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Don't Get Taken Every Time : The Ultimate Guide to Buying or Leasing a Car in the Showroom or on the Internet Paperback – Bargain Price, April 30, 2001

68 customer reviews

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Editorial Reviews


Don't even touch your computer before reading this extraordinary expose on the new schemes and scams in of automobile sales.... -- Patricia Sturdevant, Executive Director, National Association of Consumer Advocates

Remar Sutton is without peer in presenting the lures, pitfalls, and price packs that are now part of so many car-dealers' practices. -- Ralph Nader --This text refers to an out of print or unavailable edition of this title.

About the Author

Remar Sutton is co-founder (with Ralph Nader) and President of the nationwide Consumer Task Force for Automotive Issues, where he has been a consultant and expert witness on automotive matters for twenty-three states? attorneys general. A contributor to The Washington Post, he has written for many magazines and is the author of Body Worry (Penguin), two mystery novels, and The Common Ground Book (with Mary Abbott Waite).
--This text refers to an out of print or unavailable edition of this title.

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Product Details

  • Paperback: 412 pages
  • ISBN-10: 0141001496
  • ASIN: B000BTH4UO
  • Product Dimensions: 9.1 x 7.3 x 1 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (68 customer reviews)
  • Amazon Best Sellers Rank: #2,609,055 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

63 of 64 people found the following review helpful By Baron Wilkes on June 3, 2001
Format: Paperback
...I spent 16 years in the car business both as a factory representative and as part owner of a dealership. When people find this out they ask how to get the best deal on a vehicle purchase. I tell them to read "Don't Get Taken Every Time."... if I had read this book when I was in the automobile business and knew that it was out there and accessable to the average car buyer, it would have frightened me. Indeed, you will probably never see this book reviewed in your local newspaper or in most other media because they depend so much on dealer advertising that most are afraid of what might happen to their advertising revenues if they publicized this book. ... Remar Sutton's book can give you the preparation that it takes to even the playing field and take control of the buying situation. Back in my days in the business I have been in the exact situation that Killer and his manager experience in Chapter 10 when they confront a car buying couple who have done their homework. The only thing that a dealer can do in this situation is make a modest profit as opposed to nothing and move on to the next customer. I will admit that some of Suton's stories of Killer and the American Family Friends dealership chain are a little extreme and not typical of every dealership, but most people would be surprised to know how close to the truth these seeming fanciful tales are. Sit back and enjoy the stories as you learn the underlying basic principals of being a smart car buyer. This book will not only save you money; it has the potential to make buying your next vehicle fun!
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42 of 42 people found the following review helpful By selffate on May 13, 2002
Format: Paperback Verified Purchase
Remar Sutton with coy charm, and an acid pen, takes you on a SERIOUS ride into the mysterious world in which most consumer people know little (or even worse think they know a lot). Buying a car.
I bought this book while researching for my first new car, and while I found numerous tricks before through some websites, this book had everything and more. Dealer tricks, tips, how to finance, understanding the lingo, and knowing most importantly what YOU need.
The book is written in a very logical style, and goes through a hypothetical situation of the ultimate care salesmen nicknamed 'Killer Monsoon'. With Killer in tow, Suton creates a world that is massively informative and entertaining to the reader. You are followed through the day as Killer rips off, people and moves like a shark with stealth pray all the while, you the reader learn how to beat his (and the dealerships) secrets. This how to manual is hardly boring, always fascinating, and enjoyable (yet frightning) to read. I bought this book with the intention of reading it for a 2 week vacation period, but started reading it before I left and COULDN'T PUT IT DOWN! I finished it in about 4 days. And that's the joy of this book, besides its massive amount of information it is never dull or confusing to read, but majorly entertaining as Remar creates every scenario you may face when shopping for a new/used vehicle.
I can't wait to use the knowledge in this book to my advantage I've never been so excited about what I know and what others don't about the whole dealership experience. Suddenly terms as 'water' at a dealership, and 'in the bucket' will keep you empowered.
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27 of 27 people found the following review helpful By S. Van on February 4, 2002
Format: Paperback
If you don't mind giving your money away, don't read this book but if you're sick and tired of being confused, intimidated and feeling inferior, this book is all about EMPOWERMENT. I agree with the previous reviewer, this book makes you ill reading about car salesman strategies and tactics but when you figure out their game, it's fun to turn the tables and see THEM squirm. Don't forget to do your internet research on car invoice pricing too. That's more arsenal in your pocket! I'm a female car buyer who was robbed on her first car (must be a rite of passage or something) but now feels SOOOO confident about shopping for a car that I don't need to bring my husband along as a "bodyguard". I am shopping for car right now and I have seen every trick described in this book used on me. It's actually funny to see what they'll do next.
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25 of 25 people found the following review helpful By WorknMan on May 13, 2006
Format: Paperback
This book provides some good information on buying cars, and many of the tips suggested are spot on. But when it comes to the role of computers and the Internet in this equation, the author really needs to do more research for the next edition of this book. I work for one of the bigger online car-buying sites as well as providing support for car dealerships in getting their inventory online, and I thought it important to clear the air about a few things.
First of all, the way the author presents things, you would think that if you were to visit (or a similar site) with cookies turned on, suddenly every dealer in town knows your life history. But I'm here to tell you that these sites aren't nearly that sophisticated, and neither are the dealers. In fact, some dealers still keep their car inventory on Excel spreadsheets! And for the ones that do have some sort of server for managing inventory and sales, many of them don't even know how to use them beyond the basic essentials. In fact, I myself know more about these systems than do most dealers, and I've never personally worked with any of them. Trust me when I say that, contrary to what this book will tell you, dealers (or at least none of the ones I've seen) don't have some elaberate network of supercomputers to track your every move online. Heck, most of them could barely manage a Google search on their own :)
In fact, as far as the web is concerned, dealers won't pay attention to you unless you actually go online and fill out a form requesting a price quote or further information about a car, and then they only have as much data as you give them.
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