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2 Reviews
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4 of 4 people found the following review helpful:
5.0 out of 5 stars
Good Materials and Fast Customer Service,
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This review is from: Ducane 20003301 Natural Gas Grill with Rotisserie Burner, Black Base (Lawn & Patio)
I would buy this item from Amazon again. No regrets.
Order received via Eagle motor freight 10 days after placement. The driver with a 2-wheel dolly moved the grill box to the backyard. The unopened box is too heavy for one person to move without a dolly. This grill required around 6 hours to assemble plus one trip to the hardware store. 1) All materials (fastners and sheet metal) are first quality and heavy-duty. Except for the black metal base, everything is either cast aluminum or stainless steel. 2)Clear and complete assembly instructions; nothing complicated; no drilling; everything fit as described. 3)Two minor items missing upon arrival; one call to customer service and the items arrived 3 business days later. 4)I chose to permanently connect the NG supply line and discarded the quick-connect/disconnect 10' flexible line, hence the hardware store trip. 5)All three burners ignited on the first try!
4.0 out of 5 stars
better instructions please,
This review is from: Ducane 20003301 Natural Gas Grill with Rotisserie Burner, Black Base (Lawn & Patio)
Product when assembled is fine but the instructions to assemble need work. Parts description, especially fasteneners, is not up to par when compared to others recently received. Extra parts confused the process as well. But once together the product works well.
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Out of stock
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