Customer Reviews

Dyson DC25 Ball All-Floors Upright Vacuum Cleaner

5 star:		(319)
4 star:		(95)
3 star:		(27)
2 star:		(30)
1 star:		(54)

 

 

This thing is amazing!

I have wanted a Dyson ever since they first came out, but when I went to a store to look at them, it was so heavy I would need one for each level of my house and not enough closet space to store them.

This is under 12 pounds, fits easily in a closet, and is so light it's very easy to carry up stairs. I'll admit I'm not a fan of cleaning but being a female engineer I certainly appreciate well-designed products. This one has many clever features. The cleaning head is low-profile, so it easily hugs floor boards under kitchen cabinets (huge plus!). The ball design is incredibly inventive and so easy to use. It's like the difference hauling a suitcase around that has weels that go in only one direction vs. the new ones with pivot wheels - makes SO much sense and doesn't hurt my back to use it.

Cleaning power is great! It isn't especially labelled for pet hair cleanup, but does a great job. I cleaned once with my old vaccuum, then filled this Dyson up with a 2nd run through. I was amazed at how much my old one didn't pick up!

Assembly is easy - just 3 snap in place steps and no tools. If you get stuck on attaching the wand (which didn't seem to fit when you put it in according to the picture), turn it around to the other side and it snaps right in.

Most vacuums have hand tools that are awkward or just don't work. This is so easy to pull out (with a long handle to reach ceiling cobwebs) that I don't hesitate to use it many times in the midst of vacuuming a room. The attachments have very good suction power. The long handle makes everything, floor to ceiling to window sills, easy to reach without effort.

The only thing I'd improve upon is a better attachment for stair cleaning. The attachment isn't quite wide enough to make stair cleaning as fast as I'd like. I think there is an attachment sold separately that looks wider that might be better. And if you try to do stairs without the attachment (and carry the whole vacuum up each stair), it is difficult because the back set of balls move and disable the rotating brush and you can't manouver the whole thing across a stair. But no vacuum can do that properly, right?

All in all, I think it is a tad bit expensive, but I think I'll never buy another vacuum in my life. And how good for the environment, not needing to buy and throw away vacuum bags! If I divide the cost by the number of years I'll use it and the decreased allergens in my house, it is worth every penny!

I'm not the kind of person to get excited about a vacuum cleaner, so I hope you appreciate my review :) I really do like this machine!

We were going to buy the DC07, but decided the DC25 was worth the upgrade....boy, were we right!!!
The main clencher is the ease of using the attachment tools, with the DC25, you just extend the telescoping pole, and, voila! you're ready to go!{the DC07 requires plugging/unplugging to use the attachment tools} I found myself attacking every corner and groove with specks of dirt/cobwebs in it (LOVE this thing for cleaning the ac intake grates and the fins of our air filters!)...most of them without ever having to bend over.
Of course there is the fantastic suction, but then, you expect that from Dyson's reputation...it was disgusting what it got out of our carpet (we have no pets, no kids, and don't wear shoes in the house; I vacuum very regularly, anyways) the first time.
If you don't think you'll use the attachment/tools much, the cheaper models might work for you, but if you appreciate being able to easily attack the tiny corners and grooves no upright can fit into, you're probably dreaming of this model.
The "Ball" feature makes turning and getting into weird corners a breeze, although it may take some people a while to get used to; I've been using a swivel-head mop for years, so I'm used to the motion.
FYI, if you get those 20% off coupons from a certain store that sells stuff for Beds, Baths and, well, you know, that last "B"..you can try all the Dyson vacuums in the store, purchase your Dyson from them with a coupon (saving you $100 on this model!), not pay for shipping, and have the ease of returning/exchanging at a local store if you should have a problem.

I was skeptical about Dyson vacs in general because of the price, but I have to say this is probably one of the best purchases I've ever made for several reasons. The main reasin is that I have nerve damage and less than normal cartilage in my lower vertebrae, which made vacuuming very painful and laborous. On top of that, I have two dogs so I vacuum all the time. This vacuum is literally a miracle for me. It is so lightweight and so easy to maneuver that I don't have any pain after doing the whole house. That is really saying something, since things as small as leaning over for 10 minutes to wash the dishes causes me pain. It practically glides effortlessly across my floors (which are half carpet and half hardwood). Seriously, I almost cried tears of joy the first time I used it.

In addition, it works spectacular, and just snapped together out of the box. The first time you use it you'll see that so much thought went into the design specifcially for functionality. It's pretty and modern, but more importantly, it's functional. I love that it can move along flush with a wall, so I rarely need to use the attachments (except to get behind stuff). And it's relatively small. I expected it to be much larger, but it's small and so very, very light. You'll really notice the difference between it's 16lb and the normal 25-30lb for other 11 amp vacs. And it's relatively quiet.

Another thing I really like is that it doesn't seem to be a dust magnet. My last vacuum cleaner seemed to attract most of the dirt to itself, rather than sucking it into the canister. I stored it outside in our laundry room because it was a stinky mess (and I'm talking about a high end Dirt Devil model that was less than a year old). The Dyson is clean enough to stay in the house after several months.

