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The Dream Manager Hardcover – August 21, 2007
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"The Rhythm of Life is a treasure for all those who dare to believe that there is a best-version-of-themselves...Miss it at your peril!"
"The real beauty of Matthew Kelly's breakthrough is that it is one of those rare discoveries that is as beneficial for employees as it is for a company's bottom line."
Top Customer Reviews
Kelly builds on the concept of connection (See Michael Stallard's "Fired Up or Burned Out) to meet basic human psychological needs for respect, recognition, belonging, autonomy, personal growth, and meaning. The connector is the Dream Manager who connects the employees' now to their dreams and a better tomorrow.
The fable Kelly tells is based on a true story in which a janitorial services company had a chronic annual turnover rate of 400%. The fictional General Manager, Simon, is frustrated since he is operating more as a full-time "lead recruiter" rather than GM.
After numerous unsuccessful studies to define the problem, Simon's senior assistant suggests they learn what the employee's dreams are then find a way "to connect their job today with their dreams for tomorrow." Making money without a dream to fulfill is pointless and obscene. "Life is about living our dreams."
The company goes on to implement "The Dream Manager" program (the program's implementation and evolution is described in detail). The program results in improved morale and loyalty, and a drop in the annual turnover rate to 12% while gross revenue tripled. The number of employees grew only to 743 from 407 (less than 200%) during the same period.Read more ›
By really listening to employees and finding innovative solutions that appear to cost, but really pay back-and pay back big time, Simon finds the real key to employee satisfaction, full engagement, and reduced turnover, as well as profitability. For example, running employee shuttles to help people get to their jobs because many don't have cars, and the buses don't operate on the schedules when they clean buildings.
Ultimately, this is where the Dream Manager comes in-someone who asks people what their dreams are and then helps them to create plans to reach them. Simon and Greg, together with the executive team and the Dream Manager, show the employees that the company is committed to helping them achieve their dreams-and the employees respond with increased performance, lower turnover, fewer sick days, and greater productivity.
Kelly helps the reader realize the importance of motive in making the concept of a Dream Manager work. Though the story is fiction, the facts quoted are alive and well in every industry.Read more ›
Most Recent Customer Reviews
Game changing if you give yourself the permission to dream. Effective tool for leaders.Published 6 days ago by Kamaaina
Bought it for a book club. Not the best book, but it had a few pointers.Published 6 days ago by Coral Charm
Great tale relating to how our dreams are the fuel for our commitments. Actually Dreaming, and sharing those appropriately are the challenges!Published 10 days ago by Tom Miralia
More than met my expectations! I'm thinking all the next engagement and graduation presents for nieces and nephews will include this book!
Great info to respect employees no matter what our job title is.Published 1 month ago by janice lensch
One of my favorite books, helps me think about the "we" in my visioning for a bigger picture perspective for all involved in my business opportunity.Published 1 month ago by B. Poling
This book is insightful and motivating. I plan on implementing it with my team. Thank you for the ideas and the permission to dream again.Published 2 months ago
This book was recommended to me by a friend, the head of a state agency, after we had a discussion about the challenges of motivating and keeping volunteers and employees. Read morePublished 2 months ago by Alicia B