Top critical review
20 people found this helpful
Paint doesn't cure and remains soft, leaves marks when touched, Poor Customer Service resolution
on August 28, 2015
Very disappointed in this product, more so in their support. I followed all instructions, used exclusively all their listed products from the primer, to cleaning agent, Lacquer, and clear coat etc. I even went as far as to build a temporary spray booth with fans and filter system. Granted I haven't used automotive paint in over 10 years but it's not that difficult to follow directions. IN any good paint job 95% of the work is in the prep.
The parts were primed wet sanded and allowed to dry for a few months while I waited for better weather to paint, Once ready I cleaned using Paintshop cleaner, tack clothed all parts prior to base coat, Sprayed a flash coat let dry then sprayed 3 coats and allowed that to dry for 1 week, wet sanded, cleaned and tack clothed then applied 2 more coats, dry for a week, wet sanded, tacked then sprayed 4 clear coats using same process allowing 10~15 minutes between coats. All this per instruction. there was no drips or sags during any of this.
Now the problem, the paint never seemed to cure even a month later the surface is susceptible to having texture transfering to the surface from objects placed on it. I put towels over the parts to protect them from possible damage while working on my projects, the texture from the towels left an imprint on them.
The kicker is their customer support is absolutely insulting to your intelligence, after providing all the information they required, barcode, date of purchase, products used, process I followed and Photos. The last email I received was basically a cut and paste from the instructions from teh side of the can which I told them I had followed from the beginning. In other words they have no clue why the paint remains soft.
I've attached a side by side photo showing the parts after being buffed and polished and after I wrapped it to protect it from damage. You can see the texture being transferred to the paint.
In short if you're serious about your project and value your time go to a reputable autopaint supply and purchase a quality product.At the very least you'll have someone to talk to face to face about your project.