We purchased this mattress about a month ago and have been very happy with it. The transaction went very smoothly with Sleep Shop and we received the mattress within a few days of ordering it (I appreciated being able to track shipment via FEDEX). The smell was pretty strong when we first opened it, but dissapated after a few days and wasn't bad enough to keep us from sleeping on it after it had aired out for about 36 hours. My husband thinks the mattress is fantastic and I think it's fine, but not spectacular. We both have back problems and have both noticed some improvement since we got the new mattress. I get hot easily when I sleep, so I was concerned about the mattress being uncomfortably warm but I actually find it more comfortable in that respect than our old traditional mattress. I don't think that it is really much different from the Tempurpedic, and couldn't justify spending 7 times as much for the "real thing." I would recommend it to anyone who wants to switch to memory foam, but can't handle the cost of the Tempurpedic.