Customer Reviews

EXP Computer DVD-780 Portable DVD Player with PC Card for Notebook PC

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

This portable DVD player is very light weight and easy totransport. The installation was flawless. This DVD player performanceis awesome. I've tried other well-known brands, but this one have a better price and better performance in video and audio.

Recommendation: Strong Buy END

This device never performed adequately on the laptop I originally bought it for, a Pentium MMX166 with Zoomed Video, 96 MB RAM, and running Windows 95. This was within the requirements, but only just. Still, it performed VERY poorly (probably showed about 2-3 FPS, at best).

I bought a much newer laptop, a Pentium III 500 MhZ with 320 MB RAM and 4 GB VRAM: way, way above the requirements. Worked marginally in Windows 2000, but XP did not like the driver when I updated. Tried several different drivers off their confusing download page, no luck.

So I call their tech support. The guy starts spitballing stuff at me ('try this driver', 'try that driver'), clearly at random. I had turned off AutoPlay, which I've heard can cause problems, and turned off digital audio. These had both improved the play of DVD's, but not much. He never even mentioned these steps. I politely asked for the issue to be escalated, he began screaming at me, inexplicably accusing me of demanding a new driver (which I never did, though it's not a bad idea), and hung up in my face. I called back, got the same guy, he again began screaming at me, told me there wsa no one but him working at EXP, called me a fool, and hung up on me.

So, if you enjoy being screamed at, lied to, abused, and personally insulted, you can hang around with my ex-fiancee, or you can buy a product from EXP. Both are about equally painful.

This slow, loud, very tempermental portable dvd player is not worth the aggrevation of purchasing it. The box it came in was more usefull to me than the DVD player. It is slow and was dropped once from a bed to the floor and then refused to work which was ok with me cause when it did actually work it was sluggish and had a mind of its own, if it liked a particular sceen in a movie it would play it over and over again or just freeze up or the sound would not be in sync with the movie, like watching the old chinese karate movies. I finaly ate my losses and threw it across the room. My advice take the [money] and buy something nice for your special someone, not on this piece of crap.