From the Publisher
"If you really, really read this book, itll change your life. (I guarantee it.) If lots of people read this book closely, itll change the world. (No bull.) The book is that good!"Tom Peters "Culbert and Ullmen introduce a stunning new concept, two-sided accountability, which reframes the foundations of how people view hierarchy and relationships."Warren Bennis, Distinguished Professor of Management, University of Southern California, and author of Managing the Dream "You will learn in this book that two-sided accountability leads to straight talk and better communications. Finally, a book with practical advice that managers can use day-to-day to get better results."Philip J. Harkins, President and CEO, Linkage, Inc. "As a manager very much concerned with the effectiveness and dynamics of teamwork I can assure you this is a must-read book for anyone with similar corporate goals." Mitch Kupchak, General Manager, Los Angeles Lakers
About the Author
Samuel A. Culbert is Professor of Management at UCLA's Anderson Graduate School of Management, a position he has held for over twenty-five years. Prior to UCLA, Culbert taught at The George Washington University and was Program Director in the Organization Studies Center of The NTL Institute of Applied Behavioral Sciences Culbert is widely recognized as an expert and theoretician in the management field having authored several books and numerous research articles He holds a McKinsey award for an article published in the Harvard Business Review, wrote The Organization Trap, and In 1980 his book The Invisible War: Pursuing Self-Interests At Work (coauthored with John J. McDonough) won the AAP award as the best business and management book published that year He is author of Mind-Set Management: The Heart of Leadership, published in 1996 by Oxford University Press, a much acclaimed general trade book with across the board positive reviews. John Ullmen is currently the Senior Manager for Organizational Effectiveness at Earthlink He has been a consultant in the Management Communication Program at UCLA's Anderson School of Management for the last four years, and has been a consultant to several Internet startup businesses.