Product Features
|
Product Details
Would you like to update product info or give feedback on images?
|
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
32 of 33 people found the following review helpful:
5.0 out of 5 stars
Quality and Great Customer Service,
This review is from: Ducane 31731101 Affinity 3100 Propane Grill, Black (Lawn & Patio)
This is the nicest grill I have ever owned and I can't believe it really is only about $100 more than the last grill I had which was a total piece of junk. It is really nice, quality made. It heats evenly and quickly and is really much larger cooking area than I thought. Its perfect.
I put the entire thing together on my own and I'm a pretty petite woman. It was nowhere near as complicated to assemble as I thought. However I could not locate the knobs for the grill (dials) or the handle for the door. I re-checked every box, maybe it was there and the kids conveniently "relocated" it or it was missing in the first place (which I believe). I called Ducane, a few questions later they shipped out what was supposed to be 3 knobs and 1 handle, only got 1 knob. Tried again, only one knob. 3rd time is the charm and the woman I talked to the last two times said she would have the error corrected to reflect the proper part. Really their service was amazing and I'm thrilled with the grill. I splurged on a nice Ducane cover, I'm glad I did but this baby will get a parking space in the garage come winter, I'm in love with it!
35 of 40 people found the following review helpful:
3.0 out of 5 stars
Not the Ducane you remember,
By Brian "Brian" (Ferndale, MI USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Ducane 31731101 Affinity 3100 Propane Grill, Black (Lawn & Patio)
Ducane Affinity 3100 propane version arrived today.
All parts were in one box .. three major parts were dented or chipped. Assembly instructions are good, it all went together in less than an hour even with a bunch of interruptions. Alas, the only resemblance this has to my 15+ year old Ducane is the name. While I cannot tell yet about the quality of the burners or valves, it is clear that Weber seriously downgraded the quality of the cabinet and surfaces one expected from Ducane. Overall fit was not terrific, and there were chips in the paint around the firebox - the area subjected to the most abuse and most likely to rust over time. Three nice features of the old grill: one set of large wheels which allowed movement on bricks or grass, phenolic handles on the left and right of the lid which never got hot and a side work surface with a removeable cutting board which easily went into the dishwasher or allowed one to assemble in the kitchen and move to the grill. The new grill has small wheels which cannot go onto grass and are rough on brick. The now common front bar to lift the lid gets rather warm, and requires you to put your arm right over the hot grill and subject your arm to the escaping/rising heat. The work tables of the 3100 got uncomfortably warm and are permanently attached to the grill requiring outside cleanup. The fact that it is made (mostly? entirely?) in China is sad - Ducane was mostly US made in the past, and I liked knowing people were earning a real living here in the US. I will be interested to see how this grill holds up - I doubt I'll get 15 years from it.
17 of 18 people found the following review helpful:
5.0 out of 5 stars
Quality grill, easy to assemble,
By AustinScott (Houston, TX USA) - See all my reviews
This review is from: Ducane 31731101 Affinity 3100 Propane Grill, Black (Lawn & Patio)
Last weekend I helped a friend put together a Charbroil grill. Altogether a very frustrating experience since it came FULLY disassembled and the instructions were difficult to decipher. So, I looked forward to this grill's arrival with a little trepidation. When it came (by the way, it's shipping weight is 158 lbs and not the 20 lbs in the description), the delivery person very nicely helped me bring it up to my second floor, despite his only needing to drop it off at my front door.
The difference between assembling this grill and the Charbroil is like night and day. The parts on the Ducane are quality parts. The gas controls are refined and made of brass. The instructions are easy to follow and, most importantly, the actual grill itself is already assembled (burners, top/bottom) so all you need to do is assemble the frame which holds the grill. It took me about an hour to assemble it and I was working very slowly. The only thing I wish they had included was a tool to drive some bolts. I didn't have a socket set with me and it was a pain to use pliers. After it was put together I fired it up and the flame looks great. I can't wait to grill with it. It is a perfect size for the space I have. Also, the Ducane cover is also high quality - heavy gauge and soft lining in inside.
Share your thoughts with other customers: Create your own review
|
|
|