Duolinks SW24 2PORT Dual Wan Load Balancing Router

by Global Marketing Partners

Product Details

• Product Dimensions: 10.5 x 11 x 2.8 inches ; 2 pounds
• Shipping Weight: 3.8 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B0012ZQ0GA
• Item model number: SW24
• Average Customer Review: 4.0 out of 5 stars  See all reviews (21 customer reviews)
• Amazon Best Sellers Rank: #5,765 in Electronics (See Top 100 in Electronics)
• Date first available at Amazon.com: January 23, 2008

Product Description

The Syswan Technologies Duolinks SW24 high performance Dual WAN router provides a fast, secure and reliable connection to the Internet. Using state of the art automatic redundancy and bandwidth load balancing technologies, it allows fast, secure and reliable Internet connectivity to all networked computers in home offices, small offices and small-to-medium sized organizations. With the addition of a second Internet broadband connection, the Duolinks SW24 ensures your network not only remains connected to the Internet, but all Internet traffic is constantly managed reliably and securely even during periods of high traffic and heavy workloads.

Customer Reviews

Most Helpful Customer Reviews

23 of 23 people found the following review helpful:

5.0 out of 5 stars Solid Load Balancing Option, October 13, 2008

By 

Margaret (Indiana) - See all my reviews

Amazon Verified Purchase

This review is from: Duolinks SW24 2PORT Dual Wan Load Balancing Router (Personal Computers)

It's hard to find a load balancing router for a smaller business that is simple and easy to integrate into the network, provides security and the necessary backup connectivity that is beneficial to a business without breaking the bank. Recently, we purchased the Duolinks SW24 2PORT Dual Wan Load Balancing Router for less than $140. It was promptly delivered and easy to setup right out of the box. We didn't have to call in a "pro" to integrate the unit into our network. Basically, over 95% of the work our business processes require internet connectivity through portals and websites. We need a solid router that provides security as well as uninterrupted internet connectivity. This router does the job. We're using it with cable and DSL. The unit easily balances our traffic across these connections. During the few months it has been in service, at least one of the connections has had trouble or failed but with the router in place, it was a seamless blip that did not impact our business. The unit "failed over" to the active connection without interrupting the network. The router is easily configured through a browser interface and has many different functions we are still learning and utilizing. It provides a good firewall for security as well as the ability to block inappropriate traffic. We're extremely happy with our choice and look forward to learning more about the router and its capabilities. All this makes it extremely affordable for the home or small to medium business that doesn't need the complicated Cisco routers and the highly paid contractors needed to install and maintain them.

17 of 18 people found the following review helpful:

2.0 out of 5 stars Didn't work for me, October 24, 2009

By 

Jeff W. Eschman (Houston, Texas USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Duolinks SW24 2PORT Dual Wan Load Balancing Router (Personal Computers)

I bought this router for our small office... we depend heavily on reliable internet connectivity, and have incoming cable (primary, DHCP) and DSL (backup, PPPoE) connections.

Setup was fairly straightforward (I'm no networking expert, but have set up 8 or 10 other routers), and we were up and running in under an hour. I didn't use load balancing, because our cable is much, much faster than the DSL... we'd rather just use that whenever it's available, and failover to the DSL only when the cable goes down. The SW24 seemed to handle link "health checks" and automatic failover just fine.

Where we had problems though was on more mundane NAT routing functionality. We had frequent dropped SSL connections and browsing failures (IE "cannot load the page"). Invariably, these were momentary failures, and a browser refresh (or re-logging in to secure sites) would immediately succeed... but when it happens on an hourly basis to multiple users, it's just not tolerable. Syswan tech support was responsive and helpful, and we determined that it was most likely related to a DNS caching problem in the SW24. Passing internet DSN servers (openDNS or Level3) to our DHCP clients (instead of just giving them the router's 192.168.1.1 address as the only DNS server) reduced the frequency of dropped connections, but didn't solve the problem.

Tech support suggested a new/beta firmware that allows the router's internal DNS caching to be disabled. This firmware was supposed to be emailed to me, but wasn't, and I decided I was tired of messing with it. So after fooling with this router and tolerating unstable internet connectivity for several weeks, I gave up, returned the SW24, and bought a Peplink 20L. Peplink just worked straight out of the box... much happier with it.

Obviously others have had better luck with this router, but for whatever reason, it didn't work reliably in our situation.

7 of 7 people found the following review helpful:

5.0 out of 5 stars Great dual-homed router; fantastic customer support, August 26, 2009

By 

Shane (Earlysville, Vatican City State (Holy See)) - See all my reviews
(REAL NAME)   

This review is from: Duolinks SW24 2PORT Dual Wan Load Balancing Router (Personal Computers)

This does exactly what it claims to do, and does it well. I have two internet connections, and this lets me use the combined bandwidth reliably. The firmware is difficult to work with, but it's well organized and I can't really see how it can be improved given all the very granular options that are available. The VPN connection works very well, but you do have to purchase the client after the trial period is over. Fortunately, it's not expensive.

When I ran into a problem with advanced configurations, it took me no time at all to get a technical support person on the line. Better yet, they didn't stick me with some first-level tech. Instead, they connected me directly with someone that knew *everything* about the router and the most recent version of the firmware. They walked me through the advanced options, and even offered to log in remotely when I couldn't solve the problem myself. When all was said and done, they spent a couple of hours on the phone with me and were amazingly patient the entire time. They even followed up to make sure it was working properly. I wish more companies offered this level of support. If you're looking for a dual-homed router, this is the one!