From Publishers Weekly
Based on Gary Lundberg's work in family and relationship counseling, this revised version of a self-published work wisely maintains the deliberately simple narrative voice of the original. The authors call for "validation," a powerful technique for improving one-on-one communication that involves careful, empathetic listening to another person's feelings without judging, criticizing or attempting to solve his or her problems. The authors demonstrate this technique's startling effectiveness in a variety of situations and provide readers with valuable coaching and specific responses, cautioning that authentic validation is grounded in respect and honesty, or else it might be seen as manipulation. The Lundbergs include many recognizable examples from their workshop practice and from their experience as parents of five. Some sample situations may be resolved a bit too easily for some tastes, but even the most jaded reader is bound to learn from the material, which holds special appeal for parents of young children. Anyone who has been confronted with a spouse or a child who had a bad day, a cranky customer, colleague or demanding relative stands to benefit from the Lundbergs' advice. Author tour.
Copyright 1999 Reed Business Information, Inc.
About the Author
Gary Lundberg is a licensed marriage and family therapist in private practice. Together with his wife, writer, speaker, lyricist and poet Joy Saunders Lundberg, they co-host a weekly radio show on relationships (Morning with the Lundbergs) and present seminars and workshops around the country. They are the parents of five children.
Joy Saunders Lundberg is a writer and speaker. Together with her husband Gary Lundberg she presents seminars and workshops throughout the country and cohosts a weekly radio show on relationships. The parents of five children, they live in Provo, Utah. Meet them on their Web site at www.allbetter.net.