Vacuuming is not the most glamorous thing in the world, but this vac has surely revolutionized house cleaning for me. I know, silly, but it's true.

I have a Miele that I bought over five years ago. A great vacuum but it has had two services in the past year and the power head is starting to fail. A new power head is several hundred dollars, so I decided to try the Dyson.

The Miele has run flawlessly for years. The only down side is the power head on my older machine has a beater bar that runs off of a pulley that does wear out. I have had it replaced three times and last year the motor on the power head failed.

The good news with Miele is that most vacuum stores provide service and can fix anything that breaks. The machine is not a throw away item. It can be repaired.

With respect to the Dyson, out of the box, assembly was easy.

It is light weight and handles well. The ball head suction is nice for pivoting on the carpet. I was able to do stairs by simply lifting the machine and doing each step with the power brush.

A few observations on the Dyson:
1.) The vacuum does fill up if there is a great deal of dirt. I have had to empty the canister several times when cleaning a particularly dirty area.
2.) The machine suction is perfect. Unlike the Miele which had a tendency to over suck certain areas, this seems to be the perfect amount.
3.) The beater bars have no height adjustment. I'm not certain if this is good or bad. The height appears to be OK.


Overall, it is a good machine. It is light, versatile, good suction and maneuverable.

The Miele is extremely durable and repairable. However, a new Miele costs over $1000.

The Dyson is a light weight plastic with unknown longevity. Repairs are not well documented or even simple. It may be a disposable system in five years, but that is an unknown.

In terms of price, try a 20%coupon from BB&B and price match an online cost of $449. Total cost about $369.00

I purchased this vacuum to replace an inexpensive and tired unit. I had heard about the Dyson hype and read many positive reviews, but was skeptical. I decided to get the DC 25 - the DC 24 was what I set out to get but after physically viewing the unit I decided it would be too small for my needs.

After using this vacuum for about a month now, I can say that it is by far the best vacuum I have ever owned. It is very easy to maneuver around the floor and avoid obstacles as it pivots on it's ball. The suction seems to live up to it's hype even without the beater-bar activated to stir up debris. This is my first Dyson vacuum so I can't compare it to other Dyson models, however it has sufficient suction for my needs.

It came with two handy attachments that work great for hard to reach areas. The extension tube has a clever design that is easy to deploy and has a good reach.

**PROS**
-Easy to maneuver around obstacles
-Excellent suction even with the beater-bar turned off
-Safe for all surfaces, including hardwood floors (beater-bar off)

**CONS**
-Relatively expensive

I would gladly recommend the Dyson DC-25 to a friend.

I have owned the Dyson DC25 Ball for about one year. I have two dogs and one long hair cat - oh, and two teenagers. I vacuum about three to four times each week. I vacuum carpet, hard wood, ceramic tile, rugs and furniture.

Pros:
-Bagless and easy to empty but better do it outside or in the garage because the dust flies.
-Can go from carpet/rugs to hard floor with a click of a button.
-Canister holds a fair amount of pet hair etc.
-Easy to manuever with the ball.
-5 year warranty
-Cord is plenty long

Cons:
-The ball doesn't fit under anything in my house including my kitchen cabinets.
-The on board attachments are pretty much worthless for my purposes. The are only good for occasionally sucking up a hunk of hair or dirt in a place the vacuum doesn't reach. Otherwise they are pretty unruly to use.
-Suction is not as good as my old Wind Tunnel - I have to go over and over my carpet with the Dyson to pick up pet hair - not so with my Wind Tunnel.
-Overpriced for what you get.
-The exhaust blows pet hair up into the air and it lands on my kitchen countertops!!

I gave my old Wind Tunnel to my daughter for college. When she recently brought it back I used it all over my house and realized it is clearly superior to my Dyson. The Wind Tunnel picks up better and makes my carpet look better after vacuuming. The Dyson barely lifts up the carpet and after I vacuum I can still see the paths in my carpet unless I go over and over the carpet. The Wind Tunnel picked up the dog hair in the "dog porch" on the rugs after one pass. The Dyson has to be run over and over the rugs to pick up all of the hair. I am sending the Dyson back with my daughter and keeping my old Wind Tunnel. I really think Dyson has everyone fooled because when you see what you are vacuuming up you think your vacuum is doing a better job like with the Dyson. The ball technology is just a gimmick as well.

Okay, I have been thinking about purchasing a Dyson for some time but did not know which one to get. I saw the ball a couple of weeks ago and started reading some reviews. I will admit that while most were positive, I was still a bit worried about such an extravagant purchase.

Well let me just tell you that this thing is the BOMB!!!! I vacuumed my floors and then I went to my neighbor's house and cleaned his!! I could seriously not believe how much stuff it picked up out of my carpet. I have 2 kitties with long hair so as you can imagine, my chocolate brown carpet was pretty much a bit grey because of it. No matter how much I vacuumed with my Shark, it never got it all. After one pass of the Dyson - the carpet is brown again!!! I am in love!!

