Customer Reviews

EarthLink Mailstation- Mivo 100 E-mail Appliance (Ivory)

5 star:		(4)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(5)

 

 

After having been a slave to my laptop for years, waiting to be connected for up to 10 minutes, just to read my email I found it refreshing to presh one button, wait about 20 seconds and then have my mail right there.

Something that states it is simple to use, finally got it right. I am very satisifed with this product because I am an impatient individual and this has made my life easier, faster, more efficient and I thank you for that. The price is right, the cost for service is fair and reasonable and my life has just gotten a little simpler. Thank you for your wonderful product.

A friend of mine received one of these.I watched while he taught himself how to use it, within minutes he was sending EMAILS to his friends and receiving replies.An excelent buy, and best of all it's easy to use.I recommend highly.

I purchased this mailstation for my 80 year old mother to introduce her to e-mail. She immediately loved it (much to my surprise as I never expected her to try it). The only problem is that the mailstation truncates messages that are more than 5 or 6 lines long. For some reason, mail sent to the same e-mail address goes through most of the time, but bounces back at other times. Also, mail sent from a hotmail account to the mailstation will not ever go through. The mailstation is so limited that it becomes frustrating. But, for a child or someone who will not ever want to do more than a simple message, the mailstation is a very economical alternative.

The "My Mail Station" unit I purchased literally started smoking and I believe would have caught on fire had I not unplugged it. Earthlink was very unhelpful in replacing the unit - also, their Customer Support Staff is very slow in responding to any questions I had for them. This is probably NOT something you want to purchase if you expect to get any decent service in the future. I decided not to purchase another unit, but I do access the E-Mail account from a computer - which totally has defeated the purpose of keeping the account active...

My experience with Mailstation started over six months ago. Since then I have had less than two weeks of email service. Just a few of the problems have included a Mailstation arriving with a broken screen, six weeks of phone calls to finally prove the replacement did not, would not and never would work, a month waite for another replacement to find it was in shipping, two weeks later to find no record of replacement, etc, etc. One technique is never being allowed to talk to the same person twice. "I will call you on Monday to verify it is working." "This will definitely fix the problem." "Sorry, you can not talk to a supervisor." "We will send you a refund in one month." "The refund will be posted in two weeks." "We have sent the refund to your credit card company but it will take them two or more months to post the refund." "The problem is with your credit card company. We have sent them the refund." I do not think so.
The Dilbert cartoon is Mailstation.

I bought my mother a Mailstation last Mother's day and she absolutely loved it (as was apparent from my inbox). It was easy and quick to set-up and to get started. My mother had little computer knowledge at the time and it was a great way for her to communicate with her friends while learning the basics about e-mail. There were only two downfalls to the Mailstation: #1 The messages it can receive are strictly text-only and can only be so long & #2 Mom loved it so much that I had to buy her a computer for Christmas! I was very satisfied with my purcase of the Mailstation -- it served it's purpose well for the little bit that I had to pay for it.

Affordable, one touch e-mail for everyone...my Mom loves it!
MailStation lets you stay in touch with family and friends instantly via e-mail. There's no need for a PC or an extra phone line. You just plug MailStation in, turn it on, and begin typing an e-mail. When you want to check your in-box, push one button and you've got mail.
· Small enough to use anywhere-bedroom, kitchen, office
· Unlimited e-mails, anytime
· Notification light tells you when you've got mail
· Integrated keyboard and screen-
there's nothing else to buy!
· Instantly sends to large groups with one e-mail
· Stores up to 1,000 contacts in your Address Book
· Saves about 400 typical e-mail messages
· Includes calculator, calendar, and spell-check function
with 20,000 word dictionary
· Can operate on AC or batteries
· Manual is included!

We found this great product has been programmed to work with ANY ISP!! (except AOL) If you already have internet service Great deal!

I have called mailstation 5 times and they still are unable to activate the machine. I don't know what the problem is but I am returning the first machine and trying again. If this does not activate on one call I will return it also.

I purchased a Mailstation Mivo 100 and called Earthlink 5 times and spoke to 5 different people. The customer service at Earthlink says that they do not provide service for NEW Mailstation Mivo Customers or any other Mailstation machines. Also, they said that if you have an old Mailstation you can not replace it with another Mailstation because they are all configured differently and it won't work. I was dissapointed but the vendor I bought it from on Ebay said I could return it. Call Earthlink first and check out my story before you buy the Mailstation. It is obsolete now. 1-866-874-2071

I have called mailstation 5 times and they still are unable to activate the machine. I don't know what the problem is but I am returning the first machine and trying again. If this does not activate on one call I will return it also.