Customer Reviews

Dual SFX Frag Pro - Wireless for PS3 & PC V3.4

5 star:		(7)
4 star:		(4)
3 star:		(5)
2 star:		(7)
1 star:		(30)

 

 

First off I have owned the frag fx version 1 controller and I had some great fun with it. It wasn't the best and it doesn't make you godly. But for us PC players switching to console it was good enough.

So when the wireless version came out I jumped on this deal. However when I got the controller, it was to my dismay, completely unusable. Like the other reviews said, the controllers move in "chuncks" and I have noticed considerable delay between the controller and motion of the character on screen. On top of that the sensitivity of the Y axis and the X axis is not the same. It is way harder to look up and down than left and right. So it is pretty easy to just get disoriented when you are using this controller. Basically, you go from an "uber" fps gamer to a noob using this controller. Completely the opposite of what the company is advertising.

I returned my controller and I am going to try out the fragnstein. If that does not work out then I am stick with my version 1 fragfx. Which is actually a decent product and half the price if you really wanted a mouse and keyboard feel.

Edit: 12/9/2009

I bought the fragnstein and I have to say that I am completely blown away by it. It has far exceeded my expectations. The controller ,in terms of functionality and performance, blows the fragfx pro OUT OF THE WATER. The difference is night and day. With the fragnstein, the movement is smooth and crisp and it really feels like I am playing on my computer. It has even exceeded my regular fragfx in terms of performance.

Please save your money and buy a fragnstein.

I recently bought the Frag Fx Pro wireless as my wired Frag v2 controller was starting to show signs of wear and tear. I so much loved my Frag v2 controller that I figured that the newest version, which was wireless, could only be that much better. Boy was I wrong. It took me only one night of playing Modern Warfare 2 to realize that this product is complete garbage. The mouse is HUGE, which you might think would actually make your aiming more precise and accurate, but because it is so large you almost have to use your entire arm to move the thing and aim. The 2000 DPI Laser also adds 8x as many points precision to the mouse than the previous 300 DPI Optic that the Frag v2 has, causing the player to traverse what seemed like much more of the screen while aiming. These two things combined (large mouse, 2000 DPI) slows down your aiming to the point you can barely track moving targets. On top of that the movement of the on screen pointer is jumpy. Not sure why unless it has to do with maybe a slight signal delay due to the wireless nature of the product. The new firmware v3.4 might help some of these issues, but I just can't see if fixing all the problems that I experienced.

If you are looking to up your game with a split controller I suggest you go with the Frag Fx v2 wired controller. It helped me increase my kill ratio by about 50% and lasted about 2 years before the wire started to fray.

Had the old wired version of this, & apart fro the build quality of the ouse, it was quite good, certainly better for fps games over the standard controller, but the fragfx dual pro is truly awfull, got a fragnstein a while back & it's many hundreds of times better, don't believe DD's fake reviews, he lies & pads his stats, total scum bag :(

I have had the controller for a year, where after a month it was collecting dust because regardless of the firmware, if it's plugged in via USB, ingame adjustments, controller adjustments etc... You can not get rid of the horrible stair step effect.
Lag was never the issue with the controller.
The other problem I have is with the gargantuan fragchuck. I am 33, medium frame, average hand size, and my hand cramps from using it.
The mouse feels ultra light, cheaply made, and again oversized.
Battery life.....Get yourself some rechargables, it eats them in an hour of game play : Horrible designed circuit for efficieny, thank God I can attach my "WIRELESS" controller to a USB cable to game while it charges the battery. BTW, connecting the USB to either the mouse, or fragchuck does not reduce lag, or any other negative effect.
Truly a dissappointment from the Fragfx v1 and v2.
I am currently using a Fragnstein, whom is now handled by Tuact due to a lawsuit that occured between Splitfish, and the Fragnstein group for IP infringement.

I got my Frag FX Pro yesterday, and was able to use it for a total of 3 hours before it stopped working. At first I thought I just needed to put in new batteries, which is ludicrous, but I did anyway. It worked for another hour and then stopped working altogether regardless of new batteries. Splitfish has a history of poor quality, I owned the Frag FX V2 before the pro and I had to return that as well. Now that there is an alternative mouse controller from Bannco, I will try that instead.

This product is a piece of garbage. The people who made this product are currently scamming people by setting up advertising where they make up a bunch of good reviews telling you how awesome this mouse is. If you have a negative review they just don't post it. If you are looking for a good product check out the FragNstein or the XIM.

I used the v2 model and its been great to me. I just hated the cords! I got this model early from an Amazon email and was excited about wireless. Well, well, well. I set it up and all I was able to do was to get the mouse connected. The nun chuck connected only one time! I did the firmware update and all but the nun chuck would never update. The other parts did. I called SplitFish and man they were rude. The guy "Darren" on the phone seemed soo pissed talking to me. He really wanted to get me off the phone so bad and told me to try to update again and call back Monday or leave message and he will call me back. Of course he didnt. I'm sending it back for an exchange but I'm wondering if I should get my $ back! BTW, out of the box the mouse had something rattling in it too but it still worked. I even asked the Darren if that was normal and that pissed him off more! LOL!!!