As for the noise level... not bad.. the kitties were not nearly as scared as they usually are.

Put together - I am pretty inept when it comes to all this and it did take me a second bc i am challenged but i had it all done within 5 minutes - 3 steps only...

Do yourself a favor and go get one of these bad boys!! Easy to handle, cleans like a dream... My carpet Looks brand new!!!

We needed a new vacuum and wanted something lightweight and high quality. As I researched vacuums, I found that several brands were 25-30+ lbs., this is only 16 lbs! My kids are to the age where they can start to help with chores and this is a very easy vacuum for them to use. It pivots so easily around table legs, toys, etc. so you don't have to take the time to move everything.

The hand held hose is so easy to take out and use. There are 2 attachments that can click on. One is so cleverly designed that it has a brush feature that slides up and down over the hard plastic, so it is like having 2 attachments on one!

The bagless feature is great. The unit just pops off and you press a button and everything falls right into the trash. One thing I love is that the unit is clear so you can retreive something if you vacuumed it up by mistake. The only drawback I noticed is that the outside of the dust chamber does get a little dusty after letting the dirt out. I just wipe it down with a wet paper towel and pop it back on the vacuum.

With this vacuum you don't need to select a carpet height or anything. There is a single button which turns off the spinning brush which works great on hard wood floors. The brush does slide out so that you can clean it too.

My husband is a bit skeptical in that the whole vacuum is made of plastic. I think it works great and it is so cool looking! I love the ball design and how easy it is to use. I am so glad I got it!

We splurged on this Dyson after seeing the commercial, and wow, were we ever satisfied. We had an old Eureka Boss "superlite" that smelled like our dog whenever we turned it on. I dreaded the stink and knew it couldn't be performing too well... WELL! One round with the Dyson and we filled the entire cup with dirt... horrifying! But also very satisfying. The carpets look like new. The ball mechanism is also very satisfying and easy to use. I never thought I would look forward to vacuuming, but with this "gadgety" thing in our closet, I will not dread it! The initial assembly is minimal... Just a few things to attach and the instructions are undaunting-- like Ikea instructions. Highly recommended!

When I saw a lot of 5 star reviews and heard people raving about the Dyson, it made me curious. I checked out Consumer Reports reviews, and I found it odd that the vacuums CR recommends have a lot of negative reviews while the Dysons were much more positive. At the time of this review, the DC25 wasn't listed in their testing, but I would expect it to rate very highly. If it isn't, I will have to conclude that CR has no idea what they are talking about. So, with that out of the way, let's move onto the review.

Out of the box, the vacuum requires minimal assembly. The roller brush head must be snapped into the body. One click and you're done. No tools. The attachment wand/handle must be clicked into place, as well. And finally, the two wand attachments included must be snapped onto the body. That's it. Nothing more. Four clicks and you're done. I barely consider it assembly.

As many have stated, the vacuum has great suction. In our closet, we vacuumed the edge of the carpet where it meets our hardwards. The edge wasn't tacked down very well during installation, and we could see it physically sucking the carpet up, lifting it from the floor.

As a test, we vacuumed a roughly 4x8 section of carpet that sees average traffic. The canister was half-filled with very fine grey dust and dog hairs. It was nasty. We had been using an Oreck XL, which stank terribly when in use. The Dyson was clearly pulling up a lot of old dust and dirt from the carpet.

We have a Jack Russell with fine white sharp hairs. He sheds constantly. The DC25 took care of all the hair on hardwoods, irregular slate tile, and carpet. We were told about the Bissell Pet Pack attachments Bissell 3260 Pet Pack Vacuum-Cleaner Attachments that work with the DC25. They don't snap-fit, but work just fine with pressure fitting. Using the pet roller and rubber head, I was able to quickly clean our dog's pet bed. I thought it would be a total waste of time, because hairs were imbedded into the fleece. I had the entire bed looking like new in less than a minute, and the canister on the Dyson looked like I was making cotton candy with the hair swirling around inside. Amazing.

I find the cord length just right. I would think a lot of cord would be a pain to manage. I don't mind plugging it in after each room. And like others have stated, if this is a problem, you can always buy a drop cord.

The attachments work well, but I do wish Dyson had included a swivel/flexi head standard. An angled brush attachment would make using the wand easier. Still, the simple lift-off action of the wand is great. Flip open the top cap, pull up on the wand, and it disconnects from the vacuum and suction diverts to the wand. Or, disconnet the wand and use the hose directly. The expanding hose is a little stiff, but the one I tried in the store was much looser, so I expect that to get better with age and loosen up. If there is any area I would like to see improved, it is that I wish the wheels could lock on the body when using the hose. I guess having it roll prevents the vacuum from tipping over if the hose is pulled too tight, but it would be handy to have the option to lock the wheels and prevent the vacuum from rolling at times.

I am very happy with my purchase, and I would highly recommend this vacuum.