This edited collection offers a comprehensive examination of theory, research, and practice in crisis (hostage) negotiation from the perspectives of communication, law enforcement, psychology, sociology, and criminology. The volume identifies promising conceptual frameworks for the development of research on crisis negotiation. This book is also useful to crisis negotiation trainers and leaders in law enforcement who are searching for insight beyond anecdotal stories and who recognize the need for more rigorous application of behavioral science to the practice of crisis negotiation.
Dynamic Processes of Crisis Negotiation
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Editorial Reviews
Review
“Both academicians and practitioners will find this book, written by eminently qualified academics and practitioners, to be valuable.”–Criminal Justice Review
“Here is a rewarding application of several key facets of the field of communication studies to an issue that is of growing relevance in the public eye....To the degree that is possible, this work adds to the knowledge of practitioners and interested scholars working for more effective interaction with those who spark the crises we so often see covered in the news and dramatized on television and in the movies.”–Southern Communication Journal
“Here is a rewarding application of several key facets of the field of communication studies to an issue that is of growing relevance in the public eye....To the degree that is possible, this work adds to the knowledge of practitioners and interested scholars working for more effective interaction with those who spark the crises we so often see covered in the news and dramatized on television and in the movies.”–
About the Author
RANDALL G. ROGAN is Associate Professor in the Department of Communication at Wake Forest University.
MITCHELL R. HAMMER is Associate Professor in the School of International Service at The American University in Washington, D.C., where he specializes in intercultural communication and conflict negotiation.
CLINTON R. VAN ZANDT, a 25-year veteran of the FBI, was the FBI's former Chief Hostage Negotiator and a member of the Bureau's famed Behavioral Science Unit until his retirement in 1995.
MITCHELL R. HAMMER is Associate Professor in the School of International Service at The American University in Washington, D.C., where he specializes in intercultural communication and conflict negotiation.
CLINTON R. VAN ZANDT, a 25-year veteran of the FBI, was the FBI's former Chief Hostage Negotiator and a member of the Bureau's famed Behavioral Science Unit until his retirement in 1995.
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
5.0 out of 5 stars
Dynamic Processes of Crisis Negotiayions,
This review is from: Dynamic Processes of Crisis Negotiation (Hardcover)
Recommended to me by Major Bob Beach, Director of the Fairfax County Criminal Justice Academy in Virginia. Great book if you're interested in this field, or are already in it and want to hone your skills. At only 17, I feel this book will be very helpful to me in a future I hope consists of a career as an Alaska State Trooper. It may be a little heavy, but dig in and hang on for the long haul. GOOD LUCK!
5.0 out of 5 stars
A Factual Account,
By Yvonne Bornstein, Author, Eleven Days Of Hell... (Los Angeles) - See all my reviews
This review is from: Dynamic Processes of Crisis Negotiation (Hardcover)
After having been kidnapped and held hostage by early Al qeada operatives in 1992 just after the fall of Communism in Russia, I can relate to the negotiation tactics relayed in this book.An intelligent, factual and fascinating read. -Yvonne Bornstein, Author, Eleven Days Of Hell
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Inside This Book
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First Sentence:
The recent tragedies of failed negotiations with Randy Weaver on Ruby Ridge, Idaho and David Koresh in Waco, Texas highlight the potential volatility and uncertainty of crisis negotiation, and demonstrate the challenge law enforcement officials face as they attempt to resolve these situations. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
culting process, hostage negotiation processes, identity message behavior, law enforcement negotiators, crisis negotiators, conventional negotiations, crisis negotiations, interdependence dimension, police negotiators, hostage taker, hostage negotiations, instrumental issues, relational development, primary negotiator, communicative dynamics, negotiation dynamics, negotiation approach, hostage incidents, suicide incident, negotiation interaction, crisis incidents, language intensity, hostage negotiators, subjective culture, high interdependence Key Phrases - Capitalized Phrases (CAPs): (learn more)
Van Zandt, United States, Moving Against, Stockholm Syndrome, Attack Self's Face, New York, Branch Davidians, Department of State, Restore Other's Face, Ruby Ridge, Attack Other's Face, Crisis Response Team, Improving Training, Latin American, American Indian, Defend Other's Face, Defend Self's Face, Problem Negotiation, Prophet Mohammed, Restore Self's Face, San Francisco, Song Chou Vang, Utterance Speaker Message New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
The recent tragedies of failed negotiations with Randy Weaver on Ruby Ridge, Idaho and David Koresh in Waco, Texas highlight the potential volatility and uncertainty of crisis negotiation, and demonstrate the challenge law enforcement officials face as they attempt to resolve these situations. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
culting process, hostage negotiation processes, identity message behavior, law enforcement negotiators, crisis negotiators, conventional negotiations, crisis negotiations, interdependence dimension, police negotiators, hostage taker, hostage negotiations, instrumental issues, relational development, primary negotiator, communicative dynamics, negotiation dynamics, negotiation approach, hostage incidents, suicide incident, negotiation interaction, crisis incidents, language intensity, hostage negotiators, subjective culture, high interdependence Key Phrases - Capitalized Phrases (CAPs): (learn more)
Van Zandt, United States, Moving Against, Stockholm Syndrome, Attack Self's Face, New York, Branch Davidians, Department of State, Restore Other's Face, Ruby Ridge, Attack Other's Face, Crisis Response Team, Improving Training, Latin American, American Indian, Defend Other's Face, Defend Self's Face, Problem Negotiation, Prophet Mohammed, Restore Self's Face, San Francisco, Song Chou Vang, Utterance Speaker Message New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 14
books:
See all 14 books this book cites
4
books
cite this book:
- Social Psychology by Ronald J. Fisher in Back Matter (1), and Back Matter (2)
- Social Psychology: Experimental and Critical Approaches by Wendy Rogers in Back Matter (1), and Back Matter (2)
- Studyguide for Social Psychology by Taylor, ISBN 9780130990068 (Cram101 Textbook Outlines) by Cram101 Textbook Reviews in Back Matter
- Law Enforcement (Law and Order) by Zachary A. Kelly in Back Matter
- Cults in Our Midst: The Continuing Fight Against Their Hidden Menace by Margaret Thaler Singer on page 130
See all 14 books this book cites
- Mediating International Crises (Routledge Advances in International Relations and Global Politics) by Victor Asal in Back Matter
- Negotiation in International Conflict: Understanding Persuasion (The Sandhurst Conference Series) by Deborah Goodwin in Back Matter
- Intercultural Sourcebook, Vol. 2: Cross-Cultural Training Methods by Sandra M. Fowler on page 17
- Crisis and the Classroom: A Practical Guide for Teachers by Deborah J. Hill in Back Matter
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