Pros: The idea. Nice paper weight. Nice if you want to be terrible at FPS if you are godly with the PS3 controller.

Cons: Moves in chunks and only way to make it smooth is if you start moving it and don't stop, if you just wanted to move to the right slightly its not possible.

So far as it stands this is by far the worse product I have ever bought the mouse fails at moving smoothly making it nearly impossible to fire down targets. If you try to move it in any direction it will skip in chunks(not minor chunks you will move like 2 inches in chunks) and not smoothly and if you move it too slow it wont move at all. A failed attempt of making a wireless mouse work for a PS3. Waiting for the new firmware update and if the firmware doesn't fix the issue I will be returning this faulty product.

Buy at your own risk.. firmware may or may not fix this issue.

EDIT (11/20/2009)

Even messing around with settings in game and with the sensitivity dial on the controller did not help the issue with the controller. Using the tweaking program provided by Splitfish did not help as well. Will provide a further update after a new firmware becomes available.

EDIT (1/20/2010)

Forgot to provide an update due to how much of a failure this product was and how much better I enjoyed the competitors mouse (FragNstein). If you are at all interested in a wireless mouse for a PS3 Bannco's FragNstein is the way to go with better support and constant firmware updates. Easy tweaking because they are releasing firmware for each "popular" game out in the market to name a few MW2, Killzone, and Uncharted 2. The firmware gets better each time and great forum so you can get your answers easily answered unlike Splitfish which has shutdown any sort of forums apparently to hide their controllers failure.

BUY THE FRAGNSTEIN.. even if it costs you a bit more to buy it at their official website you will NOT regret it. I would mention more about the FragNstein but this is the Frag FX Pro review.

This is the worst purchase I ever made online.

I researched the Splitfish Controllers for months, and decided since the release of the Dual Frag Pro was so close, I would wait until it came out (just so happens it's release was about the same time as Modern Warfare 2, which was great).

Finally received my Dual Frag Pro, took it up, hooked up to my PS3. Within 2 minutes of playing, I noticed the choppiness of the mouse movement. I mean, it was almost impossible to make the crosshairs stop on an enemy inside the game. So I thought, I just received a bad controller.

I decided to research this further and found out that EVERYONE that purchased this controller is having the same exact issues. I downloaded the Firmware Upgrade software from their website and followed the instruction 4 different times from start to finish, but was still unable to updated the firmware on my controller without receiving an Update Error. I submitted a Support Ticket on the SplitFish Support Forum but have yet to receive an answer to that ticket. I also posted some comments in their forum (that all users can read and respond to) only then, did I get a response from the Splitfish Staff. I was shocked to learn from their response that even though not stated on their website when I purchased the controller, the firmware update software only works with Windows XP or 32 bit Vista (I am running Vista 64 bit). They assured me (In a comment) that they were working on this issue, then quickly changed their website to read that the controller software does not work with 64 bit OS. The website now says that the firmware upgrade to fix all of these issues should be released by the "end of November"; however, it says nothing about a fix for 64 bit users.

I would not recommend anyone purchasing the product unless you can confirm that all of these issues are resolved. I now have a $90 controller that's been sitting here on my desk since 11/17 as a paperweight. I am probably going to be returning mine for a refund and wait until I know these issues are resolved to purchase another one (since SplitFish is not offering a discount or anything for all of our inconvenience).

Edit 12/11/09
I am returning this controller for a refund - I updated the firmware to the newest available version and played MW2 online for about 3 hours. Although performance was slightly improved (and I mean slightly) the movement is still VERY choppy. I tried various different sensitivity settings while playing, but on every setting when you try to make a very small movement (move the mouse 1/2" to 1" on the pad) there is no cursor (reticle) movement on the screen. Splitfish really made a TON of unhappy customers on this one; and quite frankly, have soiled their reputation. Their website actually claims that less than 1% of their customers are complaining about issues, which is a load of garbage. You can't find many complaints on their support forum because they delete them so other visitors can't read them. I was hoping that when the "magic" firmware upgrade came out that this controller would work as well as promised and that I could actually edit my review and make it a good one; but I am greatly disappointed with this product, and the Splitfish company. This will be a major disaster for them in the future with any new products that they may develop.

This is "crap-ware" of the highest order. I disregarded the negative reviews on this but I wished had listened. The first thing you have to do is upgrade the firmware. If you do not follow the instructions EXACTLY you have no chance of it working properly. And in my case the "FragChuck" which is what they call the left hand controller stopped communicating with the wireless dongle in less than an hour. Not a DOA but close enough. It was sent back the next day for refund. Stay away from this!