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Dropcam Pro Wi-Fi Wireless Video Monitoring Security Camera

by Nest
4 out of 5 stars 2,452 customer reviews
| 1000+ answered questions

Available from these sellers.
Standard Packaging
  • Stunning Video Quality: New optics and updated image sensor provide 2x sharper video
  • 60 Second Setup: Connect to Wi-Fi via computer or iOS mobile device via Bluetooth Low Energy (BLE), live stream from your Dropcam security camera in under a minute
  • Incredible Field of View: 130 degrees diagonal, plus Zoom and Night Vision, so you don't miss a thing
  • Stay Connected with Two-Way Talk, Intelligent Alerts, Scheduling and Mobile & Web apps
  • Cloud Video Recording (CVR): Review footage and make clips with optional secure offsite recording. Dropcam cloud recording securely records up to 30 days of footage for you to review after it's happened. Activity detected by your camera is highlighted on your cloud recording timeline for quick reference, and you can share and save clips of your recorded footage. Dropcam cloud recording is optional and you can subscribe and unsubscribe any time you like.
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Special Offers and Product Promotions

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Technical Details

Product Description

Style: New | Product Packaging: Standard Packaging

Dropcam Pro Internet Wi-Fi Video Monitoring Cameras help you stay connected with what you love, no matter where you are. In less than a minute, you'll have it set up and securely streaming high-definition video to you over your home Wi-Fi. Use it to watch your home, your baby, the dog or your small business. Every camera comes with Night Vision, HD video, Two-Way Talk and Digital Zoom. Paired with secure online Cloud Video Recording (CVR), you can watch live and recorded video from anywhere on any device. Dropcam makes monitoring what you love and finding peace of mind easier than ever. Watch from any device such as your Apple Mac, Windows PC, iPhone, iPad, iPod touch or Android device. All you need is a Wi-Fi network paired with the free and easy-to-use Dropcam App. Watch what you love while away with Dropcam. Please note: If your camera is having trouble connecting to your Wi-Fi network you may have a weak connection between the camera and your router. To test the Wi-Fi signal that your camera is receiving, To test the Wi-Fi signal that your camera is receiving, move your camera closer to your router. There might be interference coming from other electronic devices near your camera. Try to reduce the number of connected devices near the camera. Cordless phones, baby monitors, microwave ovens, garage door openers and Wi-Fi speakers are just a few of many devices that are notorious for causing interference. If your camera is located close to electronic equipment with a large power source, such as a large screen television or home theater system, try moving the camera further away from these devices. Sometimes only a few feet will make a difference. You can turn HD video off to reduce the bandwidth the camera uses by half. This will help improve the camera's reliability, but it could result in lower video quality.

Product Details

Style Name: New | Package Type: Standard Packaging
User Manual [PDF]
  • Product Dimensions: 4.5 x 3.2 x 3.2 inches ; 5.4 ounces
  • Shipping Weight: 10.6 ounces
  • ASIN: B00F9FCW7K
  • Item model number: DCAM-002-THD
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (2,452 customer reviews)
  • Amazon Best Sellers Rank: #175 in Camera & Photo (See Top 100 in Camera & Photo)
  • Product Warranty: For warranty information about this product, please click here
  • Date first available at Amazon.com: October 10, 2013

From the Manufacturer

Dropcam Dropcam Pro
Field of View 107° 130°
Zoom 4x 8x
Night Vision Good Excellent
Audio Quality Solid Superior
Mobile and Web Apps
2-Way Talk
Intelligent Alerts
Wi-Fi 2.4GHz 2.4GHz and 5.0GHz
Setup Computer Computer, iOS, or Android devices
Camera Color Silver Black

Customer Reviews

Top Customer Reviews

Style Name: NewPackage Type: Standard Packaging Verified Purchase
Only buy this if you plan on purchasing the monthly recording service which costs $100 to $300/year!! Without the additional costly recording service you can only view video live. Other cameras like foscam will send you a large jpeg or short video clip right to your email for free when motion is detected. Dropcam does have the option of sending a tiny thumbnail of an image to your email when motion is detected but the image is so tiny it is worthless. This would be a much better product if dropcam would send a bigger image to capture details when motion is detected but Dropcam basically forces the buyer to have to purchase the monthly recording services. For the buyer who does not buy the monthly recording service, the tiny thumbnail (80x40 resolution) shows so little detail it makes this camera not a good buy for those not wanting to pay an extra $100 to $300/year. The dropcam company certainly could send a high resolution photo to customers emails when motion is detected.....but they choose not to because they want to make so much money pigeon holing people into buying the expensive additional monthly recording services. I wish I had known this before purchasing. I returned the dropcam and am very happy with my foscam camera since it does send me high resolution images for free when motion is detected. I hope this helps future buyers know the limitations of the dropcam when the extra monthly services are not purchased.
61 Comments 1,295 of 1,383 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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The manufacturer commented on the review below
Style Name: NewPackage Type: Standard Packaging Verified Purchase
Ill try and be as simple as possible to help you make a informed decision when you consider buying the Dropcam Pro.
(Quality) Its very modern, sleek, the materials its made out of are premium.
(Setup) Very Simple - Just plug it into your computer then into a outlet and connect to WiFi and thats it.
(Video) Very clear video both on your computer and iOS app in normal zoom mode
(iOS 7 App) Great App. I get notifications all the time that the camera picks up (dogs barking) it even picks up birds outside.
(Audio Feature) The audio talk back feature only works when NOT in the night vision mode. I have been in touch with tech support to the point they replaced the camera and the new one has the same issue. Talk-back works great in daylight.

