Most helpful critical review
104 of 123 people found the following review helpful
Worthless When Needed
on March 8, 2010
In a quiet, non-stressful situation such as sitting in the house, our two dogs will acknowledge the sound. However, when walking outside and encountering another dog, which gets them exited, they completely ignore any sound this device might make. Another example of its ineffectiveness is when we were taking our dogs for a walk one evening. We were approached by an unchained, mixed lab. He was across the street and headed toward us. I immediately gave him a quick "zap". He hesitated for just a second, and then continued toward us. I then pushed the button several more times before continuously holding it down. The dog no longer hesitated and kept coming toward us. He was halfway across the street when his owner finally came out of the house and called him back. If you decide to give one of these devices a try, find out what the return policy is. The company we purchased ours from is charging a 25% restocking fee. By the time we pay the fee and the return shipping costs, it's probably not worth the effort.