This is the official account of the experiments carried out at the Hawthorne Works of the Eastern Electric Company in Chicago. These were divided into test room studies, interviewing studies and observational studies. The test room studies were experiments into what variables in a workplace environment might affect worker fatigue. The findings of these tests led to extensive interviewing on the attitudes of the workers. The final phase of the Hawthorne experiment focused on social factors, using techniques of cultural anthropology to observe small working groups. The results of these experiments profoundly influenced the Human Relations movement.
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Key Phrases - Statistically Improbable Phrases (SIPs):
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connector wiremen, test room situation, daily work curves, selector wiremen, output for consecutive days, regular relay assembly department, total daywork value, weekly average hourly output, test room operators, first thirteen periods, other wiremen, piecework departments, daywork allowance claims, organic unbalance, base period studies, average hourly output rates, nonsupervisory group, test room observer, test room girls, bank wiring department, daywork allowances, daywork claims, attendance irregularities, test room group, bank wiremen Key Phrases - Capitalized Phrases (CAPs): (learn more)
Relay Assembly Test Room, Mica Splitting Test Room, Western Electric Company, Bank Wiring Observation Room, Operating Branch, Inspection Branch, New York, Second Relay Assembly Group, Hawthorne Club, Industrial Research Division, Harvard University Press, Old Man, Industrial Relations, The Personnel Journal, Mary Jones, The Industrial Worker, Observation Room Compared, Speed King, Industrial Civilization, Attitude of Operators, Industrial Psychology, Mon Tu Wed, Attitude of Girls, Great Britain Industrial Fatigue Research Board, Daily History Record Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
connector wiremen, test room situation, daily work curves, selector wiremen, output for consecutive days, regular relay assembly department, total daywork value, weekly average hourly output, test room operators, first thirteen periods, other wiremen, piecework departments, daywork allowance claims, organic unbalance, base period studies, average hourly output rates, nonsupervisory group, test room observer, test room girls, bank wiring department, daywork allowances, daywork claims, attendance irregularities, test room group, bank wiremen Key Phrases - Capitalized Phrases (CAPs): (learn more)
Relay Assembly Test Room, Mica Splitting Test Room, Western Electric Company, Bank Wiring Observation Room, Operating Branch, Inspection Branch, New York, Second Relay Assembly Group, Hawthorne Club, Industrial Research Division, Harvard University Press, Old Man, Industrial Relations, The Personnel Journal, Mary Jones, The Industrial Worker, Observation Room Compared, Speed King, Industrial Civilization, Attitude of Operators, Industrial Psychology, Mon Tu Wed, Attitude of Girls, Great Britain Industrial Fatigue Research Board, Daily History Record Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Surprise Me!
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100
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- Ethnography in Organizations (Qualitative Research Methods) by Helen B. Schwartzman on 4 pages
- The Poetic Logic of Administration: Styles and Changes of Style in the Art of Organizing (Routledge Studies in Management, Organizations and Society) by Kaj Skoldberg on page 90, page 106, and Back Matter
- The Theory Of Social And Economic Organization by Max Weber on page 70, page 137, and page 263
- Administrative Behavior, 4th Edition by Herbert A. Simon on page 48, page 184, and page 330
- The Evolution and Future of High Performance Management Systems by Glenn Bassett on page 35, page 40, and Back Matter
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