The diverse workforce is not only the future; it is here and now. And, with the help of The Diversity Toolkit, managers of all levels can learn easily to adapt and be sensitive to the new workforce realities. The "diversity toolkit" features easy-to-use tips for improving communications skills, practical guidance for perfecting team relationships, and helpful suggestions for attaining leadership skills. This practical guide will ensure that readers will achieve tangible results effectively and efficiently.
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About the Author
William Sonnenschein, Ph.D., is a lecturer at Haas School of Business at Berkley, California. He has conducted diversity and communication skills training programs for Visa, Hewlett-Packard, Chevron, and various government and nonprofit organizations.
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40 of 47 people found the following review helpful:
5.0 out of 5 stars
Practical guide focused on leadership and communication.,
By A Customer
This review is from: The Diversity Toolkit : How You Can Build and Benefit from a Diverse Workforce (Paperback)
Sonnensschein has written something very useful, with concise definitions and practical advice. He spends the reader's time judiciously by getting to the practical aspects of diversity in a hurry, and then by articulating the practices that can best be employed to capitalize on the reality of an increasingly diverse world. He makes good distinctions about what matters...for example, focusing on significance rather than mere style issues. This is a well-written primer on an important subject.
4 of 46 people found the following review helpful:
1.0 out of 5 stars
I'm confused!!!,
This review is from: The Diversity Toolkit : How You Can Build and Benefit from a Diverse Workforce (Paperback)
As a small business owner and a democrat it's natural that I would be confused by this book. I've always been taught that all people regardless of their skill, race, face, gender, etc. are completely equal!!! So it's always been my practice to hire the second person that applied for the job. I would hire the first person, but my heart has always gone out to the runners up in the world. One day, while interviewing for an open position I interviewed first an African-American gentleman, and then some white dude. And as is my practice I dismissed the African-American gentleman and hired whitey. A democrat employee of mine saw this and was alarmed. He told me what I had done was "racist, noninclusive, and a crime!!!" I headed down to the police office and turned myself in. The police officer told me I had another chance if I read this book. This book goes against everything I believe in though! It says that everyone is different so I should hire one of everything! I began to count up all the possibilities...one hindu, one black, one woman, one atheist, one gay, one Muslim, one white, one Christian, one straight, one Buddhist, one native American, one Japanese, one Chinese, one Catholic, one protestant and on and on and on! I began to panic when I considered the fact that I may have to also hire combinations of all these groups. One Phillipino Hare Krishna, one white/black mix Shinto, one Japanese Rastafarian. My mind is spinning. "I can't afford all these employees!" I screamed. The policeman told me I had to or go to jail. He then made things even harder when he told me there were over 30 languages spoken in India alone and I had better have an employee that spoke each one of them. If there is anybody out there that can help me out, please let me know what I can do! This book ruined my life.
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Inside This Book
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First Sentence:
During the last ten years, every level of CG Department Stores has been seen an increase in the number of women and people of color. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
diverse workplace, diverse organization, different communication styles, embracing diversity Key Phrases - Capitalized Phrases (CAPs): (learn more)
Active Listening, United States, African American, Native Americans, Diversity Tips, Levi Strauss, Proactive Listener, Kenneth Burke, New York New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
During the last ten years, every level of CG Department Stores has been seen an increase in the number of women and people of color. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
diverse workplace, diverse organization, different communication styles, embracing diversity Key Phrases - Capitalized Phrases (CAPs): (learn more)
Active Listening, United States, African American, Native Americans, Diversity Tips, Levi Strauss, Proactive Listener, Kenneth Burke, New York New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 24
books:
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6
books
cite this book:
See all 6 books citing this book
- The Fifth Discipline: The Art & Practice of the Learning Organization by Peter M. Senge on 4 pages
- Race Matters by Cornel West on page 18, Back Matter (1), and Back Matter (2)
- Language As Symbolic Action: Essays on Life, Literature, and Method by Kenneth Burke in Back Matter (1), Back Matter (2), and Back Matter (3)
- Mary Kay - 3rd Edition: Miracles Happen by Mary Kay Ash on page 146, page 174, and page 187
- How to Make Meetings Work! by Michael Doyle in Back Matter (1), and Back Matter (2)
See all 24 books this book cites
- Without Excuses: Unleash the Power of Diversity to Build Your Business by Joe Watson on page 100
- Leveraging Diversity at Work: How to Hire, Retain and Inspire a Diverse Workforce for Peak Performance and Profit by Kim Olver in Back Matter
- 7 Keys 2 Success: Unlocking The Passion for Diversity by Rosalyn Taylor O'Neale in Back Matter
- The Food Service Managers Guide to Creative Cost Cutting: Over 2001 Innovative and Simple Ways to Save Your Food Service Operation Thousands by Reducing Expenses: With Companion CD-ROM by Douglas Robert Brown on page 177
- The Food Service Professional Guide to Controlling Restaurant & Food Service Labor Costs (The Food Service Professional Guide to, 7) (The Food Service Professionals Guide To) by Sharon Fullen on page 32
See all 6 books citing this book
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