Dyson DC28 Animal

by Dyson

• All-floors upright vacuum cleaner with motorized brushbar--specifically designed for homes with pets
• Root Cyclone technology ensures powerful, consistent suction with no clogging or loss of suction
• Airmuscle technology combines three cleaner head technologies, each precisely adjusting to clean every floor type thoroughly
• Bagless 5/8-gallon bin capacity; lifetime HEPA filter; certified asthma friendly; quick-draw Telescope reach
• Measures 42.1 x 13.5 x 14.3 inches (HxWxD); 5-year warranty

Product Details

• Product Dimensions: 14.3 x 13.5 x 42.1 inches ; 28 pounds
• Shipping Weight: 29.2 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B00208JVEG
• Item model number: 15804-01
• Average Customer Review: 3.9 out of 5 stars  See all reviews (400 customer reviews)
• Amazon Best Sellers Rank: #9,265 in Home & Kitchen (See Top 100 in Home & Kitchen)
  • #44 in Home & Kitchen > Vacuums & Floor Care > Vacuums > Upright Vacuums

Product Description

Amazon.com

DC28 Animal is a full-size powerful bagless upright vacuum for homes with pets. Airmuscle technology combines three components – a powered cam, a pneumatic actuator and a high-torque clutch – to precisely adjust the cleaner head to clean every floor type thoroughly. DC28 Animal also comes with a Flat Out head for cleaning under low furniture, and a Mini turbine head to remove dirt and pet hair from carpets, upholstery and tight spaces. With Root Cyclone technology, DC28 Animal doesn’t lose suction power as you clean. There are no bags to replace and the filter is washable, so there are no extra costs.

Dyson Airmuscle Technology

Patented Dyson Technology:

Dyson engineers are constantly testing and inventing, trying to find new ways to make their technology work better. As they work, they file patent applications to protect their inventions from copycat manufacturers. That’s why the only place you’ll find Dyson technology is inside a Dyson machine.

Airmuscle Technology
Dyson engineers spent three years developing Airmuscle technology. It combines three cleaner head technologies, which each precisely adjust to clean every floor type thoroughly. A pneumatic actuator pulls the cleaner head deeper into the carpet, removing embedded dirt and pet hair. The powered cam adjusts the brush bar while the cleaner head seals to the floor, focusing suction. And the high torque clutch delivers more power to the brush bar – opening the carpet pile to dislodge dirt.

Root Cyclone Technology for No Loss of Suction
Ordinary vacuum cleaners rely on bags to trap dust and dirt. As you use them, the tiny holes in the bag clog up with particles of dust. This restricts the flow of air, so the vacuum cleaner loses suction. Dyson vacuum cleaners don’t rely on bags to trap dust and dirt. They use patented Root Cyclone technology, which spins the air at incredibly high speeds. The cyclones inside a Dyson vacuum cleaner generate centrifugal forces many thousands of times the force of gravity. Dust, dirt and pet hair are flung out of the airflow and straight into the bin. No bag. No loss of suction.

DC28 Animal Product Features:

Fingertip floor selector
The fingertip controls automatically adjust (or de-activate) the brush bar for different floor types using a powered cam. No bending down. No awkward dials.

Quick-draw Telescope Reach wand
Single-action wand with instant 17 ft reach, for stairs and high-reach cleaning. No awkward parts to assemble.

No extra costs
Other vacuum cleaners are still designed to need replacement bags, belts and filters. Dyson vacuum cleaners don’t need bags and have washable filters, so there are no extra costs..

Root Cyclone technology
Dyson cyclones capture microscopic particles down to 0.5 microns in size, with no loss of suction.

Washable HEPA filter
Captures allergens, expels cleaner air. Traps microscopic particles down to 1/5,000 of a pinhead. Particles this small include common household allergens such as pollen, mold spores and dust mites.

Certified asthma and allergy friendly
DC28 Animal is certified asthma and allergy friendly by the Asthma and Allergy Foundation of America.

Clear bin and hygienic emptying
The bin on a Dyson vacuum cleaner is transparent so you can see when it needs emptying – and just how much dust, dirt and pet hair your new Dyson machine has picked up. It’s made of tough polycarbonate and can be emptied with the push of a button – minimizing the risk of contact with dirt.

Airmuscle technology
Three Dyson-engineered technologies adjust for the most thorough clean.

