Dynamic E-Business Implementation Management: How to Effectively Manage E-Business Implementation (E-Business Solutions) [Paperback]

Bennet P. Lientz (Author), Kathryn P. Rea (Author)

Book Description

ISBN-10: 0124499805 | ISBN-13: 978-0124499805 | Publication Date: June 30, 2000 | Edition: 1

Implementing e-business requires a dynamic approach that can respond to changes in technology, management direction, customer and supplier behavior, and competition. Many traditional project management methods don't work with e-business. This book presents proven real world management methods that are adaptive, dynamic, and flexible in an e-business environment. It tackles the central issues of e-business: the burgeoning market for "buy-side" extranet/Internet procurement and supply chain management/business-to-business, Web-based transactions.

Key Features
* Set up an e-business implementation plan using proven project templates
* Anticipate and cope with dynamic change during e-business implementation
* Encourage and motivate the e-business team to participate in project management and resolving issues
* Deal with e-business implementation issues and crises
* Address 100 specific e-business management issues
* Communicate effectively with management on e-business
* Share and allocate resources among e-business and other work
* Manage e-business teams of business staff, vendors, and IT
* Gather and use e-business lessons learned as the basis for expanding and improving future e-business efforts
Answers Questions Such as:
* What are critical success factors in e-business implementation?
* How do you get employees and managers to participate in e-business?
* How do you set up your e-business implementation plan fast?
* How do you share resources between e-business and other work?
* How do you use project templates and modern software tools to increase your chance of e-business success?
* How do you manage and control risk in your e-business project?
* How do you direct large-scale e-business efforts in the real world?

Editorial Reviews

Review

"E-business is complex and dynamic and Lientz and Rea present management methods that are adaptive, dynamic and flexible for E-business environments... The authors tackle the complexity of implementing e-business in a structured fashion, making it easy to use for someone about to launch into such a project... The authors have thus created a work which is ideal for an e-business manager or someone about to go into such a position.
The book is not designed to be read from cover to cover but more like a reference work, suitable for specific cases or situations as they develop and when details are required... [it is] ...useful for those involved in e-business or for those ready to launch an e-business venture."
--AMIE PETERS, in www.FirstMonday.org, December 2000 issue

From the Back Cover

Implementing e-business requires a dynamic approach that can respond to changes in technology, management direction, customer and supplier behavior, and competition. Many traditional project management methods don't work with e-business. This book presents proven real world management methods that are adaptive, dynamic, and flexible in an e-business environment. It tackles the central issues of e-business: the burgeoning market for "buy-side" extranet/Internet procurement and supply chain management/business-to-business, Web-based transactions.
This Book Enables the Reader to:
* Set up an e-business implementation plan using proven project templates
* Anticipate and cope with dynamic change during e-business implementation
* Encourage and motivate the e-business team to participate in project management and resolving issues
* Deal with e-business implementation issues and crises
* Address 100 specific e-business management issues
* Communicate effectively with management on e-business
* Share and allocate resources among e-business and other work
* Manage e-business teams of business staff, vendors, and IT
* Gather and use e-business lessons learned as the basis for expanding and improving future e-business efforts
Answers Questions Such as:
* What are critical success factors in e-business implementation?
* How do you get employees and managers to participate in e-business?
* How do you set up your e-business implementation plan fast?
* How do you share resources between e-business and other work?
* How do you use project templates and modern software tools to increase your chance of e-business success?
* How do you manage and control risk in your e-business project?
* How do you direct large-scale e-business efforts in the real world?

See all Editorial Reviews

Product Details

• Paperback: 314 pages
• Publisher: Academic Press; 1 edition (June 30, 2000)
• Language: English
• ISBN-10: 0124499805
• ISBN-13: 978-0124499805
• Product Dimensions: 8.9 x 6.1 x 0.6 inches
• Shipping Weight: 1.3 pounds (View shipping rates and policies)
• Average Customer Review: 4.4 out of 5 stars  See all reviews (9 customer reviews)
• Amazon Best Sellers Rank: #1,962,496 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

25 of 25 people found the following review helpful:

5.0 out of 5 stars Essential book for e-commerce projects, October 16, 2000

By 

Stanley Saunders (Chicago) - See all my reviews

This review is from: Dynamic E-Business Implementation Management: How to Effectively Manage E-Business Implementation (E-Business Solutions) (Paperback)

If you want to learn what e-commerce is and get a lot of jargon involving the words ¡°chain¡±, ¡°global¡±, ¡°supplier¡±, ¡°customer¡±, and ¡°e-¡°, do not look here. This is a book on how to do e-commerce. I am a manager at a software firm that implements e-commerce solutions. In doing many e-commerce projects over the past 4 years we have found that implementing e-commerce is quite different and more complex than standard IT projects. However, most books either do not address putting e-commerce in or they treat e-commerce as an IT application. E-commerce is not a standard IT project. Today about 40% of our staff do business analysis and support tasks for e-commerce rather than IT work. This is the first book to deal realistically with the problems that people in the real world face when they do e-commerce. We are now buying this book for our customers as well as our staff. The book handles the roles of business staff, consultants, and systems staff. More importantly the book discusses in depth how to detect, handle, and resolve specific things that you are likely to meet up with. This book is both valuable and realistic.

14 of 14 people found the following review helpful:

5.0 out of 5 stars solves the actual problems you will encounter, September 7, 2000

By 

David Newhouse (Australia) - See all my reviews

This review is from: Dynamic E-Business Implementation Management: How to Effectively Manage E-Business Implementation (E-Business Solutions) (Paperback)

Our cooperative has been working to implement e-business for over two years. We have run into many problems that most books do not address. One wonders if the writers of most books have ever really implemented e-business. It is clear that these authors have real implementation experience--a rarity. Rather than address the wonders of e-business, this book gets down to the gut issues of implementation. How do you deal with management? How do you deal with changes in direction and technology? How do you organize a team of people across departments that don't get along with each other? How do you monitor and get the most out of vendors? How does managing an e-business effort differ from standard projects? All of these are addressed in detail in this book--in addition to over 75 other problems you are likely to encounter. For anyone who is thinking about e-business or doing it, this book is an excellent guide.

9 of 9 people found the following review helpful:

5.0 out of 5 stars Excellent guidelines for e-bus projects, October 13, 2000

By 

Helen Gorman (New York) - See all my reviews

This review is from: Dynamic E-Business Implementation Management: How to Effectively Manage E-Business Implementation (E-Business Solutions) (Paperback)

The authors have used their experience in e-business implementation to provide specific guidelines and tips in implementing e-business projects. The book deals with many technical, management, user, and vendor issues that you are likely to encountered and that we have dealt with in our e-business efforts. There is more time pressure and higher management expectations for e-business than standard IT or business projects. There are good suggestions for dealing with the time pressure. E-business is a program since one project leads to another. E-business projects overlap. This book addresses that in four chapters that handle expansion and on-going e-business. Using this book we have encountered fewer problems in our latest e-business project than in previous efforts. Some other areas of the book that are good are dealing with competing demands for resources between regular work and e-business projects as well as the method for tracking, analyzing, and reporting on e-business issues. Chapter 15 has some good charts and analysis for e-business issues. Another useful idea is to have multiple project leaders for the e-business implementation. There are examples in banking, manufacturing, retailing, and natural resources that are followed through the book. While written for e-business there are useful ideas here for IT projects overall.