Top critical review
138 people found this helpful
Won't help if you have a bad S3 USB port
on March 17, 2014
I loved the idea, the packaging, the easy set-up, the no skid base, the extra battery, the easy to assemble protective case needed to use the system, thus I give this stars. What I hated was that nowhere does the advertising or description tell you that in order to use this system your phone must have a normal working mini-USB port! The only reason I was going to a charging pad was because I have one of the S3 defective, short circuiting mini-USB ports being reported more and more, a most aggravating development (otherwise I love the phone). As it turns out, unlike the Qi receivers that attach to the back of the S3 battery, the Duracell system merely uses the case to connect to the defective USB port! So, after hours of trying to charge the phone (the extra battery charged fast and perfectly) I called Duracell to be told that this system only works if you have a working USB port, as that is the means by which it charges - and my service rep was honest enough to say that the pad was "only a convenience". The service call begins by telling you that the call may be recorded for quality control, and I hope it was. I was ready for this to be convenient, but it sure didn't solve the problem I needed it for. I am forced to get the battery tag/ changing pad system immediately.