5 year parts and labor warranty
Your Dyson vacuum cleaner is likely to take a few knocks and bashes during everyday use – but that’s nothing compared to what Dyson puts its machines through during testing and development. All Dyson vacuum cleaners undergo a lengthy and rigorous testing program. That’s why DC28 Animal comes with a 5 year warranty – parts and labor.

Ergonomic carry handle
Designed and positioned for comfortable carrying.

Flat Out head
For cleaning under low furniture and for vinyl and linoleum floors.

On-board accessory tools
Combination accessory tool and stair tool store on the machine when not in use. Tools are fitted and removed with a simple click. No more forcing tools onto a nozzle.

Mini turbine head
Cleans pet hair and dirt from tight spaces such as upholstery, stairs and the car.

What’s in the Box?

1x DC28 Animal upright vacuum unit
1x Operating manual
1x Quick start guide
1x Combination tool
1x Stair tool
1x Mini turbine head
1x Flat Out head
1x Product registration card
1x 5 year warranty

From the Manufacturer

Specifically designed for homes with pets, Dyson's DC28 Animal vacuum cleaner features Root Cyclone technology to ensure thorough, efficient cleaning with no clogging or loss of suction. Additionally, it includes Airmuscle technology, which uses three Dyson-engineered components--a pneumatic actuator, a powered cam and a high-torque clutch--each precisely adjusting to clean every floor type thoroughly. Certified asthma and allergy friendly by the Asthma and Allergy Foundation of America, the unit expels air that contains up to 150 times less mold and bacteria than common breathing air thanks to the vacuum's money-saving, lifetime washable HEPA filter.

The mini turbine head cleans pet hair and dirt from tight spaces such as upholstery, stairs and the car. It includes fingertip controls that automatically adjust (or de-activate) the brush bar for different floor types using a powered cam. The vacuum also comes equipped with a quick-draw Telescope reach; the wand releases and expands 16-feet at the touch of a button for stairs and high-reach cleaning. Other features include a 35.2-feet cord length, 5/8-gallon bin capacity, 245 air watts, on-board tool storage, and an ergonomic design with a low handle that feels lighter to carry.

In addition to the mini turbine head, it comes with a stair tool for focusing on dust and dirt from stairs and stair carpets, a combination accessory tool with debris nozzle that converts to a brush tool for dusting, and a Flat Out head tool that articulates for effective pick-up--especially handy for cleaning under low furniture and household appliances. The vacuum measures 42.1 x 13.5 x 14.3 inches (HxWxD) and weighs 20.61 pounds. The Dyson Animal is backed by a 5-year warranty.

Most Helpful Customer Reviews

534 of 535 people found the following review helpful

5.0 out of 5 stars WORTH THE MONEY. Amazing suction. See my customer pics above May 4, 2010

By Jonathan R. Asleson

I don't know exactly where to start. I've owned a Sears, a Hoover, and an Electrolux (sadly, Electrolux isn't what is used to be). I researched and read reviews on at least 100 vacuums, watched unbiased youtube reviews, and talked to sales associates. After several months, I narrowed it down to the Dyson DC28 and the Miele Titan. I won't waste your time talking about WHY I chose the DC28 over the Miele Titan, but if you would like me to elaborate, please leave me a comment and I will promptly respond.

As far as the DC28 goes, it truly does have incredible suction! We have a longhaired Australian shepherd who sheds hairs sometimes a foot-long, and we regularly have guests, and I admit I'm a clean freak and I vacuum once a day. Yet, with all that daily vacuuming, I was missing SO MUCH, it sickens me. I vacuumed my whole house right before I vacuumed with my DC28, and I filled the canister past maximum capacity, then halfway full again the next day. It's amazing all the dirt and dander and tiny particles that this vacuum kicked up, it was like a fine powder(see my photos above for proof). I also cleaned 1 level of my girlfriend's house, who has a Samoyed, and we filled the canister 5 times on a once over and emptied maybe 2 pounds of hair, dirt, dander and tiny particles (she uses an Oreck XL pro plus I believe). Despite other reviews, this vacuum is not difficult to maneuver; the incredible airmuscle technology suction that this machine has DOES make it *different* to maneuver at first, but I got used to it after a half hour. The machine is stiff at first but if you buy something new, that's very common (mine loosened up after a few days).

