Most helpful critical review
45 of 46 people found the following review helpful
Great idea...except one thing.
on August 14, 2012
I purchased this strap so that I could hike through the Grand Tetons and not worry about the camera dangling from my neck or slipping from my sweaty grip as I bounced over boulders and bears. The wrist strap is what convinced me to buy this, and the price is great. However, there was one small design flaw that unfortunately was the lynchpin in the whole apparatus.
The Velcro patches are both sewn on the same face of the neoprene strap (i.e., laying flat, the Velcro patches are both on top--one on the right; one on the left), which means that when the strap overlaps (as in the product picture), the Velcro on the right touches the bottom of the opposite (left half) strap (i.e., where there should be the other half of the Velcro). (If I were to describe my wrapped strap as a stack of material, it would be neoprene, Velcro, neoprene, Velcro. Instead, the correct way should be neoprene, Velcro, Velcro, neoprene so that the Velcro attaches to itself.) Therefore, the strap can't wrap closed around my wrist. I could, if I dared, face the two ends as though the strap was "clapping" itself around my wrist, but that leaves a four-inch "tab" of neoprene extending from my wrist, which defeats the security idea of a wrist strap.
Far too many Amazon reviewers give a product one star because they didn't like the seller's interaction. I'm going to leave a positive note to make up for it. Despite the product having this one flaw (albeit a show-stopping one), the seller deserves credit for communicating with me and for taking care of a full refund right away. If they can get the manufacturer to fix the product, I would love to buy a new one from this seller (Accessory Genie).
---EDIT JANUARY 2014---
Since first writing my review a year and a half ago, I have been watching this item to see if/how it would improve. When I first bought this in August 2012, it was $6.99. Then I returned it (see review above) but before I could repurchase it, the price jumped within days to $9.99--and that's precisely why I did not repurchase it. Now it's sold by USA Gear (not Accessory Genie), and the price is $14.99. It's the same product, only with more branding...and a cleaning kit. Is this really something that gets dirty enough to warrant a cleaning kit? It's clearly not free, either. Why can't companies just be straightforward anymore?