent and all that it entails, I would strongly recommend this book.
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