The 4 height options are bare floor (lowest/no beater brush), low-pile, medium pile, and high pile.... I have medium carpet and use it on the low pile setting to really get that beater brush down in the carpet! My carpets look freshly shampooed everyday. You can feel the suction power in your hand, like using a shopvac in the garage-you know you're getting it all! This machine also has a huge 35 foot power cord that is soft and easy to wrap up on the back of the vacuum, with a strong clip to secure the cord. For floor cleaning of any kind, it's superb. As far as the tools go, it comes with four which I will go over. The MINI TURBINE HEAD(retail 70 bucks separate) works great for cleaning the mattresses, cloth bean bags (lovesac/cordaroys), cloth furniture, small hard to reach spots between furniture, and stair cleaning (attaches to the pop out handle connected to the 17 foot vac hose-perfect for cleaning the whole staircase without moving the machine). Second, it comes with the FLAT-OUT TOOL(retails 50 bucks separate) and this is great for vacuuming under tables, chair legs, and under furniture when attached to the pop out wand. It also comes with a CREVICE TOOL which is a combo STIFF BRUSH TOOL, as well as a soft, wide angled tool with soft fuzz on the bottom to carefully clean delicate surfaces or furniture. The HEPA filter is easy to wash, just rinse it out every 3 months, let it dry for a day then pop it back in and keep cleaning!

I hope this review is helpful to someone and don't forget to look at the product images I posted above. I know the review is lengthy, but I wish I would have had a detailed review like this to guide me while considering spending 600 bucks on a vacuum cleaner, but it really is worth it. I use it everyday and I'd be happy to answer any questions/comments anyone has about my experience with this vacuum, or the vacuum itself. Thanks for reading! Read more ›

148 of 154 people found the following review helpful

5.0 out of 5 stars It's an Animal (in all respects) August 17, 2009

By Steven Hernandez

This whole time I thought I was vacuuming my carpet...what was my weak vacuum doing and why was I wasting my time?

I picked up the Dyson from a popular retail home goods store for 20% off the MSRP. Assembly was simple. Snap the Quick-draw Telescope Reach(tm) wand into the flexible hose and fit the wand onto the body of the vacuum. Remove various pieces of cardboard. Vacuum.

I live in an apartment with two cats; one of which sheds a lot (we call him fur pants). I had been using a Dirt Devil Featherlite Bagless Upright Vacuum for about 3 years. It picked up large pieces of dirt, and sometimes the smaller pieces. We used it a lot to vacuum cat litter in the cat's room as well. I've used the attachments a few times as well. One thing I noticed about the Dirt Devil is that whenever I wanted to use an attachment or empty the canister, I had to practically prepare myself for an asthma attack. Dirt and dust everywhere. And the thing is...if I pull out an attachment to clean, the first thing I clean is the dirt that's made by disconnecting the hose from head to the attachment! Anyway, ol' devil started to burn plastic and rubber when I ran it and I'd been looking for a toy. I did a lot of research and almost went with the Bissell 5770 Healthy Home Bagless Upright Vacuum, but I'm a man who demands the highest quality products with proven results and reputation.

The Dyson DC28 Delivers. My wife had vacuumed with the Dirt Devil 3 days before I vacuumed with the Dyson.... The Dyson picked up so much hair, dirt, dust, and debris embedded in the carpet that I filled the canister when vacuuming my living room and office. Mind you, my apartment is only 720 sq ft. I vacuumed the living room again to pick up even more dust, dirt, hair, and debris! Amazing. The flat out tool that comes with the DC 28 is amazing and is the most useful vacuum tool I've ever used. Between my long arms and the reach of the telescope-reach wand, I was able to get all but 8 inches from one side of the bed. I quickly went to the other and finished up the job. The power of the machine is amazing, as well as the versatility of the machine and accessories. My wife even dusted her shoes with the multi-use attachment brush head!

As you power on the machine and select the depth of carpet from the buttons on the base of the handle, the vacuum adjusts it's posture such that you can feel it literally clamp itself to the floor with relentless grip. The power and weight remind me more of a carpet shampoo machine because it is so firm and weighted in it's engagement to the floor. Some might complain that this vacuum is too heavy. I would complain that they are too weak. I am not a body builder - I am a regular person. It's a little rougher, but I'm not soar or requiring days of recover to rebuild my muscular tissue. It's not as big of a deal as some reviewers would have you believe. The weight is a plus when using the attachments because you are less prone to knock it down when demanding reach and flexibility out of the hose. If you're a lightweight (being less than 130 lbs) or are in horrible physical shape, get yourself a Dyson DC24. If not, get the DC28.

