Customer Reviews

Dual XGPS300 Portable GPS Navigation & Battery Cradle for iPod Touch w/ North American Navigation App

5 star:		(0)
4 star:		(1)
3 star:		(2)
2 star:		(0)
1 star:		(4)

 

 

Update 9/18: While it took a while for the new unit to become available Replacing it was very easy and didn't take too long. Right out of the box, it was obvious they addressed the problematic issues. The new finish on the unit looks more durable. Only time will tell on that. They included an audio chord that has eliminated the high pitched noise it was making before when I wasn't playing audio through it. And the new cradle fits the unit better so it's not so difficult to get it out. That was most likely the reason it broke before.

I'm giving it a 3 star rating until I have time to use it a while. If it keeps working and looking the way it does now it will most surely get a better rating.

Update 7/22: Dual promptly arranged for a credit to iTunes for me to get Navigon. I hope the replacement for my unit goes as smoothly.

Update 7/20: Dual has since put a phone number on their support page and I am working with them to correct my issues. Once I see how it goes my review will change. They have indicated that they will replace my unit as well as the car mount.


Two weeks ago, apple upgraded iPod touches to iOS 4.0 and the free maps that come with the XGPS300 no longer work. I've also had an issue with the finish on the cradle chipping. Plus, the car mount is of poor quality and let's out a high pitched whine when no audio is being played by my iPod. I've sent a second support request to address the poor quality of the cradle and car mount as well as addressing the fact that NavAtlas no longer works with my touch since I upgraded to iOS 4. The first reply only addressed the iOS 4 problem. Even then they just said they are working on it. If I don't get a reply to my satisfaction I will then file a complaint to the FTC.

I've bought this for my ipod touch 4g and it had my hopes up but everything changed when i got it :
1. it doesn't work with ipod touch 4g which wasn't mention at the beginning , actually even now they just say it works with ipod touch 1,2,3G but anyone who owns ipod touch 4g shouldn't buy this.
2. the battery charging works really bad as it doesn't charge rather than it tries to keep the battery at its certain status e.g. : if the battery is at 50% it doesn't increase it but more likely it keeps it longer around 50% .
3. i've tried it with an older version it worked fine but it runs out of battery very fast which is also weird as one of its main purposes is to charge the ipod !!
so overall , it doesn't worth it.

update :
i've contacted the company and they told me to wait for an update ?!!
so i've spent 200$ for nothing !!!

Okay Update: August 12 2010

After I sent them two emails, I got a reply back that wasn't very helpful in my mind. Nothing about the coating peeling was said, but they did want to offer me a $50 gift card on the tunes store of which I don't think I will take. As if you try and remove Navatlas I am given a pop up saying that

" Application Not Installed
This accessory requires an application
you do not have installed.
Would you like to install it from the App store? "

So in my mind what's the point of having a app that does not work and if removed will always give me a pop up, this is using ISO 4.0.

Honestly the company has some real problems with the app and gps cradle, even so that apple have removed there unit from the store page. If you want a GPS device for your touch, I would wait for them the gather there collective brains and fix there issues or buy another brand as I have wasted $200.

Things that have gone wrong for me.

Coating peeling from unit.
12v cigarette adapter giving of interference to stereo receiver.

Have had XGPS300 for a few months now, using Navigon instead of Dual's map app. Quality of case may be issue, film peeling off back of unit, for $200 would expect better. GPS picks up sats quickly with wifi disabled, if wifi on, map apps will rarely connect with unit. After driving around with unit for a few months, I miss the traffic capability I've had on other GPS units. Traffic is a big downside for me and at this price point I'd consider looking for a unit with it built in. I'd give Navigon 5 stars, but the XGPS300 due to cost and lack of traffic only 3 stars.

Stay away from this. Took a chance and it was junk as described by others. If you decide to ignore the bad reviews, buy from Amazon so you can return it hassle free, you'll probably need to.

This product doesn't work for crap, and this is the second one I've gotten of this model. The only time this GPS tells me where I am at is when I first turn it on and that's it. I am unable to create any kind of route with it and I"m using there own NAVATLAS app that is made for this model. In fact this GPS and mapping system is unable to find ANY address I type. Everyone needs to avoid this and buy a three buck map at a gas station, you get get further.

Purchased: mid June 2010
Great addition to the touch!!
Use it for turn-by-turn and for golf with Airview.
It never runs out of power. Used it for over 9 rounds no problems.
I do need some kind of anti-glare shield because of the sun.
Anyone know what works?

Update:
Used it for many, many, rounds of golf. It has lost its shinny paint after a year.