Bottom Line: Glad I bought it to replace a pathetically weak KitchenAid (the 7-speed digital), but it falls below the build quality standards you associate with Dualit.
Pros:
* Powerful and fast - whips egg whites in 1/2 the time it took my KitchenAid.
* Comfortable to hold - large handle and good weighting make it easy to hold for long periods.
* Looks good on shelf or on counter - Subjective, of course, but the retractable cord makes it neater and easier on the eyes.
Cons:
* Switch and cord retraction mechanisms have that vague, raspy feel of cheap components about to break. They may last forever, but they feel shaky out of the box.
* Chrome surface is over plastic, which usually scratches. Mine has resisted moderately forceful attempts to scratch it (using a scissors point). At least the plastic is light in weight.
Incidentally, whatever Amazon's information may show, this mixer's box claims 240 watts of power.