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Most Helpful Customer Reviews
8 of 8 people found the following review helpful:
1.0 out of 5 stars
Brown and Old,
By Yeta (Texas, USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Dryden And Palmer Loose Amber Sugar Crystals, 5lbs Box (Grocery)
My first disappointment with Amazon. Instead of Amber Sugar Cyrstals, these were mahogany, coco brown, and old. The product had been sitting on the self for some time. I thought I would take advantage of the good price on this item as I had been paying considerably more. How do you return an open box of sugar crystals with a third of the contents missing from poor packaging?
Apparently, when the notation for a perishable product says "2 or 3 left, more on the way". The product is old.
6 of 6 people found the following review helpful:
1.0 out of 5 stars
Not at all what I expected,
By LD (CT) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Dryden And Palmer Loose Amber Sugar Crystals, 5lbs Box (Grocery)
I ordered this product thinking it would be similar to the rock sugar I was using all over Germany this past winter. They also sell it at Teavana but at an extremely high price compared to what I brought back from Germany (obviously there is a big expense on bringing sugar to the US). I was excited to find these online and the picture looked like what I had brough back from Germany. I'm not sure it was the same thing. The crystals weren't the same color as the German rock sugar, it was cloudy in color and was more like pebbles vs. rocks. The order took an entire 2 or 3 weeks to actually process and ship, come to find out, the place it shipped from was in my state. I thought it was completely ridiculous how long it took and when it arrived it was poorly packaged. It came in a white box (similar to a shirt box but a bit smaller) and the rocks were all falling out of it and pressed up against the box (between the it and the worn and dirty looking plastic wrapping that enclosed the box). When I opened the plastic liner, the box was so flimpsy the sugar was going all over my counter despite how careful I was seeing how damaged the box was. Never again.
4 of 4 people found the following review helpful:
1.0 out of 5 stars
Sugar is Fine - the packaging is horrible,
Amazon Verified Purchase(What's this?)
This review is from: Dryden And Palmer Loose Amber Sugar Crystals, 5lbs Box (Grocery)
Whoever thought to ship 5 pounds of sugar crystals in a 2 piece cardboard box, held together by only a rubber band should be forced to travel to everyones home to sweep up the sugar crystals as they hit the floor when the outer shipping carton is opened.
I got about 2 useful pounds of sugar out of a 5 pound shipment. The sugar however is excellent, but I would certainly never order this type of package again.
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