Customer Reviews

The EQ Interview: Finding Employees with High Emotional Intelligence

5 star:		(9)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(0)

 

 

The EQ Interview: Finding Employees with High Emotional Intelligence is a textbook. It is not really a hiring guide. If you are interested in a fairly straighforward explanation of EQ, this is a pretty good resource. Unfortunately it is not a good interview guide. The questions are sometimes hostile and no objective method for interpreting the responses is provided.

The book is made up of eleven chapters each of which explains a different aspect of EQ. Interview questions finally appear in Appendix 2. The book gets two stars because of the depth of the information in the these chapters.

But the interview information is a big problem. Not only does the reader have no objective mechanism for interpreting responses to interview questions, there is no evidence tieing responses to these specific questions to good or poor job performance. It might seem obvious to some interviewers what the right answer is to "Tell me about the time you realized that something was best left unsaid," but not to everyone.

Though many of the interview questions are fine, a large number have a "when did you last stop beating your wife," undercurrent. For example, how would you like to be the candidate who is asked about the last time she had been "annoying someone at work." Many are deeply personal. The answers are not necessarily easy for the average person to interpret because candidates will have a tough time answering many of them honestly--even if they are mature, sensitive etc. Some questions will simply test the candidate's ability to hold his or her temper at an interview. In fact if you ask a candidate some of the questions in this book, your own emotional intelligence should probably be questioned.

Ad hoc interpretations of these questions could easily leave one open to charges of gender, age and cultural bias. An interviewer or hiring manager with a low EQ could easily misinterpret or misuse this information. Unless you can be absolutely certain that the responses to a given question predict job performance,I would use it purely as a reference on the subject of EQ.

This book is an outstanding resource for anyone who has to hire others. I particularly liked the sections on self-awareness and self-management. The questions give the interviewer very specific questions to ask. Also, at the end of each section, the author summarizes what to look for in the answers. The book is well organized too. The section in the back allows for easy reference of the questions pertaining to the various areas of emotional intelligence. I would definitely recommend it.

Outstanding resource for hiring people. Since the research shows that emotional intelligence is important to job success, screening for EQ is a must for selecting the right candidate for the job. The author clearly explains each Eq competency using workplace examples, then she gives specific questions to ask and offers help in interpreting the answers. I also like the fact that she uses behavior based interviewing, but takes it a step further. I found the section on how to spot an EQ fraud helpful too. I would highly recommend this book.

This book gets to the heart of interviewing for emotional intelligence. The questions about understanding one's impact in the workplace are extremely important. I will definitely be incorporating the concepts into our hiring process.

Great reference book. I intend to use it in redesigning our interviewing process at my company. Gotta hire for EQ/we can train for knowledge and skills!

The EQ Interview is a superb resource for a Human Resources department or hiring manager.

This book goes beyond emotional intelligence, it is an easy to use tool to hire for attitude.

In short, easy to understand sections, Adele Lynn outlines what a particular competency is, why it is important, specific questions to ask and what to look for in an answer. You can easily jump to a section you are interested in and after 10 or 15 minutes have a good sense of what to look for and how to do it.

As a recruiter and trainer, I highly recommend this book.

Bought this book for a class I took on campus and did not want to pay the extreme price on campus. Found it on here for a 1/3 of the cost and it was the extact same book it was perfect. Great ship time and wonderful customer service.

A well thought out, organized book that is both comprehensive, useful and easy to digest. It breaks down the components of emotional intelligence in a manner that has immediate practical application in the hiring process. As a bonus it offers ideas on how to spot applicants who may be faking and telling the interviewer what they think he or she wants to hear. The book adds a critical, and up to now, often overlooked and misunderstood aspect to the interviewing process. It has been long overdue in coming.

Here's a rare thing: a document that provides high value, covers a topic not widely understood with original insights, and is easy to read and apply. Rather than provide an lengthy tome for academics, the author has provided a work of potentially immediate use, in a form not likely to threaten busy managers. And the subject (emotional intelligence)is one of intrinsic value to all involved: employers, employees, HR managers, etc. Highly recommended.

Adele Lynn has done it again! This book will help you apply Emotional Intelligence in the real world, and recruit talented people with the right outlook and attitude. By using EQ during the interview process, you'll hire people more aligned with your organization's values and goals, instead of just employees who can do the job.


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