This is the first time vacuuming has been both effective and fun. Read more ›

84 of 87 people found the following review helpful

5.0 out of 5 stars No regrets August 12, 2009

By c_jordan

I bought this vacuum from HSN when they offered a deal with additional accessories and an extra filter. Well, the vacuum is heavy as a previous reviewer noted. However, when placed on the proper setting, it behaved almost like it was self propelled. The key is to follow instructions and set the vacuum on the proper setting before turning it on. It works well on my bathroom tile floors in picking up hair. I'm pleased with the ease of use and the telscoping handle. The accessories are easy to handle. The only cons are the lack of on-board tool storage and the hefty price. My carpet looks soooo much better after using this vacuum for a short period of 1 week. Worn areas look so much better since the vacuum's powerful suction have dislodged packed fibers. I have no regrets buying this vacuum at all. My only regret is not buying a Dyson sooner.

48 of 49 people found the following review helpful

5.0 out of 5 stars Dyson DC28: The Rolls Royce of Vacuums October 11, 2009

By Tony Maxey

We bought the Dyson DC28 after considerable research on line. The Dyson is certainly the most expensive vacuum we ever had but our first cleaning indicates its worth it.

I have read other reviews complaining that you need to empty the canister after each room. We live in a home with two indoor cats both of whom shed. When we put the Dyson to work in our living room, the results were simply put...astonishing! We didn't get one canister of dirt; we got THREE! Cat hair mostly that the Dyson pulled up out of the carpet. It will be interesting to see how many canisters we get next time we vacuum. Since our house has always been regularly vacuumed and did not look dirty when we started, I would conclude that the Dyson performed in A+ fashion.

One reason we chose the Dyson is because I'm an asthma sufferer and the last time I ran our old vacuum, it generated so much dust I had an attack and had to use my inhaler. Dyson offers a HEPA filter and specifically advertises that their machines are very friendly to allergy suffers. I was extremely pleased that in spite of 3 canisters of dirt and cat hair sucked up by the DC~28 in my living room, I experienced no discomfort whatsoever while using the unit, or thereafter. In fact, after completing the vacuuming, we removed the filter (it just pops out) and inspected it. There was almost no visible dirt on it...indicating that the dust and dander was going in the canister, not into the filter.

The fit and finish of the machine is very good. One thing I appreciated was that it came in a box with a carry handle. The manufacturer had set the handle slightly offfrom the center of the box so that the box containing the vacuum balanced nicely when carried. This is superb attention to detail......just what you expect when you buy the Rolls Royce of vacuums.

Pro's of the DC28

I have never seen a vacuum do such a good job. When Dyson refers to 'AirMuscle' techology, they are not kidding. This machine cleans like a banshee.

Allergy sufferer friendly. The HEPA filter plus design of the machine sends dust into the canister...not into the air. Great for allergy sufferers like me.

All controls are accessible while standing upright or bending only slightly. No need to bend down low to adjust anything. Saves your back.

The 'brushbar' automatically adjusts for different floor surfaces. A nice convenience.

The 'Flat out' head attachment provided with the machine really works well, especially for vacuuming under beds and furniture. It is designed in such a way than it can get into very tight spaces...even under chests of drawers and dressers with little clearance between the floor and the bottom of the furniture. This attachment also worked really well with throw rugs that the regular brushbar head tended to roll up off the floor

The cord is extra long...35+ feet. This proved to be very convenient.

Cons

Expensive...this is hardly a cheap vacuum. However, in the last 10 years we have had three vacuums which wore out or deteriorated to the point they had to be replaced. The Dyson machine has a 5 year warranty. None of our other machines lasted for 5 years...never mind had a warranty period that long. Interestingly, Best Buy didn't try to sell us an extended warranty. The salesman who sold us our machine told us simply that the manufacturer's warranty was so good that no one would consider buying and extended warranty; therefore Best Buy doesn't even try to sell one with the Dyson's.

Heavy...at 20+ pounds the DC28 is not a machine I would want to lug up and down stairs very often. We have a single level home, so that is not an issue for us, but it will be for some people.

Conclusion

After initial use, both the wife and I are very pleased with our purchase. We will of course keep an eye on how well the DC28 holds up and what our experience is if and when we need service. But our first impression is that we have never seen a vacuum clean as effectively or as conveniently as the Dyson DC28. Read more ›