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Document Engineering: Analyzing and Designing Documents for Business Informatics and Web Services Paperback – January 25, 2008


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Product Details

  • Paperback: 728 pages
  • Publisher: The MIT Press (January 25, 2008)
  • Language: English
  • ISBN-10: 0262572451
  • ISBN-13: 978-0262572453
  • Product Dimensions: 8.7 x 6.7 x 1.2 inches
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #2,216,935 in Books (See Top 100 in Books)

Editorial Reviews

Review

"Document Engineering provides a thorough, common-sense approach to designing the documents used in service-oriented architectures. Well written and packed with examples, it is timely reading for architects, developers, and managers." Ronald Bourret, author of XML and Databases



"*Document Engineering* provides a thorough, common-sense approach to designing the documents used in service-oriented architectures. Well written and packed with examples, it is timely reading for architects, developers, and managers."--Ronald Bourret, author of "XML and Databases"

About the Author

Robert J. Glushko is Adjunct Full Professor in the School of Information at the University of California, Berkeley. He is the coauthor (with Tim McGrath) of Document Engineering: Analyzing and Designing Documents for Business Informatics and Web Services (MIT Press).

Tim McGrath is an independent consultant and is Chair of the Universal Business Language Library Content Subcommittee. With collaborator Robert J. Glushko, he maintains the http://docordie.blogspot.com/ Doc or Die blog.

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Customer Reviews

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Most Helpful Customer Reviews

10 of 10 people found the following review helpful By D. Sunderhaft on December 27, 2005
Format: Hardcover
At the end of the day, business success comes down to three things: a product, the market, and the business processes. The business processes consist of people, tools and workflow. You can have a great product in a great market but if you have bad business processes...you can forget about it. Many organizations have tried to implement Six Sigma to ensure highly effective business processes. The key to six sigma is data. Data tells you how effective your processes are. For example, data will tell you things like: how many parts per million are defective, how many invoices per million were inaccurate, how many orders shipped late, how long it takes to execute an order once a contract is signed, how long a customer support rep spent on the phone, etc......Once you have the data, evaluating the problem and recommeding a solution is easy. The hard part however is getting the data. You can either collect the data manually over time or if you have the infrastructure you can collect it electronically through software. Unfortunately if you have to collect the data manually, it takes a long time, effort and money. If you collect data electronically it enables no additional time and provides real time visibility and the ability to implement positive changes on the fly. So how do you go from a manual data collection process to an automated data collection process? That's what this book, Document Engineering, will help you figure out. I have owned this book for about 2 months and it has been on my desk since. I continuously refer to it for insights on how to develop a clear plan on how to implement a data collection infrastructure that will help to more effectively manage business processes.
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5 of 5 people found the following review helpful By L. King on September 24, 2008
Format: Paperback
I really should like this book - it's highly related to what I do and I love my job. There were a number of good nuggets of information and references that I will find useful however I found I had a great deal of trouble reading the actual text - I found it boring. The large print, gaps between the lines and the stretched filled spacing of each line made it difficult to quickly scan paragraphs and grasp the gist of what was being said, even when rereading. The grid diagrams were also problematic - they all had the same look - there was little that was memorable about them. The authors also often used round about wording where more direct statements would have been clearer.

As an experiment I typed a couple of random paragraphs from the text and found that they made a lot more sense. I also showed the text around to some of my co-workers and got the same reactions. Given the title of the book it is somewhat ironic that it should have this kind of a problem, but the book deals with principles for the automated transformation of content, not effective presentation style.

Better editing would have made a better book.
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3 of 3 people found the following review helpful By Marin County on March 28, 2006
Format: Hardcover
Document Engineering is a practical exploration of the role documents play in the nexus of contracts that drive modern businesses. The interdisciplinary approach put forward here, taking document engineering out of the realm of pure software engineering, is eye opening and provides some real insight into what it takes to make Service Oriented Architectures work in the real world. This is an absolute must read book for anyone seriously considering developing an XML based document integration strategy.
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