(Streaming) I have Verizon FiOS 50Mpbs/30Mbps Wireless and there is a slight streaming delay with both video and talk back feature on LTE and WiFi.
(Night Vision) Video Streams good when in night vision mode on both my computer and iOS app and the video is very clear. However the talk back feature while in night vision mode on the computer and iOS app does not work period. I could open the iOS app and say something and it would come across the camera so distorted you can't even understand it, and it will continue to come through the camera in bits and pieces even after i close the app, then the camera usually disconnects from the WiFi connection so I don't use that feature anymore ( i have worked with tech support for days and they did replace the camera but the new one is having the same issue).
(Zoom) the zoom feature for me isn't useful. I zoom and the image is blurry to me, but when its not in zoom its very clear
(Storage) You can't save video on your phone or computer its only saved "in the cloud" on Dropcams web database and you have to pay for it.
71 Comments 1,042 of 1,112 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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The manufacturer commented on this review(What's this?)
November 4, 2013
Hi Christopher,

Thanks for sharing your review of Dropcam Pro. I wanted to take this opportunity to acknowledge some of the "Cons" you mentioned. We are aware that some customers are experiencing problems with audio (including two-way talk) with the new Pro cameras. Our engineering team is investigating possible causes and we hope to identify some solutions very soon.

Regarding the Zoom feature -- this tool was recently updated with new functionality. After you zoom your image, you'll need to enhance or save the zoom by clicking the magic wand icon on the lower right corner. This will reset your view in HD mode as well as save the new view. Hopefully you'll notice a much sharper image. Please let us know if you don't.

Thanks again for your comments, they're very helpful as we work to fine tune our new produce. We appreciate your feedback.

Best regards,
Eric Hallquist
Director of Customer Relations at Dropcam
Style Name: NewPackage Type: Standard Packaging Verified Purchase
This is my first negative review of product that offers outstanding hardware. I bought this camera looking to expand upon the two rooms covered by my Foscam cameras. Overall I have been satisfied with my Foscam cameras, but was looking to expand beyond 720p resolution to 1080p offered by the Dropcam and have experienced some issues with the Foscam FW8921 model needing to frequently be restarted for the video feed to resume. The Dropcam Pro excelled in nearly every way over the Foscam with exception of one fatal flaw.

*Fantastic aluminum build quality. Sleek and minimalistic design.
*Setting port forwarding protocol through a router necessary to connect to the Foscam camera when away from home is a challenge. Setting up the Dropcam was a breeze, requiring only an IOS device and can be accomplished by anyone regardless of technological literacy.
*Video quality both day and night are excellent. I was expecting the Dropcam Pro to provide a better picture offering more megapixels and full HD 1080p resolution in contrast to the 720p Foscam, but was still surprised at how much more clear the resolution appears.
*Although the Dropcam does not feature pan and tilt, the wide field of view essentially eliminates the need of such feature.
*There will be a video delay when viewing video broadcast from any Wi-Fi/IP camera. What is impressive about the Dropcam is it produces no longer delay than my Foscam cameras despite broadcasting in higher resolution and able to provide noticeable better frame rate at 1080p than the Foscam at 720p.

*In order to capture a wide field of view the image does have a fisheye effect very similar to the video captured with action cameras.
Read more ›
24 Comments 833 of 906 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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The manufacturer commented on the review below
Style Name: NewPackage Type: Standard Packaging
Laptop and mobile phone software

NO OPTION TO RECORD LOCALLY. You must pay $100-300 per year to store video on THEIR website. And they purge after 7 to 30 days!!!
This item could have been a market-leader, but its requirement for an incredibly expensive and short-term video storage service subscription makes it a non-starter.

I mean, really, $300/year to save only 30 days of motion-activated video?!? I get 5 GB free from DropBox, and 20 GB free from Google. This company's marketing department is 10 years behind the curve. (They probably all have AOL and CompuServe email addresses.)
34 Comments 802 of 872 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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The manufacturer commented on this review(What's this?)
March 25, 2014
Hi Mark,

Thank you for your honest feedback. I'm sorry to hear that Dropcam was not the right solution for you. We take customer feedback very seriously, and will certainly take your comments into consideration for future updates and releases. We do our best to make our pricing plans clear on our website and Amazon's product page, and I apologize if there was any confusion, or if you feel that it is not a fair deal. Based on the price of maintaining and storing large amount of footage, we try to make our pricing competitive and fair.

If you ever decide to give us another shot, we would love to have you back! Please reach out to us at 877-345-3767 (Monday - Saturday, 6am - 6pm PST) or by e-mail at support(at)dropcam(dot)com, and we will be happy to answer any questions or concerns you may have. Thanks again.

Cliff Torrence
Senior Technical Support at Dropcam

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